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IT Status Alerts

All Closed Alerts

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5871 results found, displaying results 221 - 241.

Performance Issue: Box Performance Issues

Start:
2019-11-04 11:47:00
Status:
Closed
Brief Description:
The IT Service Desk has received a number of reports from users indicating issues with Box, including problems uploading files and viewing .pdf files.
Current Status:
The vendor resolved this issue.
more details

Performance Issue: Wired and Wi-Fi data network outage in Lowrise6

Start:
2019-11-04 11:14:00
Status:
Closed
Brief Description:
The Lowrise6 switches (lowrise6-1-4100, lowrise6-2-4100, lowrise6-1-2540) are currently down. As a result, wired and Wi-Fi data network service is unavailable at Lowrise6.
Current Status:
These switches are now back up and connectivity has been restored at Low Rise 6.
more details

Unplanned Outage: CU Blogs Service Not Responding

Start:
2019-11-04 09:20:00
Status:
Closed
Brief Description:
All blogs.cornell.edu websites are currently not loading.
Current Status:
The Cornell Blogs Service sites are working at this time. IT Staff are working with the CampusPress to determine the cause of the outage.
more details

Scheduled Service Change: KFS Patch Release - 11/03/2019

Start:
2019-11-03 06:00:00
Status:
Closed
Brief Description:
KFS Patch release scheduled for Sunday, November 3, 2019, between 6:00am-12:00pm.
more details

Scheduled Service Change: PeopleSoft: IBM Maintenance to IDC Shared Network Firewall Infrastructure

Start:
2019-11-03 02:00:00
Status:
Closed
Brief Description:
PeopleSoft: IBM Maintenance to IDC Shared Network Firewall Infrastructure Devices - 11/03/2019
more details

Performance Issue: Remedy undeliverable email issue

Start:
2019-10-31 14:41:00
Status:
Closed
Brief Description:
Emails to Remedy addresses are bouncing saying the mailbox is full and can't accept messages. The emails do end up creating and updating Remedy incidents despite the bounce. The Remedy Team is aware of the issue and currently working with the vendor.
Current Status:
Resolved
more details

Scheduled Service Change: PeopleSoft Weekly Migration of Online and Batch Objects on 10/31/2019

Start:
2019-10-31 05:00:00
Status:
Closed
Brief Description:
On Thursday, October 31, 2019, from approximately 5:00am to 7:00am, the PeopleSoft application will be unavailable due to migration of online and batch objects to PeopleSoft Production.
more details

Scheduled Service Change: PeopleSoft - Off-Cycle Migration for Financial Aid IDOC 10/28/2019

Start:
2019-10-28 05:00:00
Status:
Closed
Brief Description:
PeopleSoft - Off-Cycle Migration for Financial Aid IDOC process, needed for compliance 10/28/2019
more details

Unplanned Outage: PeopleSoft Unavailable, Some Other Services' Performance Affected

Start:
2019-10-27 09:54:00
Status:
Closed
Brief Description:
PeopleSoft is currently unavailable. The issue is also affecting Student Essentials content that requires login, as well as other services with a similar PeopleSoft integration. IBM staff are actively working on the issue.
Current Status:
IBM has resolved the issue for Cornell. IBM and Cornell staff are continuing to monitor the service.
more details

Scheduled Service Change: Main E-list Server (Y1) OS Patching on 10/27/2019

Start:
2019-10-27 11:45:00
Status:
Closed
Brief Description:
On Sunday, October 27, 2019, from 11:45am-12:45pm, the main e-list server (Y1) will be unavailable during OS patching.
more details

Scheduled Service Change: Bulkmail E-list Server (B1) OS Patching on 10/27/2019

Start:
2019-10-27 11:45:00
Status:
Closed
Brief Description:
On Sunday, October 27, 2019, from 11:45am-12:45pm, the Bulkmail e-list server (B1) will be unavailable during OS patching.
more details

Scheduled Service Change: KFS, Cynergy, Cynergy Apps, and Legacy Travel Unavailable 6am-12pm 10/27/19

Start:
2019-10-27 06:00:00
Status:
Closed
Brief Description:
On Sunday, October 27, 2019, from 6:00am-noon, KFS, Cynergy, Cynergy Applications, and Legacy Travel Reimbursement will be unavailable to users while a new integration system is implemented for Cornell's Research Administration Support System (RASS).
more details

Scheduled Service Change: PeopleSoft: IBM Maintenance to IDC Shared Network Firewall Devices

Start:
2019-10-27 02:00:00
Status:
Closed
Brief Description:
On Sunday, October 27, 2019, between 2:00am and 8:00am ET, IBM will perform scheduled maintenance on the IDC Shared Network Firewall Infrastructure Devices.
more details

Scheduled Service Change: PeopleSoft Weekly Migration of Online and Batch Objects on 10/24/2019

Start:
2019-10-24 05:00:00
Status:
Closed
Brief Description:
On Thursday, October 24, 2019, from approximately 5:00am to 7:00am, the PeopleSoft application will be unavailable due to migration of online and batch objects to PeopleSoft Production.
more details

Scheduled Service Change: PeopleSoft Weekly Migration of Online and Batch Objects on 10/24/2019

Start:
2019-10-24 05:00:00
Status:
Closed
Brief Description:
On Thursday, October 24, 2019, from approximately 5:00am to 7:00am, the PeopleSoft application will be unavailable due to migration of online and batch objects to PeopleSoft Production.
more details

Scheduled Service Change: Pinnacle Planned Maintenance on 10/23/2019

Start:
2019-10-23 20:00:00
Status:
Closed
Brief Description:
On Wednesday, October 23, 2019, between 8:00pm and 10:00pm, the Pinnacle web server and database server will have OS patches applied by the Systems team.
more details

Unplanned Outage: Remedy Not Responding

Start:
2019-10-23 11:01:00
Status:
Closed
Brief Description:
Remedy is not responding.
Current Status:
The vendor validated that all systems are back up and running without latency.
more details

Scheduled Service Change: Security shutdown/startup alternate e-list server (Y2)

Start:
2019-10-23 03:45:00
Status:
Closed
Brief Description:
The alternate e-list server (Y2) will be powered off/powered back on to activate security patches
more details

Scheduled Service Change: Jira Linux OS Maintenance on 10/22/2019

Start:
2019-10-22 04:00:00
Status:
Closed
Brief Description:
On Tuesday, October 22, 2019, from 4:00am to 8:00am, the Jira application will be unavailable while the server's operating system is rebooted.
more details

Scheduled Service Change: Net-Print PaperCut Linux OS Update on 10/22/2019

Start:
2019-10-22 04:00:00
Status:
Closed
Brief Description:
On Tuesday, October 22, 2019, from 4:00am to 8:00am, the Net-Print application and database will be unavailable while the server's operating system is updated.
more details
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