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Performance Issue: Video Hosting and Sharing (Video on Demand) Reports Uploading Issues

Last Updated:
2021-06-22 09:55:04
Event:
2021-06-21 18:03:00
Status:
Closed
Brief Description:
The Video Hosting and Sharing (Video on Demand) vendor, Kaltura, is currently reporting an issue related to uploading errors (i.e., upload stuck/stalling).
User Impact:
Some users may experience issues when uploading media to Video Hosting and Sharing (Video on Demand).
Workaround:
There is no workaround for this issue
Current Status:
The vendor has resolved the issue.
Services Affected:
Video Streaming & Hosting
Subsites Affected:
Video on Demand
Video Platform Service (VPS)
Full Description:
The Video Hosting and Sharing (Video on Demand) vendor, Kaltura, is currently reporting an issue related to uploading errors (i.e., upload stuck/stalling). The issue may also affect other services that rely on the Kaltura Video Platform Service, including CornellCast (cornell.edu/video). More information is available at Kaltura System Status: https://status.kaltura.com.
CIT TDX ID:



Timeline of Changes

Description Current Status Date Time
The Video Hosting and Sharing (Video on Demand) vendor, Kaltura, is currently reporting an issue related to uploading errors (i.e., upload stuck/stalling). The issue may also affect other services that rely on the Kaltura Video Platform Service, including CornellCast (cornell.edu/video). More information is available at Kaltura System Status: https://status.kaltura.com. The vendor has resolved the issue. 2021-06-22 09:55:04
The Video Hosting and Sharing (Video on Demand) vendor, Kaltura, is currently reporting an issue related to uploading errors (i.e., upload stuck/stalling). The issue may also affect other services that rely on the Kaltura Video Platform Service, including CornellCast (cornell.edu/video). More information is available at Kaltura System Status: https://status.kaltura.com. The vendor has identified the issue and is actively working toward a resolution. 2021-06-21 18:28:31