Unplanned Outage: Unplanned Multiple Building Internet Outage
Last Updated:
2024-07-15 11:19:05
Event:
2024-07-15 10:31:00
Status:
Closed
Brief Description:
RESOLVED: Campus internet service is fully restored after CIT technicians replaced failed hardware that resulted in wired and wifi network outages in multiple buildings across campus.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
Campus internet service is fully restored
Services Affected:
Network
Subsites Affected:
Wired Network
Full Description:
RESOLVED: Campus internet service is fully restored after CIT technicians replaced failed hardware that resulted in wired and wifi network outages in multiple buildings. The router in the Goldwin Smith had a hardware failure. Network connectivity - wired and wifi - in multiple campus buildings is affected until technicians replace the failed hardware. Buildings affected:
- 2001 Morrill Hall
- 2002 White Hall
- 2003 McGraw Hall
- 2004 Sibley Hall
- 2005 Sage Chapel
- 2007 Tjaden Hall
- 2008 Lincoln Hall
- 2010 Uris Lib
- 2011 Stimson Hall
- 2015 Foundry
- 2017 Rand Hall
- 2026 Day Hall
- 2047 Olin Lib
- 2086 Johnson Art
- 3802 Milstein Hall
- 5310 Hydro Electric Plant
- 2013A GoldWin-Klarman Hall
- 2047a Kroch Lib
CIT TDX ID:
1462351
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
RESOLVED: Campus internet service is fully restored after CIT technicians replaced failed hardware that resulted in wired and wifi network outages in multiple buildings. The router in the Goldwin Smith had a hardware failure. Network connectivity - wired and wifi - in multiple campus buildings is affected until technicians replace the failed hardware. Buildings affected:
|
Campus internet service is fully restored |
2024-07-15 | 11:19:05 |
RESOLVED: Campus internet service is fully restored after CIT technicians replaced failed hardware that resulted in wired and wifi network outages in multiple buildings. The router in the Goldwin Smith had a hardware failure. Network connectivity - wired and wifi - in multiple campus buildings is affected until technicians replace the failed hardware. Buildings affected:
|
CIT is working to replace failed hardware and restore service |
2024-07-15 | 11:13:35 |
The router in the Goldwin Smith has had a hardware failure. Network connectivity in multiple campus buildings is affected. Technicians are en route to replace the failed hardware. Buildings affected:
|
CIT is working to replace failed hardware and restore service |
2024-07-15 | 10:36:40 |