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IT Status Alerts

All Closed Alerts

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6960 results found, displaying results 821 - 841.

Performance Issue: Video Hosting and Sharing (Video on Demand) reports issues playing content

Start:
2021-05-14 16:49:00
Status:
Closed
Brief Description:
Video Hosting and Sharing (Video on Demand) vendor Kaltura is reporting issues with players not loading and content not playing. The issue may also affect other services that rely on the Kaltura / VPS service, including CornellCast (cornell.edu/video).
Current Status:
The vendor, Kaltura, reports that they have taken steps to mitigate the issue. Some users may still be encountering minor issues, but the vendor expects normal operation sometime this evening.
more details

Scheduled Service Change: KFS Off-Cycle Patch Release 05/13/2021

Start:
2021-05-13 22:00:00
Status:
Closed
Brief Description:
On Thursday, May 13, 2021, from 6:00pm to 8:00pm EST, KFS, Cynergy, e-SHOP, and Cynergy Applications will be unavailable due to an off-cycle patch release.
more details

Scheduled Service Change: PeopleSoft Weekly Migration of Online and Batch Objects 05/13/2021

Start:
2021-05-13 09:00:00
Status:
Closed
Brief Description:
On Thursday, May 13, 2021, from approximately 5:00am to 7:00am, the PeopleSoft application will be unavailable due to the migration of online and batch objects to PeopleSoft Production.
more details

Unplanned Outage: Salesforce unavailable for some users

Start:
2021-05-11 21:49:00
Status:
Closed
Brief Description:
IT staff are receiving reports of users having difficulty accessing Salesforce. The vendor has been contacted about the issue.
Current Status:
All CIT-managed instances of Salesforce have been restored. Preliminary reports from Salesforce indicate the outage was due to a DNS change.
more details

Security Alert: Urgent MacOS Big Sur patch - Apply Now

Start:
2021-04-27 13:29:00
Status:
Closed
Brief Description:
Apple has just released a critical update to the new Big Sur OS. This release, 11.3, addresses a security vulnerability in previous versions that allows malware to bypass Apple's built-in security checks. Please apply this patch as soon as possible.
more details

Unplanned Outage: Multiple Cornell websites are unavailable

Start:
2021-05-11 12:52:00
Status:
Closed
Brief Description:
Multiple Cornell websites are unavailable, including fcs.cornell.edu, it.cornell.edu, news.cornell.edu, hr.cornell.edu, scheduling.cornell.edu, ehs.cornell.edu, cals.cornell.edu. IT staff are working with the vendor to restore service.
Current Status:
Service has been restored to the affected websites.
more details

Performance Issue: Cornell email to some alumni accounts is being delayed

Start:
2021-05-07 19:23:00
Status:
Closed
Brief Description:
Some Cornell email sent to alumni accounts is being delayed. Email service provider optimum.com is blocking alumni email coming from Cornell. IT staff have contacted the vendor.
Current Status:
IT staff report that the issue appears to be resolved.
more details

Unplanned Outage: E-list mail delayed

Start:
2021-05-09 11:56:00
Status:
Closed
Brief Description:
The main e-list server was unresponsive on Sunday, May 9, 2021, starting at 7:56 am. IT staff resolved the issue by restarting the server and https://www.list.cornell.edu was back in operation at 3:28pm.
Current Status:
The e-list service has been restored.
more details

Scheduled Service Change: KFS Patch Release 05/09/2021

Start:
2021-05-09 10:00:00
Status:
Closed
Brief Description:
On Sunday, May 9, 2021, between 6:00am and 12:00pm EST, KFS, Cynergy, e-SHOP, and Cynergy Applications will be unavailable due to a patch release.
more details

Scheduled Service Change: Apply Oracle Analytics Server Quarterly Patch Set 05/09/2021

Start:
2021-05-09 10:00:00
Status:
Closed
Brief Description:
The Oracle Analytics Server (OAS) dashboards at https://oasprod.db.cornell.edu will be unavailable during maintenance on Sunday, May 9, 2021, from 6:00am to 6:45am.
more details

Scheduled Service Change: KFS and Cynergy application restarts to support configuration change

Start:
2021-05-07 22:00:00
Status:
Closed
Brief Description:
KFS and Cynergy will be unavailable on Friday, May 7, 2021, between 6:00 PM and 8:00 PM to effect changes that will restore some emails that were not being sent from the KFS and Cynergy systems.
more details

Performance Issue: CU VPN Connectivity Issues

Start:
2021-05-06 14:42:00
Status:
Closed
Brief Description:
CIT Network Engineering is investigating an issue with packet loss impacting the CUVPN service. Users are reporting slow and/or dropping connections while using the service.
Current Status:
The CU VPN service is again stable. IT staff are investigating the causes of the issue.
more details

Performance Issue: E-list Mail Blocked by Hotmail.com, Outlook.com and Other Microsoft Domains

Start:
2021-05-03 20:40:00
Status:
Closed
Brief Description:
The main e-list server (Y1) has been unable to send email to @hotmail.com, @outlook.com and other Microsoft-hosted domains since Thursday, April 29, 2021, about 2:14pm.
Current Status:
The issue has been resolved.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration - May 5, 2021

Start:
2021-05-05 09:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, & Student Employment unavailable Thursday, May 5, 2021, between approximately 5 and 7:00am.
more details

Unplanned Outage: NextGen Dynamic Forms

Start:
2021-04-30 19:32:00
Status:
Closed
Brief Description:
NextGen Dynamic Forms is experiencing issues and forms are not accessible. Anyone trying to fill out or submit a form that uses this service will not be able to.
Current Status:
The vendor is working on the issue.
more details

Performance Issue: CU VPN Certificates Expired - VPN1 and VPN2

Start:
2021-05-02 04:01:00
Status:
Closed
Brief Description:
On Sunday, May 2, 2021, IT staff noticed an issue with expired certificates on two of the three VPN appliances.
Current Status:
A workaround has been implemented and no user impact has been reported or expected at this time.
more details

Scheduled Service Change: PeopleSoft: Windows and Linux OS Patching

Start:
2021-05-02 02:00:00
Status:
Closed
Brief Description:
PeopleSoft Student & Faculty Centers, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, & Student Empl. unavailable Sat., May 1, 2021, from 10pm until Sun., May 2, 2021 at approx. 6am.
more details

Unplanned Outage: NextGen Dynamic Forms

Start:
2021-04-30 19:32:00
Status:
Closed
Brief Description:
NextGen Dynamic Forms is experiencing issues and forms are not accessible. Anyone trying to fill out or submit a form that uses this service will not be able to.
Current Status:
The vendor is working on the issue.
more details

Scheduled Service Change: Reboot Access Points in Clara Dickson and Donlon Halls - April 30, 2021

Start:
2021-04-30 09:00:00
Status:
Closed
Brief Description:
On Friday, April 30, 2021, at 5:00am, all the Wireless Access Points in Clara Dickson and Mary Donlon Halls will be rebooted. Users will experience a 5-minute outage of the wireless service in both buildings.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration - April 29, 2021

Start:
2021-04-29 09:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, & Student Employment unavailable Apr. 29, 2021, from approx. 5-7:00am.
more details
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