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IT Status Alerts

All Closed Alerts

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6544 results found, displaying results 281 - 301.

Performance Issue: Errors When Using Box's Open Online Option for Office Documents

Start:
2021-11-02 15:06:00
Status:
Closed
Brief Description:
Some users have reported errors when trying to use the Open Online option in Box for Office Documents.
Current Status:
Box reports that Microsoft has resolved the problem, and users should again be able to open or edit Office documents.
more details

Scheduled Service Change: PeopleSoft: Windows and Linux OS Patching and Perform Healthcheck

Start:
2021-10-30 22:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, Student Employment (PSES) will be unavailable approx. 10am Sat. Oct. 30, 2021 to 6am Sun.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2021-10-28 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable Thursday, October 28, 2021 approx. 5-7am.
more details

Performance Issue: Possible Delays for E-list Mail

Start:
2021-10-27 14:30:00
Status:
Closed
Brief Description:
There was a brief outage for the Aurea (Lyris) ListManager reported by automatic system monitoring. The issue has been resolved, but there may have been some delays in mail delivery.
Current Status:
The issue has been resolved.
more details

Performance Issue: Area Codes Required for Local Calls

Start:
2021-10-22 10:17:00
Status:
Closed
Brief Description:
Starting Sunday, October 24, 2021, it will be necessary to use the area code when making a local telephone call throughout New York State and thirty-five other states and territories.
Current Status:
Area codes will be required for local calls in New York State and most other states starting October 24, 2021.
more details

Scheduled Service Change: KFS patch release October 24, 2021

Start:
2021-10-24 06:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release this Sunday from 6am to 12pm noon EST.
more details

Performance Issue: Possible Delays for Alumni Email Forwarded via Alumni Legacy Relay Service

Start:
2021-10-22 17:41:00
Status:
Closed
Brief Description:
Delays were observed in delivering alumni email forwarded through the Alumni Legacy Relay service. The issue has been resolved. The queued email has been processed and any delayed email has been delivered.
Current Status:
The issue has been resolved.
more details

Performance Issue: Brief Network Connectivity Outage - Morrison Node - 10/22/2021

Start:
2021-10-22 10:03:00
Status:
Closed
Brief Description:
There was an issue with the Morrison node router, which caused a brief network service outage for some buildings on the Ithaca campus serviced from that router. The issue has been resolved. The issue occurred between 10:03am ET and 10:16am ET.
Current Status:
The issue has been resolved.
more details

Performance Issue: Some Canvas users reporting 500 Internal Server Error

Start:
2021-10-21 09:22:00
Status:
Closed
Brief Description:
For a short time, some Canvas users were reporting a 500 Internal Server Error. This issue has been resolved by the vendor. The issue occurred between 9:22 AM ET and 9:36 AM ET. The Canvas Support Team will continue to mon
Current Status:
This issue has been resolved by the vendor.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2021-10-21 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable Thurs., October 21, 2021, approx. 5-7am
more details

Scheduled Service Change: CIT Data Center Load Balancer Maintenance

Start:
2021-10-21 06:00:00
Status:
Closed
Brief Description:
On Thursday, October 21, 2021, between 6 am and 7 am, CIT Network Engineering will perform load balancer maintenance work in the CIT Data Center. Network connectivity in the Data Center may be intermittently impacted during this maintenance window.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2021-10-14 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable on Thursday, Oct. 14, 2021, approx. 5-7am
more details

Scheduled Service Change: CIT Data Center Load Balancer Maintenance

Start:
2021-10-14 05:00:00
Status:
Closed
Brief Description:
On Thursday, October 14, 2021, between 5 am and 7 am, CIT Network Engineering will perform load balancer maintenance work in the CIT Data Center. Network connectivity in the Data Center may be intermittently impacted during this maintenance window.
more details

Scheduled Service Change: (Rescheduled) Convert Cynergy Applications to use Shibboleth

Start:
2021-10-12 18:00:00
Status:
Closed
Brief Description:
Cynergy Applications authentication will be using Shibboleth.
more details

Scheduled Service Change: Migrate Acad Web Hosting static websites to AWS server/CUWA-Shibb. upgrade

Start:
2021-10-12 05:00:00
Status:
Closed
Brief Description:
Academic Web Hosting static-html websites will be migrating to a new webserver in the AWS cloud on October 12, 2021, between 5-7am. This migration is also part of the CUWebAuth to Shibboleth change.
more details

Scheduled Service Change: CIT Data Center Load Balancer Maintenance

Start:
2021-10-12 05:00:00
Status:
Closed
Brief Description:
On Tuesday, October 12, 2021, between 5am and 7am, CIT Network Engineering will perform load balancer maintenance work in the CIT Data Center. Network connectivity in the Data Center may be intermittently impacted during this maintenance window.
more details

Scheduled Service Change: KFS 10/10/2021 patch release

Start:
2021-10-10 06:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release this Sunday (10/10/2021) from 6am to 12pm noon EST.
more details

Security Alert: Linux servers at Azure vulnerabilities - patch now

Start:
2021-09-17 10:19:00
Status:
Closed
Brief Description:
Microsoft disclosed four vulnerabilities affecting Linux servers in Azure via the OMI agent. Vulnerability CVE-2021-38647 allows for remote code execution and should be immediately patched to prevent exploitation.
Current Status:
Microsoft has released updates to mitigate these vulnerabilities. Please update any affected servers.
more details

Performance Issue: Qualtrics Survey Tool--Unsupported Request Error on Login

Start:
2021-10-07 11:31:00
Status:
Closed
Brief Description:
When attempting to log into Cornell's Qualtrics Survey Tool, some individuals are receiving an error message,"Error Message: Unsupported Request. The application you have accessed is not registered for use with this service."
Current Status:
Anyone encountering this problem should sign in using a private or incognito browsing window, clear cache and cookies placed by Qualtrics, or try a different browser than the one they usually use with Qualtrics.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2021-10-07 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment will be unavailable Thursday, October 7, 2021 approx. 5-7am.
more details
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