Performance Issue: Email to Remedy is experiencing delays.
Last Updated:
2018-05-07 13:14:43
Event:
2018-05-07 08:59:00
Status:
Closed
Brief Description:
Email to Remedy is experiencing delays.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
Remedy admins are currently working with the vendor on this issue.
Services Affected:
IT Service Management Suite
Subsites Affected:
Telephone Authorization Codes
Full Description:
Email to Remedy is experiencing delays. Outgoing Email from remedy is processing normally.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Email to Remedy is experiencing delays. Outgoing Email from remedy is processing normally. | Remedy admins are currently working with the vendor on this issue. | 2018-05-07 | 12:03:30 |