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IT Status Alerts

All Closed Alerts

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6960 results found, displaying results 1981 - 2001.

Unplanned Outage: Spirion console unavailable

Start:
2018-04-10 16:00:00
Status:
Closed
Brief Description:
The Spirion console is not available at this time. The ITSO is working with the vendor to resolve this issue. Spirion clients are still reporting without issue.
Current Status:
This issue has been resolved.
more details

Performance Issue: Remedy Email Processing Delays

Start:
2018-04-13 16:00:00
Status:
Closed
Brief Description:
Email processing in Remedy is currently not working for all queues.
Current Status:
The Remedy email processing issue has been resolved. Email to Remedy is processing normally again at this time.
more details

Performance Issue: Remedy Email Processing Delays

Start:
2018-04-13 12:29:00
Status:
Closed
Brief Description:
Email processing in Remedy is currently not working for all queues.
Current Status:
The Remedy email processing issue has been resolved. Email to Remedy is processing normally now.
more details

Scheduled Service Change: NYSERNet Backbone Maintenance between Ithaca & NYC Friday, 4/13/18, 2am-6am

Start:
2018-04-13 06:00:00
Status:
Closed
Brief Description:
On Friday, April 13, 2018, between 2am and 6am, NYSERNet will perform fiber maintenance. As a result, Cornell will lose 2 of the 3 links to NYC.
more details

Performance Issue: Kaltura Performance Issues

Start:
2018-04-05 17:09:00
Status:
Closed
Brief Description:
The Video on Demand (VOD) service and Video Platform Service (VPS) are both currently experiencing performance issues. The primary impact at this time appears to be slow performance, particularly when uploading files.
Current Status:
The Kaltura performance issue has been resolved.
more details

Scheduled Service Change: Monthly Patching for Pinnacle Production Server

Start:
2018-04-12 11:00:00
Status:
Closed
Brief Description:
Monthly Patching for Pinnacle Production Server
more details

Scheduled Service Change: PeopleSoft: Bi-weekly migration of online and batch objects, Thursday, Apri

Start:
2018-04-12 09:00:00
Status:
Closed
Brief Description:
PeopleSoft willl be unavailable during bi-weekly migration of online and batch objects on 4/12/2018, 5:00am-7:00am
more details

Performance Issue: E-List Delivery and Web Interface

Start:
2018-04-10 14:30:00
Status:
Closed
Brief Description:
An issue affected email to Cornell e-lists, as well as the e-list web interface, for about twenty minutes, starting at 9:09 this morning (Tuesday, April 10, 2018). Normal service has been restored.
Current Status:
Investigation into the issue showed that mail to e-list was only delayed, and was all delivered by around 9:30am.
more details

Scheduled Service Change: KFS, Cynergy, eShop, & Travel Reimbursement unavailable 4/8/18, 6:00am-noon

Start:
2018-04-08 10:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, CynergyApps, and Travel Reimbursement will be unavailable for scheduled maintenance on Sunday, Apr 8, 2018, 6:00am-12:00pm.
more details

Scheduled Service Change: Upgrade ClearPass appliance software, April 8, 2018, 5:00am-9:00am

Start:
2018-04-08 09:00:00
Status:
Closed
Brief Description:
CIT Network Engineering will perform vendor recommended maintenance on the ClearPass Policy Manager cluster and upgrade Clearpass.
more details

Scheduled Service Change: Salesforce maintenance 4/8/18, 12:00am-1:00am: instance in read-only mode

Start:
2018-04-08 04:00:00
Status:
Closed
Brief Description:
CIT Salesforce managed instance (Campus Engagement Platform) undergoing planned maintenance, 4/8/18, 12:00am-1:00am. The instance will remain available during the maintenance window but will be in read-only mode.
more details

Performance Issue: Video Conference Cisco MCU Currently Unavailable

Start:
2018-04-06 17:13:00
Status:
Closed
Brief Description:
CIT has identified a performance issue with our Cisco MCU Video Conferencing Bridge. The service is currently unavailable.
Current Status:
Service Restored
more details

Scheduled Service Change: Completion of router cut-over in Humphreys node

Start:
2018-04-06 09:00:00
Status:
Closed
Brief Description:
On Friday, April 6th, between 5:00am and 7:00am there will be a short outage for all network connectivity served out of the Humphreys Node. This is required to complete the cut-over to the new Juniper router.
more details

Scheduled Service Change: Completion of router cut-over in Uris node

Start:
2018-04-06 09:00:00
Status:
Closed
Brief Description:
On Friday, April 6th, between 5:00am and 7:00am there will be a short outage for all network connectivity served out of the Uris Node. This is required to complete the cut-over to the new Juniper router.
more details

Unplanned Outage: NYSEG Power Outage due to High Winds

Start:
2018-04-04 21:10:00
Status:
Closed
Brief Description:
NYSEG reports power outage near the Triphammer area due to high winds.
Current Status:
Switches are back up. Power has been restored.
more details

Performance Issue: Video On Demand API Errors

Start:
2018-04-04 16:10:00
Status:
Closed
Brief Description:
Some users are reporting receiving API errors when attempting to upload media or perform other actions in the VOD.
Current Status:
Vendor engineers have stated that this issue was related to a temporary database problem which has now been resolved.
more details

Scheduled Service Change: Blackboard database infrastructure maintenance

Start:
2018-04-03 09:00:00
Status:
Closed
Brief Description:
On Tuesday, April 3, 2018, from 5:00am to 7:00am, Blackboard is upgrading the Blackboard database configuration in response to recent performance problems. Blackboard will be unavailable to users during the scheduled outage period.
more details

Scheduled Service Change: Intermittent Disruptions between Ithaca and Weill Campus

Start:
2018-03-30 23:00:00
Status:
Closed
Brief Description:
Weill Cornell Medical College will be replacing and testing parts of their perimeter infrastructure, on Friday, May 30, 2018 at 7pm to Sunday, April 1, 2018 at 5:00am.
more details

Scheduled Service Change: Fiber cable at Seneca Place - Network connectivity

Start:
2018-03-30 10:00:00
Status:
Closed
Brief Description:
Relocate fiber optic cable - Date/Time was per customer request. Anticipated outage expected to be 30 minutes or less.
more details

Scheduled Service Change: Box Edit and Tools Upgrade

Start:
2018-03-16 04:00:00
Status:
Closed
Brief Description:
Box released a new version of Box Tools (which includes Box Edit) in March 2018. Existing Box Tools users will be automatically updated to the newest version. The required update is being rolled out over time.
more details
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