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IT Status Alerts

All Closed Alerts

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6996 results found, displaying results 681 - 701.

Performance Issue: Resolved: Windows 10 LTSC/B KMS activations failing

Start:
2021-12-03 18:10:00
Status:
Closed
Brief Description:
Windows 10 LTSC/B KMS activations are failing with an error message. CIT is working with Microsoft support on a temporary fix until the known issue is resolved. If you need a MAK key to activate Windows 10 LTSC/B, please contact cusoftware@cornell.edu.
Current Status:
A Premier support ticket with Microsoft was opened and they confirmed this is a known issue. CIT is working with Microsoft support on a temporary fix until the known issue is resolved. If you need a MAK key to activate Windows 10 LTSC/B, please contact cusoftware@cornell.edu.
more details

Scheduled Service Change: Digication digital portfolio maintenance - 12/21/2021

Start:
2021-12-21 09:00:00
Status:
Closed
Brief Description:
On Tuesday, December 21, 2021, from 4:00-6:00am, Digication will conduct important system maintenance. During this time, the system be unavailable and users will be unable to log in to Digication accounts.
more details

Unplanned Outage: Resolved: Sponsored NetId App is unavailable

Start:
2021-12-20 14:41:00
Status:
Closed
Brief Description:
The sponsored NetId App is unavailable.
Current Status:
The application is now working.
more details

Scheduled Service Change: Zoom-Kaltura Integration Update - 12/19/2021

Start:
2021-12-19 16:00:00
Status:
Closed
Brief Description:
On Sunday, December 19, 2021, between 11:00am - 12:00noon, CIT will perform an update to the integration which automatically copies Zoom cloud recordings to the Video Hosting & Sharing / Video On Demand (VOD) service.
more details

Scheduled Service Change: HAProxy for RDS (rds-proxy) deployment to be updated for proxied DBs

Start:
2021-12-19 12:00:00
Status:
Closed
Brief Description:
On Sunday, December 19, 2021, between 7:00 - 9:00am, the configuration of the HAProxy for RDS (rds-proxy) will be updated for proxied RDS DBs and the host instances will be refreshed.
more details

Scheduled Service Change: Main E-List server (Y1) OS patching - 12/19/2021

Start:
2021-12-19 11:50:00
Status:
Closed
Brief Description:
On Sunday, December 19, 2021, between 7:00 and 7:30am, the main E-List server (Y1) will be unavailable during monthly OS patching (day 7). This will affect e-lists administered via https://www.list.cornell.edu.
more details

Scheduled Service Change: Routine WiFi System Firmware Patching - 12/19/2021

Start:
2021-12-19 10:00:00
Status:
Closed
Brief Description:
On Sunday, December 19, 2021, between 5:00 and 7:00am, CIT Network Engineering will upgrade code on wireless controllers and access points. During the maintenance window, there will be a brief outage for all Wi-Fi networks of 10-15 minutes.
more details

Scheduled Service Change: E-List - Office 365 gateway OS patching - 12/19/2021

Start:
2021-12-19 11:00:00
Status:
Closed
Brief Description:
On Sunday, December 19, 2021, between 6:00 - 6:30am, the E-List - Office 365 gateway server (maxima40) will be unavailable during monthly OS patching (day 7).
more details

Scheduled Service Change: E-List server (B1) OS patching - 12/19/2021

Start:
2021-12-19 09:50:00
Status:
Closed
Brief Description:
On Sunday, December 19, 2021, between 5:00 and 5:30am, the E-List server (B1) will be unavailable during monthly OS patching.
more details

Scheduled Service Change: PeopleSoft: Apply Oracle Critical Security Updates to Production

Start:
2021-12-18 03:00:00
Status:
Closed
Brief Description:
PeopleSoft applications will be unavailable from Friday, December 17, 2021 at 10:00pm until approximately 1:00am Saturday, December 18, 202 for server maintenance.
more details

Unplanned Outage: Resolved: Longview (CornellPrd) needs emergency maintenance

Start:
2021-12-17 14:18:00
Status:
Closed
Brief Description:
Longview (CornellPrd) needs emergency maintenance due to an unexpected server restart at 3:45am. Longview will be unavailable for about 3.5 hours while we perform the maintenance and reload the KFS and Workday data.
Current Status:
All maintenance was completed. Longview is fully operational.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration - 12/16/2021

Start:
2021-12-16 10:00:00
Status:
Closed
Brief Description:
On Thursday, December 16, 2021, from approximately 5am to 7am, the PeopleSoft application will be unavailable due to the migration of online and batch objects to PeopleSoft Production.
more details

Scheduled Service Change: Canvas maintenance - Thursday, Dec 16, 2021 - very brief outage

Start:
2021-12-16 05:00:00
Status:
Closed
Brief Description:
On Thursday, December 16, 2021, between 12:00 am and 2:00 am, Canvas will be undergoing maintenance. During the maintenance window we anticipate that Canvas will be unavailable for approximately one (1) minute.
more details

Unplanned Outage: Resolved: AWS Issue Interrupting Duo affects Canvas, Qualtrics, and more

Start:
2021-12-15 15:55:00
Status:
Closed
Brief Description:
An outage on Amazon Web Services (West) is affecting Duo authentication. Customers are experiencing an issue where authentication web pages are timing out. Services affected include Canvas, Duo Admin, and Qualtrics. Other Cornell services may be affected.
Current Status:
The vendor reports this as resolved and will continue to monitor for any lingering issues.
more details

Scheduled Service Change: TeamDynamix Sandbox environment refresh

Start:
2021-12-13 13:00:00
Status:
Closed
Brief Description:
On Monday, December 13, 2021, between 8:00am and 12:00pm, the TeamDynamix sandbox environment will be refreshed with content from the production system.
more details

Scheduled Service Change: KFS patch release - 12/12/2021

Start:
2021-12-12 11:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release on Sunday, December 12, 2021, from 6am to 12pm EST.
more details

Performance Issue: Resolved: Alumni Email Delivery is not working for some alumni

Start:
2021-12-08 20:52:00
Status:
Closed
Brief Description:
Some alumni who graduated in 2021 are reporting mail not being delivered to their Cornell Gmail account, and individuals attempting to send them email are getting bounce messages.
Current Status:
All accounts have been fixed.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration - 12/9/2021/2021

Start:
2021-12-09 10:00:00
Status:
Closed
Brief Description:
On Thursday, December 9, 2021, from approximately 5am to 7am, the PeopleSoft application will be unavailable due to the migration of online and batch objects to PeopleSoft Production.
more details

Unplanned Outage: Resolved: Amazon Web Services hosting outage affects Cornell Services

Start:
2021-12-07 16:38:00
Status:
Closed
Brief Description:
An Amazon Web Services (AWS) US-East hosting outage is affecting Cornell services: Apps on Demand, Canvas, Panopto, iClicker Cloud, iClicker Student apps, Digication, Code42, and Video on Demand. This outage may also be affecting other Cornell services.
Current Status:
Amazon Web Services (AWS) is reporting this issue as resolved.
more details

Performance Issue: Resolved: RedRover Clients Unable To Get IP Addresses This Morning

Start:
2021-12-07 14:34:00
Status:
Closed
Brief Description:
Users reported that RedRover clients were unable to obtain IP address leases via DHCP. The issue was identified and resolved. Disconnecting and re-connecting to RedRover should resolve the issue if it does not resolve automatically.
Current Status:
The issue was identified and resolved.
more details
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