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IT Status Alerts

All Closed Alerts

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7122 results found, displaying results 1081 - 1101.

Performance Issue: E-list Servers (Y1, Y2) Lyris ListManager Roll Back 02/01/2021

Start:
2021-02-02 01:58:00
Status:
Closed
Brief Description:
The upgrade applied to e-list servers Y1 and Y2 on January 31, 2021, was rolled back to the previous version of Aurea ListManager (Lyris) to avoid potential performance issues.
Current Status:
E-list servers Y1 and Y2 have been rolled back to the previous version of Aurea ListManager (Lyris).
more details

Performance Issue: E-list Server (B1) Lyris ListManager Roll Back 02/01/2021

Start:
2021-02-01 23:50:00
Status:
Closed
Brief Description:
The upgrade applied to e-list server B1 on January 31, 2021, was rolled back to the previous version of Aurea ListManager (Lyris) due to performance issues.
Current Status:
E-list server B1 has been rolled back to the previous version of Aurea ListManager (Lyris).
more details

Unplanned Outage: Many hosted websites unavailable

Start:
2021-01-31 21:54:00
Status:
Closed
Brief Description:
Users are reporting problems accessing many Media3 hosted applications
Current Status:
Service to all applications has been restored. A root cause is in process by Media.
more details

Scheduled Service Change: Rate My Wi-Fi Retirement (New Tools Provided) 02/01/2021

Start:
2021-02-01 12:00:00
Status:
Closed
Brief Description:
On Monday, February 1, 2021, between 7:00am and 8:00am, CIT Network Services will retire the Rate My Wi-Fi tool (https://ratemywifi.cit.cornell.edu). A new set of tools have been developed for Cornell Wi-Fi users.
more details

Scheduled Service Change: KFS Patch Release 01/31/2021

Start:
2021-01-31 11:00:00
Status:
Closed
Brief Description:
On Sunday, January 31, 2021, between 6:00am and 12:00pm EST, KFS, Cynergy, e-SHOP, and Cynergy Applications will be unavailable due to a patch release.
more details

Scheduled Service Change: Upgrade E-list Servers (Y2, B1, Y1) 01/31/2021

Start:
2021-01-31 12:00:00
Status:
Closed
Brief Description:
On Sunday, January 31, 2021, between 7:00am and 9:00am, e-list servers Y2, B1, and Y1 will be upgraded to the latest version of Aurea ListManager. During the upgrade, e-list email will be delayed and queued; the admin web interface will be unavailable.
more details

Scheduled Service Change: Quest ActiveRoles and GuestID Servers Upgrade 01/30/2021

Start:
2021-01-30 14:00:00
Status:
Closed
Brief Description:
On Saturday, January 30, 2021, the Quest ActiveRoles Server (ARS) will be upgraded between 9:00am and 12:30pm. This upgrade also includes the GuestID server. Administrators and users may need to take action to maintain compatibility with the new version.
more details

Scheduled Service Change: PeopleSoft Off cycle update for Student Enrollment Data Web Service

Start:
2021-01-30 10:00:00
Status:
Closed
Brief Description:
PeopleSoft Support will be performing maintenance to the production system on Saturday, Jan. 30, 2021, from approximately 5:25 am to 5:55 am. There will be no impact on batch processes, but users active on the server may experience a brief disruption.
more details

Performance Issue: Widespread internet outages and slowdowns affecting Cornell services

Start:
2021-01-26 19:20:00
Status:
Closed
Brief Description:
Reported internet outages and slowdowns along the U.S. East Coast have been reported, affecting the performance of some Cornell users. Currently, users have reported issues with Zoom and Two-Step Login (DUO) that appear to be connected to this issue.
Current Status:
After monitoring the issue, IT staff are seeing no additional reports of outage or slowdown affecting Cornell services.
more details

Scheduled Service Change: PeopleSoft Weekly Migration of Online and Batch Objects 01/28/2021

Start:
2021-01-28 10:00:00
Status:
Closed
Brief Description:
On Thursday, January 28, 2021, from approximately 5:00am to 7:00am, the PeopleSoft application will be unavailable due to the migration of online and batch objects to PeopleSoft Production.
more details

Scheduled Service Change: Upgrade Code on Geneva Campus Router 01/27/2021

Start:
2021-01-27 10:00:00
Status:
Closed
Brief Description:
On Wednesday, January 27, 2021, between 5:00am and 7:00am, CIT Network Engineering will upgrade the code on the Geneva campus router. Network connectivity to and from the Geneva Campus will be disrupted for approximately 10 minutes.
more details

Performance Issue: Zoom users unable to login, start, or join meetings

Start:
2021-01-26 19:27:00
Status:
Closed
Brief Description:
Zoom reports that some users are unable to access the Zoom website or are having issues starting or joining meetings. This is possibly caused by a internet service disruption on the U.S. East Coast external to Zoom's service.
Current Status:
IT staff are monitoring the situation, which is not specific to Zoom performance. For further updates, please see the IT Alert https://itservicealerts.hosting.cornell.edu/view/6244
more details

Performance Issue: macOS Big Sur--Wait to Upgrade

Start:
2020-11-13 18:04:00
Status:
Closed
Brief Description:
Members of the Cornell community who use a Mac with university IT services should consider waiting to upgrade their computer to macOS Big Sur. There have been reports of some services experiencing compatibility issues.
Current Status:
Remaining issues relating to upgrading to Big Sur are being addressed.
more details

Scheduled Service Change: Digication ePortfolio impacting maintenance

Start:
2021-01-26 07:00:00
Status:
Closed
Brief Description:
On Tuesday, January 26th 2021, from 2:00am to 3:00am ET, Digication engineers will perform maintenance impacting the file upload process. As a result, users will be unable to upload files to Digication during that time.
more details

Scheduled Service Change: Zoom Configuration Changes 01/24/2021

Start:
2021-01-24 16:00:00
Status:
Closed
Brief Description:
On Sunday, January 24, 2021, between 11:00am and 1:00pm, Cornell IT staff will make several important changes to default settings in Zoom, affecting live transcriptions, cloud recording layout and configuration, and management of high-quality video.
more details

Scheduled Service Change: PaperCut Database Server Migration Impacting Printing Services 01/24/2021

Start:
2021-01-24 13:00:00
Status:
Closed
Brief Description:
On Sunday, January 24, 2021, from 8:00am to 10:00am, the Net-Print and CU Print PaperCut applications will be unavailable while the PaperCut database server is migrated. Once the migration is complete, services will be restored.
more details

Scheduled Service Change: Quest ActiveRoles and GuestID Servers Upgrade 01/23/2021

Start:
2021-01-23 15:00:00
Status:
Closed
Brief Description:
On Saturday, January 23, 2021, the Quest ActiveRoles Server (ARS) will be upgraded between 10:00am and 11:00am. This upgrade also includes the GuestID server. Administrators and users may need to take action to maintain compatibility with the new version.
more details

Scheduled Service Change: PeopleSoft Weekly Migration of Online and Batch Objects 01/21/2021

Start:
2021-01-21 10:00:00
Status:
Closed
Brief Description:
On Thursday, January 21, 2021, from approximately 5:00am to 7:00am, the PeopleSoft application will be unavailable due to the migration of online and batch objects to PeopleSoft Production.
more details

Scheduled Service Change: Brief Outage of Managed Firewall Uris Node

Start:
2021-01-20 11:00:00
Status:
Closed
Brief Description:
On Wednesday, January 20th between 6:00am and 6:30am, CIT Network Engineering will reboot and check the new Managed Firewall installed last Sunday. Wired network service to buildings behind this firewall (Uris node) will be down for approx. 10 min.
more details

Scheduled Service Change: Brief Outage of Managed Firewall Humphreys Node

Start:
2021-01-20 11:00:00
Status:
Closed
Brief Description:
On Wednesday, January 20th between 6:00am and 6:30am, CIT Network Engineering will reboot and check the new Managed Firewall installed last Sunday. Wired network service to buildings behind this firewall (Humphreys node) will be down for approx. 10 min.
more details
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