Performance Issue: Outlook on the Web giving errors or redirecting for some users
Last Updated:
2021-10-05 18:38:46
Event:
2021-10-04 23:59:00
Status:
Closed
Brief Description:
Users are reporting issues connecting to outlook.cornell.edu. Microsoft is aware of the issue and is investigating.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
According to Microsoft, the issue has been resolved.
Services Affected:
Email and Calendar
Subsites Affected:
Shibboleth
Full Description:
Users are reporting issues connecting to outlook.cornell.edu. Microsoft is aware of the issue and is investigating.
CIT TDX ID:
508904
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Users are reporting issues connecting to outlook.cornell.edu. Microsoft is aware of the issue and is investigating. | According to Microsoft, the issue has been resolved. | 2021-10-05 | 18:38:46 |
| Users are reporting issues connecting to outlook.cornell.edu. Microsoft is aware of the issue and is investigating. | Microsoft reports that it has mitigated the issue and is monitoring performance of Outlook on the web. | 2021-10-05 | 12:27:59 |
| Users are reporting issues connecting to outlook.cornell.edu. Microsoft is aware of the issue and is investigating. | Microsoft has identified the problem and is working on a fix. | 2021-10-05 | 02:30:33 |
| Users are reporting issues connecting to outlook.cornell.edu. Microsoft is aware of the issue and is investigating. | Users report 503 errors or being redirected to outlook.office.com when trying to go to outook.cornell.edu. | 2021-10-05 | 00:12:07 |