Performance Issue: Cornell Secure File Transfer
Last Updated:
2019-09-30 17:35:13
Event:
2019-09-30 16:34:00
Status:
Closed
Brief Description:
Some individuals are experiencing issues accessing Cornell Secure File Transfer (SFT, formerly Cornell Dropbox). The vendor is working on the problem.
User Impact:
Some individuals are unable to access Secure File Transfer services.
Workaround:
There is no workaround for this issue
Current Status:
The service is operating normally and the vendor is continuing to monitor.
Services Affected:
Cornell Secure File Transfer (SFT)
Subsites Affected:
CU Electronic Student Records
Full Description:
Some individuals are experiencing issues accessing Cornell Secure File Transfer (SFT, formerly Cornell Dropbox). The vendor is working on the problem.
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Some individuals are experiencing issues accessing Cornell Secure File Transfer (SFT, formerly Cornell Dropbox). The vendor is working on the problem. | The service is operating normally and the vendor is continuing to monitor. | 2019-09-30 | 17:35:13 |
| Some individuals are experiencing issues accessing Cornell Secure File Transfer (SFT, formerly Cornell Dropbox). The vendor is working on the problem. | The vendor is working on the problem. | 2019-09-30 | 16:45:46 |
| Cornell Secure File Transfer (SFT, formerly Cornell Dropbox) is available, but experiencing performance issues. Cornell staff are investigating. | Cornell staff are investigating. | 2019-09-30 | 16:41:02 |
| Cornell Secure File Transfer (SFT, formerly Cornell Dropbox) is currently unavailable. Cornell staff are investigating. | Cornell staff are investigating. | 2019-09-30 | 16:37:42 |
| Cornell Secure File Transfer (SFT, formerly Cornell DropBox) is currently unavailable. Cornell staff are investigating. | Cornell staff are investigating. | 2019-09-30 | 16:37:06 |