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IT Status Alerts

All Closed Alerts

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7031 results found, displaying results 261 - 281.

Scheduled Service Change: ClearPass upgrade may affect VPN and new wireless connections on July 9

Start:
2023-07-09 09:00:00
Status:
Closed
Brief Description:
CIT Network Services will upgrade the AAA (ClearPass) infrastructure on Sunday, July 9, 2023 from 5:00am to 8:00am. During this time new CUVPN and new wireless connections may fail.
more details

Performance Issue: LastPass Browser Extension

Start:
2023-07-05 13:13:00
Status:
Closed
Brief Description:
Individuals are reporting an inability to use the LastPass browser extension to sign into the service. Cornell staff have contacted the vendor.
Current Status:
The issue is resolved and the feature is operating as it usually does.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2023-07-06 09:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable Thursday, July 6, 2023 approx. 5am to 7am.
more details

Scheduled Service Change: Reminder: PeopleSoft Windows and Linux OS Patching

Start:
2023-07-02 09:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, Student Employment (PSES) will be unavailable Sunday July 2, 2023 from 5am to approx. 10am.
more details

Scheduled Service Change: Zoom Reporting Change

Start:
2023-07-01 04:01:00
Status:
Closed
Brief Description:
Effective July 1, 2023, Cornell Zoom reporting, metrics, and administrative logs will change to include single-person meetings. Prior to this change, single-person Zoom meetings have been excluded from reporting and logs.
more details

Performance Issue: Qualtrics New Account Creation Unavailable

Start:
2023-06-20 12:19:00
Status:
Closed
Brief Description:
It is currently not possible to create a new Cornell Qualtrics account. Accounts that already exist but are disabled due to inactivity can be re-enabled. Cornell staff are contacting the vendor.
Current Status:
The issue appears to be resolved. The message in the Qualtrics admin panel indicating the problem is gone, it was possible to successfully create a test account, and all affected users have been contacted, with no responses of anyone still unable to create an account.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2023-06-29 09:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable Thursday, June 29, 2023 approx. 5-7am.
more details

Performance Issue: Outlook on the Web

Start:
2023-06-27 12:46:00
Status:
Closed
Brief Description:
Microsoft has reported issues with some users being unable to access their email through Outlook on the web. If this issue occurs, you may still be able to use email through a full email client for Windows or Mac, or iOS or Android mobile apps.
Current Status:
Microsoft resolved the issue the afternoon of Tuesday, June 27, 2023.
more details

Scheduled Service Change: Move Spectrum Protect servers ADSM2 and ADSM7 to bs12

Start:
2023-06-27 12:00:00
Status:
Closed
Brief Description:
On June 27, 2023, estimated from 8am to 8pm, the EZ-Backup team will be moving ADSM2 and ADSM7 to a different physical host. Instances Impacted: (PARTIAL) ADSM2 ADSM7. Part of the EZ-Backup Service will be down.
more details

Unplanned Outage: Unplanned Outage: Power Outage in Hasbrouck Apts. and Moakley Golf Center

Start:
2023-06-27 07:00:00
Status:
Closed
Brief Description:
Power-dependent services such as networking are unavailable at Hasbrouck Apartments and Moakley Golf Center due to a power outage. NYSEG is investigating the issue.
Current Status:
All services have been restored in affected areas.
more details

Scheduled Service Change: CU Print - Papercut Application and Print server Update

Start:
2023-06-27 12:00:00
Status:
Closed
Brief Description:
CU Print will be briefly unavailable Tuesday, June 27, 2023, for a security update. The update process will begin at 8AM and CU Print will be down momentarily while the update is installed. Please email cuprint@cornell.edu with any questions or concerns.
more details

Scheduled Service Change: Box Landing Page Changes

Start:
2023-06-26 11:00:00
Status:
Closed
Brief Description:
There will be a change to the login page for Cornell Box on Monday, June 26, 2023. The updated login page will more clearly delineate the options to sign in between Cornell Ithaca/NYC Tech, Weill Cornell Medicine, and individuals without a Cornell ID.
more details

Scheduled Service Change: Upgrade Firmware On All Managed Firewall Appliances

Start:
2023-06-25 09:00:00
Status:
Closed
Brief Description:
On Sunday, June 25, 2023 between 5am and 11am, CIT Network Engineering will upgrade the Managed Firewall infrastructure. All devices will be upgraded and rebooted once resulting in a service outage of 10 minutes each.
more details

Scheduled Service Change: Routine Wi-Fi System Firmware Patching

Start:
2023-06-25 09:00:00
Status:
Closed
Brief Description:
On Sunday, June 25, 2023, between 5am and 8am, CIT Network Engineering will upgrade code on wireless controllers and access points. During the maintenance window there will be a brief outage for all Wi-Fi networks (eduroam, RedRover, and Cornell-Visitor).
more details

Scheduled Service Change: Upgrade Managed Firewall Fortimanager to version 7.0.8

Start:
2023-06-23 09:00:00
Status:
Closed
Brief Description:
We will upgrade the managed firewall console "fortimanager.security.cornell.edu" to version 7.0.8, administrators and users of the service should not make changes during the maintenance. This will cause one outage of the console due to a reboot.
more details

Scheduled Service Change: Pinnacle: Oracle Database Update

Start:
2023-06-22 21:00:00
Status:
Closed
Brief Description:
The Pinnacle Production Database will be unavailable between 5pm and 6:30pm on June 22, 2023. Please log off Pinnacle during that time frame until further notice.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2023-06-22 09:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable Thursday, June 22, 2023 approx. 5-7am.
more details

Unplanned Outage: Incoming Telephone Calls to the Avaya PBX are Dropping

Start:
2023-06-20 20:09:00
Status:
Closed
Brief Description:
Incoming calls to phones on the Avaya PBX are dropping. AT&T has been notified and is looking into the issue. It's possible to call out on the AT&T trunks without any issue. This problem only affects incoming calls. RingCentral phones are not affected.
Current Status:
The issue appears to be resolved. AT&T is indicating the situation appears clear from their perspective, no new reports of issues have come in, and testing is resulting in successful calls. CIT staff are continuing to monitor.
more details

Scheduled Service Change: EZ-Backup Planned Maintenance: ADSM2 and ADSM7

Start:
2023-06-20 12:00:00
Status:
Closed
Brief Description:
On June 20, 2023, from 8am to approximately 4pm, the EZ-Backup team will be taking servers down to evaluate impact on resource utilization for Instances: (PARTIAL) ADSM2 ADSM7
more details

Scheduled Service Change: KFS patch release

Start:
2023-06-18 10:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release Sunday, June 18, 2023 from 6am to 12pm noon EST.
more details
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