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Performance Issue: Remedy Email Processing Delays

Last Updated:
2018-05-07 15:01:32
Event:
2018-05-07 14:00:00
Status:
Closed
Brief Description:
Email to Remedy is not currently processing.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
Remedy email processing is working properly now.
Services Affected:
IT Service Management Suite
Subsites Affected:
Remedy
Full Description:
Email to Remedy is not currently processing.



Timeline of Changes

Description Current Status Date Time
Email to Remedy is not currently processing. Remedy email processing is working properly now. 2018-05-07 15:01:32
Email to Remedy is not currently processing. Remedy admins are currently working with the vendor on this issue. 2018-05-07 14:02:14