Performance Issue: ADFS (Office 365) Authentication Issues
Last Updated:
2019-10-11 17:18:27
Event:
2019-10-11 14:40:00
Status:
Closed
Brief Description:
There have been reports of issues authenticating to services using ADFS authentication, including Cornell Office 365 services like Outlook on the Web (outlook.cornell.edu).
User Impact:
Difficulty signing into services that use ADFS login, such as Cornell Office 365 services.
Workaround:
There is no workaround for this issue
Current Status:
ADFS authentication is continuing to perform normally.
Services Affected:
Authentication and Authorization
Full Description:
There have been reports of issues authenticating to services using ADFS authentication, including Cornell Office 365 services like Outlook on the Web (outlook.cornell.edu).
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| There have been reports of issues authenticating to services using ADFS authentication, including Cornell Office 365 services like Outlook on the Web (outlook.cornell.edu). | ADFS authentication is continuing to perform normally. | 2019-10-11 | 17:18:27 |
| There have been reports of issues authenticating to services using ADFS authentication, including Cornell Office 365 services like Outlook on the Web (outlook.cornell.edu). | CIT staff made some adjustments to the system. It's believed that should have resolved the issue. Staff are continuing to monitor, | 2019-10-11 | 15:03:44 |
| There have been reports of issues authenticating to services using ADFS authentication, including Cornell Office 365 services like Outlook on the Web (outlook.cornell.edu). | CIT staff are currently investigating. | 2019-10-11 | 14:53:36 |
| Some users are reporting issues authenticating to services using ADFS authentication, including O365 Web Email (OWA). | CIT staff are currently investigating. | 2019-10-11 | 14:43:44 |