Performance Issue: Remedy Email Processing Delays
Last Updated:
2018-05-02 19:00:47
Event:
2018-05-02 14:30:00
Status:
Closed
Brief Description:
Email to Remedy is not currently processing.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
Remedy e-mail is now being processed.
Services Affected:
IT Service Management Suite
Subsites Affected:
Telephone Authorization Codes
Full Description:
Email to Remedy is not currently processing.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Email to Remedy is not currently processing. | Remedy e-mail is now being processed. | 2018-05-02 | 19:00:47 |
| Email to Remedy is not currently processing. | Remedy admins are currently working with the vendor on this issue. | 2018-05-02 | 16:28:36 |