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Performance Issue: CU Downloads is generating errors when connecting

Last Updated:
2023-04-28 22:36:33
Event:
2023-04-28 22:24:00
Status:
Closed
Brief Description:
Resolved: Customers attempting to use the host downloads.cornell.edu to download software packages hosted there are getting server errors.
User Impact:
Users were unable to download software from CU Downloads.
Workaround:
There is no workaround for this issue
Current Status:
CIT has fixed the errors and restarted the service.
Services Affected:
Not Applicable
Full Description:
Resolved: Customers attempting to use the host downloads.cornell.edu to download software packages hosted there are getting server errors.
CIT TDX ID:
1018945



Timeline of Changes

Description Current Status Date Time
Resolved: Customers attempting to use the host downloads.cornell.edu to download software packages hosted there are getting server errors. CIT has fixed the errors and restarted the service. 2023-04-28 22:35:48