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IT Status Alerts

All Closed Alerts

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7166 results found, displaying results 21 - 41.

Performance Issue: Confluence available after experiencing intermittent service interruption

Start:
2024-11-01 15:46:00
Status:
Closed
Brief Description:
Resolved: Confluence Prod was experiencing slow service and intermittent interruptions since 3:13pm, November 1, 2024.
Current Status:
Confluence Prod should be operating without issue at this time. 
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2024-10-31 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable Thursday, Oct. 31, between approx. 5-7am.
more details

Scheduled Service Change: Migrate McFaddin Node Router

Start:
2024-10-30 02:00:00
Status:
Closed
Brief Description:
On October 30, 2024, between approximately 2am and 7am, CIT Network Engineering will be migrating buildings on the McFaddin node router to new hardware. Buildings connected to the McFaddin node will experience sporadic interrupted network access.
more details

Scheduled Service Change: Deleting Attributes With Empty Strings For Values In Enterprise Directory

Start:
2024-10-25 18:00:00
Status:
Closed
Brief Description:
Identity Management has not supported having empty strings for values in Enterprise Directory attributes for some time now. In preparation for migrating to a new product, existing attributes with empty strings for values are being deleted.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2024-10-24 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Thurs., Oct. 24 between approx. 5-7am.
more details

Performance Issue: TeamDynamix Ticket Processing Delays

Start:
2024-10-23 15:46:00
Status:
Closed
Brief Description:
An issue with the TeamDynamix email monitor resulted in delays to ticket replies. IT staff have resolved the issue and the backlog of delayed tickets has been delivered.
Current Status:
IT staff have resolved the issue and the backlog of delayed tickets has been delivered.
more details

Performance Issue: Resolved: Two-Step Login (Duo) Issue Affected Some Users Overnight

Start:
2024-10-23 06:44:00
Status:
Closed
Brief Description:
About 120 Cornell users were unable to complete Cornell Two-Step Login (Duo) during the overnight from Tuesday, October 22, 2024 to 5am on Wednesday. Cornell IT staff believe the problem is now resolved.
Current Status:
Cornell IT staff believe the problem is now resolved and all affected individuals should be able to authenticate successfully again.
more details

Performance Issue: TeamDynamix application and reports showing unwanted messages

Start:
2024-10-22 09:53:00
Status:
Closed
Brief Description:
The message "This is a marker file generated by the precompilation tool, and should not be deleted!" has appeared on TeamDynamix application desktops and report modules.
Current Status:
The vendor has resolved the issue.
more details

Performance Issue: TeamDyTeamDynamix Elevated Error Ratenamix

Start:
2024-10-21 09:12:00
Status:
Closed
Brief Description:
Cornell's TeamDynamix team and the vendor have noticed errors and are investigating. The issue may have affected the execution of some ticket workflows that make calls to the TeamDynamix API.
Current Status:
The vendor has resolved the issue.
more details

Scheduled Service Change: KFS patch release

Start:
2024-10-20 06:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release this Sunday from 6am to 12pm noon EST.
more details

Scheduled Service Change: PeopleSoft: Windows and Linux OS Patching

Start:
2024-10-20 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, Student Employment (PSES) will be unavailable Sun., October 20, 2024, 5am to approx. 10am.
more details

Scheduled Service Change: TeamDynamix 11.10 Release

Start:
2024-10-19 00:00:00
Status:
Closed
Brief Description:
TeamDynamix will be updating the platform to version 11.10 on Saturday, October 19, 2024. The release will include a number of enhancements to the service management process, administrative features, the client portal experience, and to reporting.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2024-10-17 04:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Thurs., Oct. 17, 2024, approx. 4-7am.
more details

Scheduled Service Change: Cut DMZ Routers into Network

Start:
2024-10-15 04:00:00
Status:
Closed
Brief Description:
Network Engineering will perform work on the core network on Tuesday, October 15, 2024, between 4am and 7am. During this time, there will be brief network connectivity interruptions.
more details

Security Alert: Urgent Microsoft Windows Patches

Start:
2024-10-09 13:25:00
Status:
Closed
Brief Description:
Zero-day vulnerabilities in the Microsoft Windows operating system under active exploitation may allow privilege escalation and code execution. Patch now.
more details

Performance Issue: Microsoft Outlook or 365 Issues Reported

Start:
2024-10-10 13:25:00
Status:
Closed
Brief Description:
RESOLVED: Microsoft has resolved the earlier performance issues that impacted some individuals. Restarting a session should address any lingering Outlook behaviors like stalling and crashing.
Current Status:
Outlook is performing as expected. 
more details

Unplanned Outage: Unexpected Google Account Suspensions

Start:
2024-10-04 14:53:00
Status:
Closed
Brief Description:
RESOLVED: The vendor successfully addressed the issue that had suspended over 200 Google accounts at Cornell. The suspended accounts have been reinstated.
Current Status:
RESOLVED: The vendor successfully addressed the issue that had suspended over 200 Google accounts at Cornell.
more details

Scheduled Service Change: Migrate Uris node router - L2

Start:
2024-10-10 04:00:00
Status:
Closed
Brief Description:
On Thursday, Octuber 10th, 2024, between approximately 4am and 7am, CIT Network Engineering will be performing work on the Uris node router to migrate to new hardware.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2024-10-10 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Thurs., Oct 10, between approx. 5-7am.
more details

Performance Issue: OneDrive for Business missing filenames and icons in Safari 18.1

Start:
2024-10-01 14:08:00
Status:
Closed
Brief Description:
When using OneDrive for Business in Safari browser v18.1 on iOS and macOS devices, users may not see filenames or icons. Microsoft is working with partner organizations to resolve the issue.
Current Status:
Update from Microsoft 10/9/24 11:51 am - "We've worked with our partner organization who have developed an update to Safari for iOS, iPad OS, and macOS which is currently being released. Users will see relief as the update progresses."

Affected users are advised to be sure and update to the latest available version of Safari.
more details
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