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Unplanned Outage: Pantheon Service outage

Last Updated:
2021-06-08 09:11:57
Event:
2021-06-08 05:55:00
Status:
Closed
Brief Description:
Hosting outage with Pantheon. Sites report down with a 503 error.
Current Status:
Sites up for about two hours. Vendor still monitoring:
https://status.pantheon.io/incidents/n9sngt0q0mct

Related to Fastly outage: https://status.fastly.com/incidents/vpk0ssybt3bj
Services Affected:
Managed Web Hosting
CIT TDX ID:


Timeline of Changes

Description Current Status Date Time
Hosting outage with Pantheon. Sites report down with a 503 error. Sites reported down include the following but not limited to: https://news.cornell.edu https://it.cornell.edu https://www.vet.cornell.edu https://www.johnson.cornell.edu https://teaching.cornell.edu https://experience.cornelledu https://dfa.cornell.edu Sites up for about two hours. Vendor still monitoring: https://status.pantheon.io/incidents/n9sngt0q0mct Related to Fastly outage: https://status.fastly.com/incidents/vpk0ssybt3bj 2021-06-08 09:11:57
Hosting outage with Pantheon. Sites report down with a 503 error. Sites reported down include the following but not limited to: https://news.cornell.edu https://it.cornell.edu https://www.vet.cornell.edu https://www.johnson.cornell.edu https://teaching.cornell.edu https://experience.cornelledu https://dfa.cornell.edu Pantheon reports a fix has been implemented and sites appear to be back. CIT will continue to monitor. Pantheon fix implemented and monitoring: https://status.pantheon.io/incidents/n9sngt0q0mct 2021-06-08 07:19:18
Hosting outage with Pantheon. Sites report down with a 503 error. Sites reported down include the following but not limited to: https://news.cornell.edu https://it.cornell.edu https://www.vet.cornell.edu https://www.johnson.cornell.edu https://teaching.cornell.edu https://experience.cornelledu https://dfa.cornell.edu Pantheon reports an issue with their Global CDN service. Some sites are reporting back up however alert remains open. Pantheon is actively working on it: https://status.pantheon.io/incidents/n9sngt0q0mct 2021-06-08 06:49:50
Hosting outage with Pantheon. Sites report down with a 503 error. Sites reported down include the following but not limited to: https://news.cornell.edu https://it.cornell.edu https://www.vet.cornell.edu https://www.johnson.cornell.edu https://teaching.cornell.edu https://experience.cornelledu https://dfa.cornell.edu Pantheon is actively working on it: https://status.pantheon.io/incidents/n9sngt0q0mct 2021-06-08 06:28:15
Hosting outage with Pantheon. Sites report down with a 503 error. Sites reported down include the following but not limited to: https://news.cornell.edu https://it.cornell.edu https://www.vet.cornell.edu https://www.johnson.cornell.edu https://teaching.cornell.edu https://experience.cornelledu https://dfa.cornell.edu https://status.pantheon.io/incidents/n9sngt0q0mct CIT is monitoring 2021-06-08 06:15:17
Hosting outage with Pantheon. Sites report down with a 503 error. Sites reported down include the following but not limited to: https://news.cornell.edu https://it.cornell.edu https://www.vet.cornell.edu https://www.johnson.cornell.edu https://teaching.cornell.edu https://experience.cornelledu https://dfa.cornell.edu CIT is monitoring 2021-06-08 06:12:50
Hosting outage with Pantheon. Sites report down with a 503 error. Sites reported down include the following but not limited to: https://news.cornell.edu https://it.cornell.edu https://www.vet.cornell.edu https://www.johnson.cornell.edu CIT is investigating 2021-06-08 06:10:59