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IT Status Alerts

All Closed Alerts

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6232 results found, displaying results 261 - 281.

Scheduled Service Change: PeopleSoft: Apply Oracle Patch 11/6/2020 10pm-3am

Start:
2020-11-06 22:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, Student Employment (PSES) will be unavailable on Friday Nov 6, 2020, 10 pm-3am
more details

Performance Issue: Zoom Meetings Scheduled in v5.3.2 Creating Blank Outlook Entries

Start:
2020-10-20 19:09:00
Status:
Closed
Brief Description:
Some Mac users are reporting that, after upgrading to the Zoom 5.3.2 desktop client, when they schedule new meetings with client’s Schedule button, the Outlook Calendar entry created is blank.
Current Status:
The issue appears to be limited to a very small number of users. If any users encounter the issue going forward, they should contact the IT Service Desk, itservicedesk@cornell.edu.
more details

Performance Issue: Microsoft Teams Video and Windows Defender

Start:
2020-09-30 17:05:00
Status:
Closed
Brief Description:
Individuals trying to launch a Microsoft Teams video meeting may get an error message from Windows Defender, "Windows Defender has blocked some features of this app." Users who don't have admin privileges should select Cancel then reinitiate the call.
Current Status:
This issue continues to be investigated by CIT staff. The workarounds have been published as a troubleshooting tip on the IT@Cornell Teams website: https://it.cornell.edu/teams/windows-defender-error-teams-video-meeting
more details

Performance Issue: Cornell Chatter app for Android - External links not functioning

Start:
2020-10-21 16:42:00
Status:
Closed
Brief Description:
Cornell Chatter app for Android users are reporting that external links are not clickable.
Current Status:
The vendor released a new version of the Cornell Chatter app for Android on November 4, 2020, that has resolved the issue.
more details

Performance Issue: Qualtrics Email Time Inconsistencies

Start:
2020-11-05 09:28:00
Status:
Closed
Brief Description:
There have been reports of issues with time settings when using the Qualtrics Mailer. These include mailings set to "Send Now" being scheduled for an hour later.
Current Status:
Qualtrics has reported this issue is resolved. Testing indicates that "Send Now" emails are now going out immediately instead of being scheduled for an hour later.
more details

Scheduled Service Change: PeopleSoft Weekly Migration of Online and Batch Objects 11/05/2020

Start:
2020-11-05 05:00:00
Status:
Closed
Brief Description:
On Thursday, November 5, 2020, from approximately 5:00am to 7:00am, the PeopleSoft application will be unavailable due to the migration of online and batch objects to PeopleSoft Production.
more details

Scheduled Service Change: KFS Patch Release 11/01/2020

Start:
2020-11-01 06:00:00
Status:
Closed
Brief Description:
On Sunday, November 1, 2020, between 6:00am and 12:00pm EST, KFS, Cynergy, e-SHOP, and Cynergy Applications will be unavailable due to a patch release.
more details

Scheduled Service Change: Enable New Box User Interface 11/01/2020

Start:
2020-11-01 08:15:00
Status:
Closed
Brief Description:
A new Box user experience is coming on Sunday, November 1, 2020. The new Box user interface has greatly increased web accessibility over previous versions and contains new improved features.
more details

Scheduled Service Change: Adobe Sign: Set New Home and Manage Pages Default 11/01/2020

Start:
2020-11-01 08:00:00
Status:
Closed
Brief Description:
On Sunday, November 1, 2020, the new experience for the Adobe Sign Home and Manage pages will become the default setting. Users may choose to use the older pages until Adobe retires them, which is currently scheduled for June 2021.
more details

Performance Issue: Qualtrics New Account Creation

Start:
2020-10-29 09:18:00
Status:
Closed
Brief Description:
Members of the Cornell community attempting to create a Qualtrics account by signing in for the first time through surveys.cornell.edu are getting a message, "we were unable to process your username or your username doesn't exist in our system."
Current Status:
Qualtrics staff report that they temporarily suspended account autoprovisioning due to suspicious activity on a single account. Account creation should occur automatically again.
more details

Unplanned Outage: PeopleSoft Production Services

Start:
2020-10-28 22:48:00
Status:
Closed
Brief Description:
There is an outage of PeopleSoft Production services. IBM Technicians are working on the issue to restore service as soon as possible. The issue is affecting multiple IBM customers. It is not specific to Cornell.
Current Status:
IBM has resolved the issues and the system is available. IT staff will continue to monitor activity.
more details

Unplanned Outage: CUBlogs Service Outage

Start:
2020-10-26 16:20:00
Status:
Closed
Brief Description:
The service is currently experiencing unplanned outages, which began at approx 6:20PM. The service has been up and down for the last 40 minutes, and we are actively working CampusPress to resolve the problem.
Current Status:
CampusPress has resolved the service disruption and CUBlogs is functioning properly as of 11:30PM, 10/28/20. Thank you all for your patience. CUBlog Service
more details

Scheduled Service Change: PeopleSoft Weekly Migration of Online and Batch Objects 10/29/2020

Start:
2020-10-29 05:00:00
Status:
Closed
Brief Description:
On Thursday, October 29, 2020, from approximately 5:00am to 7:00am, the PeopleSoft application will be unavailable due to the migration of online and batch objects to PeopleSoft Production.
more details

Scheduled Service Change: PeopleSoft: IBM Maintenance to IDC Shared Network Firewall

Start:
2020-10-25 00:01:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, Employee Essentials, epay, Contributor Relations, Student Admissions, Financial Aid, Student Records, Student Financials, Student Employment unavailable Sun., Oct. 25 from 12:01 AM to 8:00 AM.
more details

Scheduled Service Change: OBIEE Upgrade to Oracle Analytics Server 10/23/2020

Start:
2020-10-23 07:00:00
Status:
Closed
Brief Description:
The Oracle Business Intelligence Enterprise Edition (OBIEE) will upgrade to/be replaced with Oracle Analytics Server (OAS) on Friday, October 23, 2020, at 7am. The new URL will be https://oasprod.db.cornell.edu/analytics.
more details

Scheduled Service Change: PeopleSoft Weekly Migration of Online and Batch Objects 10/22/2020

Start:
2020-10-22 05:00:00
Status:
Closed
Brief Description:
On Thursday, October 22, 2020, from approximately 5:00am to 7:00am, the PeopleSoft application will be unavailable due to the migration of online and batch objects to PeopleSoft Production.
more details

Performance Issue: Box Performance Issues and Login Errors

Start:
2020-10-19 10:34:00
Status:
Closed
Brief Description:
Users are encountering errors and slow response times with Box. The vendor is investigating the cause.
Current Status:
The issue has been resolved by the vendor.
more details

Scheduled Service Change: Perceptive Content Upgrade

Start:
2020-10-16 17:00:00
Status:
Closed
Brief Description:
Perceptive Content will be unavailable while the system is upgraded starting on Friday, October 16, 2020, at 5:00pm, with service returning on Monday, October 19, 2020, at 9:00am.
more details

Scheduled Service Change: PeopleSoft Production Windows and Linux Patching and Health Check

Start:
2020-10-17 22:00:00
Status:
Closed
Brief Description:
The PeopleSoft application will be unavailable from Saturday, October 17, 2020, at approximately 10:00pm to Sunday, October 18, 2020, at 8:00am due to regularly scheduled server maintenance in PeopleSoft Production (PSPROD).
more details

Scheduled Service Change: PeopleSoft Weekly Migration of Online and Batch Objects 10/15/2020

Start:
2020-10-15 05:00:00
Status:
Closed
Brief Description:
On Thursday, October 15, 2020, from approximately 5:00am to 7:00am, the PeopleSoft application will be unavailable due to the migration of online and batch objects to PeopleSoft Production.
more details
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