Performance Issue: Brief Network Connectivity Outage - Morrison Node - 10/22/2021
Last Updated:
2021-10-22 18:35:10
Event:
2021-10-22 14:03:00
Status:
Closed
Brief Description:
There was an issue with the Morrison node router, which caused a brief network service outage for some buildings on the Ithaca campus serviced from that router. The issue has been resolved. The issue occurred between 10:03am ET and 10:16am ET.
User Impact:
Some users in the affected buildings may have experienced an interruption in network connectivity during the outage window.
Workaround:
There is no workaround for this issue
Current Status:
The issue has been resolved.
Services Affected:
Network
Wi-Fi Network Service
Full Description:
There was an issue with the Morrison node router, which caused a brief network service outage for some buildings on the Ithaca campus serviced from that router. The issue has been resolved. The issue occurred between 10:03am ET and 10:16am ET.
The following buildings were affected during the outage window:
- Morrison Hall
- Stocking Hall
- Wing Hall
- Riley Robb Hall
- Boyce Thompson Institute
- Large Animal Research
- CALS Surge Space
- Chilled Water #2
- Holley Center
- Beebe Hall
- Botanic Gardens Headquarters Building
- Botanic Gardens Service Building
- Post Lab
- Insectary Lab
- 130 Forest Home
The following buildings were affected during the outage window:
- Morrison Hall
- Stocking Hall
- Wing Hall
- Riley Robb Hall
- Boyce Thompson Institute
- Large Animal Research
- CALS Surge Space
- Chilled Water #2
- Holley Center
- Beebe Hall
- Botanic Gardens Headquarters Building
- Botanic Gardens Service Building
- Post Lab
- Insectary Lab
- 130 Forest Home
CIT TDX ID:
524049
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| There was an issue with the Morrison node router, which caused a brief network service outage for some buildings on the Ithaca campus serviced from that router. The issue has been resolved. The issue occurred between 10:03am ET and 10:16am ET. The following buildings were affected during the outage window: - Morrison Hall - Stocking Hall - Wing Hall - Riley Robb Hall - Boyce Thompson Institute - Large Animal Research - CALS Surge Space - Chilled Water #2 - Holley Center - Beebe Hall - Botanic Gardens Headquarters Building - Botanic Gardens Service Building - Post Lab - Insectary Lab - 130 Forest Home | The issue has been resolved. | 2021-10-22 | 18:34:34 |