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IT Status Alerts

All Closed Alerts

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7167 results found, displaying results 1721 - 1741.

Unplanned Outage: Canvas Outage

Start:
2019-05-19 18:00:00
Status:
Closed
Brief Description:
Canvas is experiencing an outage.
Current Status:
Students have been re-enrolled as of 17:45 and both students and instructors should have access as of this time.
more details

Scheduled Service Change: Nelnet Login (Bursar Refunds) Requires Two-Step Login

Start:
2019-05-08 12:00:00
Status:
Closed
Brief Description:
Effective May 8, students will be prompted to sign in using Two-Step Login when they access Nelnet Business Services, where students manage refunds issued by the Cornell Bursar.
more details

Scheduled Service Change: OnTap code update, Rhodes Hall

Start:
2019-05-19 11:00:00
Status:
Closed
Brief Description:
Shared File Services is performing maintenance Sunday 5/19/2019 between 7am-noon. Both CIFS and NFS protocols will experience two brief interruptions of 0 to 90 seconds during this process.
more details

Scheduled Service Change: KFS Patch Release Sunday 5/19/2019 6am - Noon

Start:
2019-05-19 10:00:00
Status:
Closed
Brief Description:
KFS patch release on Sunday, May 19, 2019.
more details

Scheduled Service Change: PeopleSoft: Apply Oracle Critical Security Patch Updates to Production

Start:
2019-05-18 05:00:00
Status:
Closed
Brief Description:
PeopleSoft: Apply Oracle Critical Security Patch updates to Production
more details

Scheduled Service Change: Pinnacle maintenance: add redirect

Start:
2019-05-16 21:00:00
Status:
Closed
Brief Description:
Users will be able to access Pinnacle with the shortened URL https://pinnacle.it.cornell.edu
more details

Scheduled Service Change: Pinnacle maintenance--install Unix start/stop scripts

Start:
2019-05-16 21:00:00
Status:
Closed
Brief Description:
Implementation of UNIX start/stop scripts (to automatically stop and then restart httpd services).
more details

Scheduled Service Change: PeopleSoft: Weekly Migration of Online and Batch Objects

Start:
2019-05-16 09:00:00
Status:
Closed
Brief Description:
PeopleSoft: Weekly migration of online and batch objects. 5/16/2019
more details

Scheduled Service Change: Confluence AWS Production restart to update support license

Start:
2019-05-14 10:00:00
Status:
Closed
Brief Description:
Confluence AWS Production restart to update support license
more details

Unplanned Outage: Unplanned Outage of Video On Demand (VOD) and Video Platform Service (VPS)

Start:
2019-05-13 20:18:00
Status:
Closed
Brief Description:
The Video On Demand (VOD) and Video Platform Service (VPS) are currently experiencing an unplanned service disruption which is preventing these services from functioning.
Current Status:
The vendor has confirmed that they have taken steps to restore service in the short-term and will continue their investigation into the root cause.
more details

Performance Issue: Network switches at Sapsucker Woods are currently down

Start:
2019-05-13 17:00:00
Status:
Closed
Brief Description:
Network switches at Sapsucker Woods are currently down due to NYSEG power outage. As a result, there is no wired or Wifi data connectivity in Ornithology and Frog Barn at this time.
Current Status:
NYSEG power has been restored.
more details

Scheduled Service Change: Complete Juniper Router cut-over in Clara node.

Start:
2019-05-10 09:00:00
Status:
Closed
Brief Description:
Final work to complete cutting over the Clara node to a new Juniper router.
more details

Scheduled Service Change: Initial prep: McFaddin node enable cut over to new Juniper EX router.

Start:
2019-05-10 09:00:00
Status:
Closed
Brief Description:
Initial preparation work to get the McFaddin Node ready to move user nets from an old Cisco router to the new Juniper EX router.
more details

Performance Issue: PeopleSoft - Intermittent errors reported

Start:
2019-05-09 18:00:00
Status:
Closed
Brief Description:
We have received reports of intermittent issues when attempting to log into Production PeopleSoft. People are receiving a message indicating a "Server error (500)".
Current Status:
All "Not Posted" job output has been resent and the jobs are in "Posted" status. The system is fully functional. IBM will be working on replacing the failed hardware.
more details

Scheduled Service Change: PeopleSoft Migration of Batch and Online objects

Start:
2019-05-09 09:00:00
Status:
Closed
Brief Description:
PeopleSoft migration of batch and online objects for 5/9/2019
more details

Unplanned Outage: Pantheon Infrastructure Issue

Start:
2019-05-06 15:35:00
Status:
Closed
Brief Description:
Vendor has reported an issue with Infrastructure that may impact several customer sites: https://status.pantheon.io/incidents/3pfb795sxdr3
Current Status:
Pantheon has closed the issue: https://status.pantheon.io/incidents/3pfb795sxdr3
more details

Unplanned Outage: Issue with accessing Jira

Start:
2019-05-03 16:17:00
Status:
Closed
Brief Description:
There is currently an issue impacting access to Jira. Users may receive a warning that the page cannot be reached. CIT Support Team is investigating.
Current Status:
This issue has been resolved. Users may now access Jira without issue.
more details

Unplanned Outage: Issue with Box Services

Start:
2019-05-02 20:34:00
Status:
Closed
Brief Description:
There is currently an issue with Box services. The Vendor will provide more information as it becomes available.
Current Status:
Vendor has resolved the issue impacting Box services. Vendor will continue to monitor to ensure no further impact is observed
more details

Performance Issue: Remedy Available, but email is delayed

Start:
2019-05-02 14:17:00
Status:
Closed
Brief Description:
The IT Service Desk has received a number of reports of delayed email processing in Remedy.
Current Status:
Remedy issue has been resolved by the vendor. Problem was an issue with the vendor hosting environment. If you any further issues please send email to remedy-admin@cornell.edu.
more details

Scheduled Service Change: PeopleSoft Migration of Batch and Online Objects on 05/02/2019

Start:
2019-05-02 09:00:00
Status:
Closed
Brief Description:
On Thursday, May 2, 2019, from approximately 5:00am to 7:00am, the PeopleSoft application will be unavailable due to migration of online and batch objects to PeopleSoft Production.
more details
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