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IT Status Alerts

All Closed Alerts

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5183 results found, displaying results 21 - 41.

Scheduled Service Change: PeopleSoft: Bi-weekly migration of online and batch objects 8/30/2018

Start:
2018-08-30 05:00:00
Status:
Closed
Brief Description:
PeopleSoft: Bi-weekly migration of online and batch objects. 8/30/2018
more details

Security Alert: TEST - Security alerts functionality

Start:
2018-08-30 06:51:00
Status:
Closed
Brief Description:
Testing the Security alerts functionality
Current Status:
Test concluded
more details

COECIS Alert: TEST - Alerts app functionality

Start:
2018-08-30 00:00:00
Status:
Closed
Brief Description:
Testing the alerts app functionality
more details

Unplanned Outage: TEST - Quick alert

Start:
2018-08-30 06:26:00
Status:
Closed
Brief Description:
Testing the quick alert functionality
Current Status:
Test is done, closing alert
more details

Performance Issue: TEST - Alerts app functionality

Start:
2018-08-30 06:17:00
Status:
Closed
Brief Description:
Continuing to test the alerts app
Current Status:
Test underway
more details

Scheduled Service Change: PeopleSoft: Application of Oracle patches

Start:
2018-08-30 01:00:00
Status:
Closed
Brief Description:
PeopleSoft: Application of Oracle patches to the Production PeopleSoft environment on Thursday August 30, 2018 from 1 - 5 am.
more details

Unplanned Outage: KFS experiencing partial service degradation

Start:
2018-08-29 08:34:00
Status:
Closed
Brief Description:
We are currently experiencing issues with KFS with some users reporting they cannot connect. Technical support is investigating and working on a resolution.
Current Status:
CIT is investigating
more details

Performance Issue: Access to Bomgar Jump Clients Not Working

Start:
2018-08-14 15:09:00
Status:
Closed
Brief Description:
Bomgar representatives are unable to use the Bomgar Console to connect to passive Bomgar Jump Clients.
Current Status:
A network blip caused the Bomgar appliances to begin sending requests for sessions to passive Bomgar Jump Clients from their management IPs which resulted in many local and appliance firewalls blocking the traffic from an unexpected IP address.  The Bomgar Appliances were restarted after consultation with Bomgar support which resolve the issue and now all traffic is coming from the predicted 128.84.12.57 (assist.it.cornell.edu) IP address.
more details

Scheduled Service Change: KFS Patch release on Sunday 8/26

Start:
2018-08-26 06:00:00
Status:
Closed
Brief Description:
* Change Description: KFS patch release on Sunday August 26th
more details

Scheduled Service Change: Remedy Server Monthly OS Patching August 26th, 2018

Start:
2018-08-26 01:00:00
Status:
Closed
Brief Description:
The Remedy on Demand team will be performing Operating System maintenance on Remedy production servers. During this activity there will be multiple service disruptions of 15-20 minutes with the window.
more details

Performance Issue: Remedy Post Migration Issues

Start:
2018-08-06 15:31:00
Status:
Closed
Brief Description:
Remedy is experiencing a number of issues following the most recent migration.
Current Status:
The update that the vendor applied yesterday appears have resolved these issues. If any Remedy users do experience problems with a ticket's work details not updating, please contact Remedy support at remedy-admin@cornell.edu.
more details

Scheduled Service Change: Pinnacle - Monthly Windows Patching August 2018

Start:
2018-08-22 03:00:00
Status:
Closed
Brief Description:
The Pinnacle Production Report Server sf-pinn-002 will have the Monthly Windows Patches applied by the S&O automated patching.
more details

Scheduled Service Change: Net-Print PaperCut: planned outage MS OS Monthly updates

Start:
2018-08-21 05:00:00
Status:
Closed
Brief Description:
Net-Print PaperCut: planned outage MS OS Monthly updates
more details

Performance Issue: Cornell Two-Step Login (Duo) Authentication Problems

Start:
2018-08-20 11:17:00
Status:
Closed
Brief Description:
The Cornell Two-Step Login (Duo) authentication service is currently unavailable or processing slowly.
Current Status:
The vendor has completed service changes that have resulted in authentications completing normally. Duo and Cornell staff are continuing to monitor the issue.
more details

Performance Issue: Net-Print Slowness

Start:
2018-08-20 09:46:00
Status:
Closed
Brief Description:
Users are reporting slowness with the Net-Print service.
Current Status:
The Net-Print admins have restarted the Net-Print server and this issues has been resolved.
more details

Scheduled Service Change: Digication ePortfolio: Implement Shibboleth Single Sign-on, Auto-provision

Start:
2018-08-20 05:00:00
Status:
Closed
Brief Description:
Implement Single Sign-on for Digication ePortfolios using shibboleth and Cornell NetIds. Also, enable auto-provisioning for new user accounts on initial login if an account does not already exist.
more details

Unplanned Outage: Some NYC Network Connections Down

Start:
2018-08-17 15:45:00
Status:
Closed
Brief Description:
The network connections to Ruffian Equine Clinic, ILR NYC, and EZ-Backup Remote are currently down. Wireless service has been restored only to NYC Tech Campus, with limited bandwidth, but there is still no wired connectivity there.
Current Status:
Network service has been restored to all affected locations.
more details

Performance Issue: Automatic Captioning for Video On Demand

Start:
2018-08-08 12:24:00
Status:
Closed
Brief Description:
Automatic machine captions for some new media uploaded to Cornell's Video On Demand service are not being processed for captioning. The captioning vendor is working to fix the issue.
Current Status:
Captioning is continuing to work normally. Testing indicates that videos uploaded since the issue started have been captioned.
more details

Scheduled Service Change: PeopleSoft: Bi-weekly migration of online and batch objects, 8/16/2018

Start:
2018-08-16 05:00:00
Status:
Closed
Brief Description:
PeopleSoft bi-weekly migration of online and batch objects, 8/16/2018.
more details

Performance Issue: Endpoint Management Tools Service Jamf Pro

Start:
2018-08-14 13:19:00
Status:
Closed
Brief Description:
The Endpoint Management Tools Service Jamf Pro component is experiencing intermittent connectivity issues after an upgrade this past weekend, 8/11 – 8/12.
Current Status:
On campus connectivity is working. There is a workaround for VPN connectivity.
more details
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