Performance Issue: Some Canvas users reporting 500 Internal Server Error
Last Updated:
2021-10-21 14:23:37
Event:
2021-10-21 13:22:00
Status:
Closed
Brief Description:
For a short time, some Canvas users were reporting a 500 Internal Server Error. This issue has been resolved by the vendor. The issue occurred between 9:22 AM ET and 9:36 AM ET. The Canvas Support Team will continue to mon
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
This issue has been resolved by the vendor.
Services Affected:
Learning Technologies
Full Description:
For a short time, some Canvas users were reporting a 500 Internal Server Error. This issue has been resolved by the vendor. The issue occurred between 9:22 AM ET and 9:36 AM ET. The Canvas Support Team will continue to mon
CIT TDX ID:
522981
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| For a short time, some Canvas users were reporting a 500 Internal Server Error. This issue has been resolved by the vendor. The issue occurred between 9:22 AM ET and 9:36 AM ET. The Canvas Support Team will continue to mon | This issue has been resolved by the vendor. | 2021-10-21 | 14:23:37 |