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Scheduled Service Change: Pinnacle Monthly Patching on 5/16/18

Event:
2018-05-16 03:00:00
Expected Duration:
2018-05-16 03:00:00
Status:
Closed
Brief Description:
The Pinnacle Production Report Server will have monthly patches applied on Wednesday May 16, 2018 beginning at 3:00am.
User Impact:
Users will not be able to run Crystal Reports while the server is rebooted. Even though the functional area can not run Crystal Reports, there should be no impact as this patching is being applied outside Pinnacle standard operating hours.
Services Affected:
Financial Management Service
Full Description:
The Pinnacle Production Report Server will have monthly patches applied on Wednesday May 16, 2018 beginning at 3:00am. Pinnacle reports will not be available until patching is complete, usually by 3:30am. Users will not be able to run Crystal Reports while the server is rebooted. Even though the functional area can not run Crystal Reports, there should be no impact as this patching is being applied outside Pinnacle standard operating hours.



Timeline of Changes

Description Current Status Date Time
The Pinnacle Production Report Server will have monthly patches applied on Wednesday May 16, 2018 beginning at 3:00am. Pinnacle reports will not be available until patching is complete, usually by 3:30am. Users will not be able to run Crystal Reports while the server is rebooted. Even though the functional area can not run Crystal Reports, there should be no impact as this patching is being applied outside Pinnacle standard operating hours. 2018-05-10 11:03:41