Unplanned Outage: Longview production server is unavailable
Last Updated:
2024-09-13 08:39:37
Event:
2024-09-12 01:23:00
Status:
Closed
Brief Description:
The Longview budget management production server is unavailable. CIT is working with the vendor to restore service, but it may take several hours.
User Impact:
Longview will not be available until service is restored.
Workaround:
There is no workaround for this issue
Current Status:
Resolved: CIT has redeployed the CornellPrd Longview environment, reloaded its data, and performed a recalculation. The system is available for use.
Services Affected:
Budget Management Service
Subsites Affected:
Longview
Full Description:
Resolved: CIT has redeployed the CornellPrd Longview environment, reloaded its data, and performed a recalculation. The system is available for use.
The Longview budget management production server is unavailable. CIT is working with the vendor to restore service, but it may take several hours.
The Longview budget management production server is unavailable. CIT is working with the vendor to restore service, but it may take several hours.
CIT TDX ID:
1536346
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
Resolved: CIT has redeployed the CornellPrd Longview environment, reloaded its data, and performed a recalculation. The system is available for use. The Longview budget management production server is unavailable. CIT is working with the vendor to restore service, but it may take several hours. |
Resolved: CIT has redeployed the CornellPrd Longview environment, reloaded its data, and performed a recalculation. The system is available for use. |
2024-09-13 | 08:39:37 |
The Longview budget management production server is unavailable. CIT is working with the vendor to restore service, but it may take several hours. |
CIT is working with the vendor to restore service, but it may take several hours. |
2024-09-12 | 07:44:56 |