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Performance Issue: Area Codes Required for Local Calls

Last Updated:
2021-10-25 09:41:09
Event:
2021-10-22 10:17:00
Status:
Closed
Brief Description:
Starting Sunday, October 24, 2021, it will be necessary to use the area code when making a local telephone call throughout New York State and thirty-five other states and territories.
User Impact:
Area codes will be required for local calls in New York State and most other states starting October 24, 2021.
Workaround:
There is no workaround for this issue
Current Status:
Area codes will be required for local calls in New York State and most other states starting October 24, 2021.
Services Affected:
Telephone
Subsites Affected:
Telephone Services for Faculty and Staff (Analog/Digital)
Full Description:
Starting Sunday, October 24, 2021, it will be necessary to use the area code when making a local telephone call throughout New York State and thirty-five other states and territories. Members of the Cornell community and other New York State residents who live in the 607 and other affected areas should check their contacts and speed dials to make sure stored local numbers include the area code.

Five-digit dialing on campus will continue to work. Calling using RingCentral will be impacted by this change and will require the area code for local calls. Cornell Avaya phones will automatically add the 607 area code if none is provided. This will allow connection if someone forgets to include it, but as a matter of general practice, it's suggested individuals should be in the habit of dialing 607 themselves.

For more information, see https://it.cornell.edu/news/area-code-required-local-calls-starting-october-24-2021/20210826
CIT TDX ID:



Timeline of Changes

Description Current Status Date Time
Starting Sunday, October 24, 2021, it will be necessary to use the area code when making a local telephone call throughout New York State and thirty-five other states and territories. Members of the Cornell community and other New York State residents who live in the 607 and other affected areas should check their contacts and speed dials to make sure stored local numbers include the area code. Five-digit dialing on campus will continue to work. Calling using RingCentral will be impacted by this change and will require the area code for local calls. Cornell Avaya phones will automatically add the 607 area code if none is provided. This will allow connection if someone forgets to include it, but as a matter of general practice, it's suggested individuals should be in the habit of dialing 607 themselves. For more information, see https://it.cornell.edu/news/area-code-required-local-calls-starting-october-24-2021/20210826 Area codes will be required for local calls in New York State and most other states starting October 24, 2021. 2021-10-22 10:28:47