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IT Status Alerts

All Closed Alerts

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6996 results found, displaying results 261 - 281.

Unplanned Outage: Pinnacle Unavailable

Start:
2023-05-31 13:36:00
Status:
Closed
Brief Description:
Pinnacle is unavailable. All users should sign out now until the issue is resolved.
Current Status:
The issue has been resolved and Pinnacle is available.
more details

Performance Issue: TeamDynamix incoming email processing errors

Start:
2023-06-05 15:16:00
Status:
Closed
Brief Description:
The Cornell TeamDynamix team is investigating a significantly increased number of errors in processing incoming email messages. This may be related to problems with Office 365 email which Cornell's TeamDynamix instance relies on for incoming email traffic
Current Status:
The issue has been resolved.
more details

Scheduled Service Change: PeopleSoft Windows and Linux OS Patching 06/04/2023

Start:
2023-06-04 09:00:00
Status:
Closed
Brief Description:
On Sunday, June 4, 2023, from 5am until approximately 10am, the PeopleSoft Production application will be unavailable due to regularly scheduled server maintenance. This maintenance may not require the entire scheduled time.
more details

Scheduled Service Change: Replace server hosting CU Downloads service

Start:
2023-06-03 13:00:00
Status:
Closed
Brief Description:
The CU Downloads server will be replaced Saturday morning June 3, 2023 at 9am. There will be a period of time for DNS to reflect this change, but no interruption is expected.
more details

Scheduled Service Change: PeopleSoft Weekly Migration of Online and Batch Objects 06/01/2023

Start:
2023-06-01 09:00:00
Status:
Closed
Brief Description:
On Thursday, June 1, 2023, from approximately 5am to 7am, the PeopleSoft application will be unavailable due to the migration of online and batch objects to PeopleSoft Production (PSPROD).
more details

Unplanned Outage: Resolved: Wireless Network Issue / Outage

Start:
2023-06-01 09:29:00
Status:
Closed
Brief Description:
Beginning at approximately 5:25am, campus wireless networks and wired department NAT networks lost off-campus connectivity.
Current Status:
The issue has been resolved.
more details

Performance Issue: TeamDynamix issue: ticketing emails being sent from incorrect address

Start:
2023-05-16 16:29:00
Status:
Closed
Brief Description:
IT staff are investigating a TeamDynamix issue where some system email messages are being sent by notify@teamdynamixapp.com, instead of the custom Cornell email address, cornell-notify@support.mail.cornell.edu.
Current Status:
The issue has been resolved.
more details

Performance Issue: Intermittent Internet Service Provider (ISP) Issue

Start:
2023-05-23 15:19:00
Status:
Closed
Brief Description:
One of Cornell's Internet Service Providers is experiencing an issue intermittently impacting connectivity to campus. In the interim, CIT Network Engineering will force traffic off this link until the ISP network has been stabilized.
Current Status:
The issue has been resolved. IT staff have restored full functionality for users while the vendor completes work on the original problem
more details

Scheduled Service Change: Enable Turnitin Draft Coach Feature 05/25/2023

Start:
2023-05-25 13:00:00
Status:
Closed
Brief Description:
On Thursday, May 25, 2023, Turnitin Draft Coach will be implemented. Draft Coach is a feature of Cornell's Turnitin plagiarism detection application to help students improve their academic writing and research skills.
more details

Scheduled Service Change: PeopleSoft Weekly Migration of Online and Batch Objects 05/25/2023

Start:
2023-05-25 09:00:00
Status:
Closed
Brief Description:
On Thursday, May 25, 2023, from approximately 5am to 7am, the PeopleSoft application will be unavailable due to the migration of online and batch objects to PeopleSoft Production (PSPROD).
more details

Scheduled Service Change: KFS Patch Release 05/21/2023

Start:
2023-05-21 10:00:00
Status:
Closed
Brief Description:
On Sunday, May 21, 2023, from 6am to 12noon ET, KFS, Cynergy, e-SHOP, and Cynergy applications will be unavailable due to a patch release.
more details

Scheduled Service Change: Qualtrics Mobile App and Salesforce Integration Capability Off by Default

Start:
2023-05-20 12:00:00
Status:
Closed
Brief Description:
On Saturday, May 20, 2023, Cornell will begin managing use of the Qualtrics offline app, Salesforce integration, and conjoint functionality due to a change in how the vendor contracts for its services with higher education.
more details

Scheduled Service Change: PeopleSoft Weekly Migration of Online and Batch Objects 05/18/2023

Start:
2023-05-18 09:00:00
Status:
Closed
Brief Description:
On Thursday, May 18, 2023, from approximately 5am to 7am, the PeopleSoft application will be unavailable due to the migration of online and batch objects to PeopleSoft Production (PSPROD).
more details

Performance Issue: TeamDynamix email monitors unable to connect to Office 365

Start:
2023-05-13 13:00:00
Status:
Closed
Brief Description:
TeamDynamix email monitors have been unable to connect to Office365 since early Saturday morning. Cornell IT staff are investigating, and have contacted the vendor. No messages have been lost, they just haven't been entered as tickets yet.
Current Status:
The issue is resolved.
more details

Scheduled Service Change: TeamDynamix Version 11.7 Upgrade 05/13/2023

Start:
2023-05-13 04:00:00
Status:
Closed
Brief Description:
On Saturday, May 13, 2023, between 12am–2pm, TeamDynamix will be upgraded to version 11.7. During the maintenance window, the TeamDynamix system may be unavailable.
more details

Unplanned Outage: Pinnacle Unavailable

Start:
2023-05-12 12:40:00
Status:
Closed
Brief Description:
Following service OS patches last night, Pinnacle was briefly unavailable.
Current Status:
After restarting Oracle Webcache, service has been restored.
more details

Scheduled Service Change: PeopleSoft Weekly Migration of Online and Batch Objects 05/11/2023 4–7am

Start:
2023-05-11 08:00:00
Status:
Closed
Brief Description:
On Thursday, May 11, 2023, from approximately 4–7am, the PeopleSoft application will be unavailable due to the migration of online and batch objects to PeopleSoft Production (PSPROD).
more details

Performance Issue: Zoom Outlook Add-On

Start:
2023-05-04 20:20:00
Status:
Closed
Brief Description:
Multiple users have identified an issue with authenticating to the Zoom Outlook Add-On. If the Outlook Add-On does not already have cached credentials, the SSO authentication process for the Add-On fails after entering NetID and Password but before DUO.
Current Status:
Duo has resolved the current issue by disabling changes to their service that conflicted with Microsoft's Zoom Outlook add-on. They will continue to evaluate how best to restore the changes without again causing a conflict with Microsoft add-ons or plug-ins.
more details

Scheduled Service Change: Apply Quarterly Patches to Oracle Analytics Server 05/07/2023

Start:
2023-05-07 10:00:00
Status:
Closed
Brief Description:
The Oracle Analytics Server (OAS, formerly OBIEE) dashboards at https://oasprod.db.cornell.edu will be unavailable during maintenance on Sunday, May 7, 2023, from 6–8am.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2023-05-04 09:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable Thursday, May 4, 2023, between 5-7:00am.
more details
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