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Performance Issue: Cornell Secure File Transfer

Last Updated:
2019-09-30 17:35:13
Event:
2019-09-30 16:34:00
Status:
Closed
Brief Description:
Some individuals are experiencing issues accessing Cornell Secure File Transfer (SFT, formerly Cornell Dropbox). The vendor is working on the problem.
User Impact:
Some individuals are unable to access Secure File Transfer services.
Workaround:
There is no workaround for this issue
Current Status:
The service is operating normally and the vendor is continuing to monitor.
Services Affected:
Cornell Secure File Transfer (SFT)
Subsites Affected:
CU Electronic Student Records
Full Description:
Some individuals are experiencing issues accessing Cornell Secure File Transfer (SFT, formerly Cornell Dropbox). The vendor is working on the problem.



Timeline of Changes

Description Current Status Date Time
Some individuals are experiencing issues accessing Cornell Secure File Transfer (SFT, formerly Cornell Dropbox). The vendor is working on the problem. The service is operating normally and the vendor is continuing to monitor. 2019-09-30 17:35:13
Some individuals are experiencing issues accessing Cornell Secure File Transfer (SFT, formerly Cornell Dropbox). The vendor is working on the problem. The vendor is working on the problem. 2019-09-30 16:45:46
Cornell Secure File Transfer (SFT, formerly Cornell Dropbox) is available, but experiencing performance issues. Cornell staff are investigating. Cornell staff are investigating. 2019-09-30 16:41:02
Cornell Secure File Transfer (SFT, formerly Cornell Dropbox) is currently unavailable. Cornell staff are investigating. Cornell staff are investigating. 2019-09-30 16:37:42
Cornell Secure File Transfer (SFT, formerly Cornell DropBox) is currently unavailable. Cornell staff are investigating. Cornell staff are investigating. 2019-09-30 16:37:06