Scheduled Service Change: Migrate Adobe Sign to Adobe Enterprise Console for Management 02/01/2023
Event:
2023-02-01 23:00:00
Expected Duration:
2023-02-02 02:00:00
Status:
Closed
Brief Description:
On Wednesday, February 1, 2023, between 6pm–9pm, Adobe will be migrating the management of Adobe Sign accounts from the legacy EchoSign console to the Creative Cloud for enterprise console. The Adobe Sign service will be unavailable during maintenance.
User Impact:
Users will be unable to access the Adobe Sign service during the maintenance window. Afterward, users will experience the latest enhancements.
Services Affected:
Electronic Signature
Subsites Affected:
Electronic Signature
Full Description:
On Wednesday, February 1, 2023, between 6pm and 9pm, the vendor Adobe will be migrating the management of Adobe Sign accounts from the legacy (and no longer supported) EchoSign console to the enterprise console used by Creative Cloud. During the maintenance window, users will be unable to access the Adobe Sign service.
This change is required by Adobe for software support and includes these benefits:
– Shared procedures with Creative Cloud administration, reducing overhead.
– Streamlined ways to resolve conflicting accounts.
– Restored integration between Adobe Acrobat and Adobe Sign, which stopped working in November 2022.
Additionally, a new Adobe Sign feature will be enabled that allows users to be members of multiple groups, removing a long-standing limitation. There will be changes in local procedures that allow Group Managers to enroll users. Those changes will be communicated directly to Group Managers.
This change is required by Adobe for software support and includes these benefits:
– Shared procedures with Creative Cloud administration, reducing overhead.
– Streamlined ways to resolve conflicting accounts.
– Restored integration between Adobe Acrobat and Adobe Sign, which stopped working in November 2022.
Additionally, a new Adobe Sign feature will be enabled that allows users to be members of multiple groups, removing a long-standing limitation. There will be changes in local procedures that allow Group Managers to enroll users. Those changes will be communicated directly to Group Managers.
CIT TDX ID:
918281
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| On Wednesday, February 1, 2023, between 6pm and 9pm, the vendor Adobe will be migrating the management of Adobe Sign accounts from the legacy (and no longer supported) EchoSign console to the enterprise console used by Creative Cloud. During the maintenance window, users will be unable to access the Adobe Sign service. This change is required by Adobe for software support and includes these benefits: – Shared procedures with Creative Cloud administration, reducing overhead. – Streamlined ways to resolve conflicting accounts. – Restored integration between Adobe Acrobat and Adobe Sign, which stopped working in November 2022. Additionally, a new Adobe Sign feature will be enabled that allows users to be members of multiple groups, removing a long-standing limitation. There will be changes in local procedures that allow Group Managers to enroll users. Those changes will be communicated directly to Group Managers. | 2023-01-26 | 22:13:36 |