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Performance Issue: Resolved: Windows 10 LTSC/B KMS activations failing

Last Updated:
2021-12-22 21:47:41
Event:
2021-12-03 18:10:00
Status:
Closed
Brief Description:
Windows 10 LTSC/B KMS activations are failing with an error message. CIT is working with Microsoft support on a temporary fix until the known issue is resolved. If you need a MAK key to activate Windows 10 LTSC/B, please contact cusoftware@cornell.edu.
User Impact:
If you need a MAK key to activate Windows 10 LTSC/B, please contact cusoftware@cornell.edu.
Workaround:
If you need a MAK key to activate Windows 10 LTSC/B, please contact cusoftware@cornell.edu.
Current Status:
A Premier support ticket with Microsoft was opened and they confirmed this is a known issue. CIT is working with Microsoft support on a temporary fix until the known issue is resolved. If you need a MAK key to activate Windows 10 LTSC/B, please contact cusoftware@cornell.edu.
Services Affected:
Software Licensing
Subsites Affected:
Wi-Fi
Full Description:
Windows 10 LTSC/B KMS activations are failing with the following Event Log error: Error: 0xC004F074 The Software Licensing Service reported that the computer could not be activated. No Key Management Service (KMS) could be contacted. Please see the Application Event Log for additional information.
CIT TDX ID:
555426



Timeline of Changes

Description Current Status Date Time
Windows 10 LTSC/B KMS activations are failing with the following Event Log error: Error: 0xC004F074 The Software Licensing Service reported that the computer could not be activated. No Key Management Service (KMS) could be contacted. Please see the Application Event Log for additional information. A Premier support ticket with Microsoft was opened and they confirmed this is a known issue. CIT is working with Microsoft support on a temporary fix until the known issue is resolved. If you need a MAK key to activate Windows 10 LTSC/B, please contact cusoftware@cornell.edu. 2021-12-03 18:24:49