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IT Status Alerts

All Closed Alerts

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6544 results found, displaying results 21 - 41.

Unplanned Outage: PeopleSoft Production Outage:Student Center and Faculty Center Unavailable

Start:
2022-09-06 01:31:00
Status:
Closed
Brief Description:
There are log in issues for PeopleSoft Production which are causing Student Center and Faculty Center to be unavailable. Users are receiving a message stating "Your User ID and/or Password are invalid."
Current Status:
The issue is resolved. Users need to clear the browser cache before trying to log back in to PeopleSoft, Student Center, or Faculty Center.
more details

Security Alert: Urgent Zoom Patch

Start:
2022-08-15 15:18:00
Status:
Closed
Brief Description:
A high vulnerability in Zoom Meeting App for macOS may allow malicious actors, if successful, to gain root privileges. Patch now.
more details

Unplanned Outage: Cornell NetID Self Service Apps Unavailable

Start:
2022-09-01 09:24:00
Status:
Closed
Brief Description:
The NetID self-service applications at https://netid.cornell.edu were unavailable from 9:24am to 9:50am due to a vendor (VM) outage. Service has been restored. IT staff will continue to monitor the service.
Current Status:
The issue is resolved.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration - 9/1/2022

Start:
2022-09-01 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) unavailable Thursday, September 1, 2022, 5-7am.
more details

Performance Issue: Some Google users quotas are incorrect

Start:
2022-08-31 08:19:00
Status:
Closed
Brief Description:
Some Google Users had the default quota applied last night (15GB for faculty, staff, and students, 5GB for alumni). The process to correct the quotas is running now and should be complete by noon.
Current Status:
All users who were affected by this morning's incident have had their quotas reset. Sometimes the quota displayed to the user doesn't update immediately. Uploading a small file should cause Google to re-display the correct quota.
more details

Performance Issue: Resolved: Some Alumni Office 365 Accounts Disabled

Start:
2022-08-29 14:00:00
Status:
Closed
Brief Description:
Due to a data issue in our provisioning services, some alumni who have Office 365 Exchange Accounts had these accounts disabled. This issue has been corrected.
Current Status:
This issue has been resolved.
more details

Performance Issue: TeamDynamix is not sending ticketing notifications

Start:
2022-08-29 09:13:00
Status:
Closed
Brief Description:
TeamDynamix is not sending ticketing notifications.
Current Status:
Resolved
more details

Scheduled Service Change: KFS 08/28/2022 patch release

Start:
2022-08-28 06:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release this Sunday, August 28, 2022, from 6am to 12pm ET.
more details

Performance Issue: Possible Qualtrics API Disruptions from Data Center Changes

Start:
2022-08-22 10:01:00
Status:
Closed
Brief Description:
There has been a report of a disruption to Qualtrics API use due to previously announced Qualtrics data center changes. If you use the Qualtrics API, it's suggested to check your connections to ensure your processes are working properly.
Current Status:
No additional reports of issues relating to Qualtrics data center consolidation or IP address change following their early morning scheduled maintenance.
more details

Scheduled Service Change: Vendor Change: Qualtrics Data Center IP Space

Start:
2022-08-26 01:00:00
Status:
Closed
Brief Description:
On August 26, 2022, Qualtrics data centers used by Cornell's Qualtrics service will consolidate. There will be a one-hour service outage during a two-hour window from 1am to 3am EDT. A new data center will be making use of new IP address ranges.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration - No Outage

Start:
2022-08-25 05:00:00
Status:
Closed
Brief Description:
Scheduled maintenance for PeopleSoft services will take place during the maintenance window on Thursday, August 25, 2022, from 05:00am - 07:00am. We do not expect this maintenance activity to require an outage.
more details

Performance Issue: Resolved: TeamDynamix Intermittent System Slowness

Start:
2022-08-22 15:35:00
Status:
Closed
Brief Description:
Resolved: TeamDynamix is intermittently delivering slow system performance. The vendor is upscaling its infrastructure to address the issue.
Current Status:
The issue is resolved.
more details

Scheduled Service Change: Panopto lecture capture - database maintenance

Start:
2022-08-23 01:00:00
Status:
Closed
Brief Description:
On Tuesday, August 23, 2022, from 1:00am - 1:05am (EST), the Panopto cloud site will be taken offline for database maintenance.
more details

Unplanned Outage: Resolved: Confluence is unavailable

Start:
2022-08-22 08:35:00
Status:
Closed
Brief Description:
Resolved: Confluence is unavailable. When logging into the application it reports this error message, "This site is currently undergoing maintenance. We apologize for the inconvenience."
Current Status:
Confluence is responding. CIT is continuing to monitor the service.
more details

Scheduled Service Change: Oracle Analytics Server (formerly OBIEE) - Apply quarterly patches

Start:
2022-08-21 06:00:00
Status:
Closed
Brief Description:
The Oracle Analytics Server dashboards at https://oasprod.db.cornell.edu/analytics, will receive the quarterly patches from Oracle on Sunday, 8/21/2022, 6am. There will be a brief 15 min. outage while the server is restarted.
more details

Performance Issue: Resolved: TeamDynamix vendor investigating slow performance

Start:
2022-08-18 15:05:00
Status:
Closed
Brief Description:
TeamDynamix vendor is investigating slow performance. CIT is monitoring.
Current Status:
The vendor reports that the issue is resolved.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration - No Outage

Start:
2022-08-18 05:00:00
Status:
Closed
Brief Description:
Scheduled maintenance for PeopleSoft services will take place during the maintenance window on Thursday, August 18, 2022, from 5:00am-7:00am.
more details

Unplanned Outage: Qualtrics Sign-In Issues

Start:
2022-08-17 13:29:00
Status:
Closed
Brief Description:
Qualtrics is reporting a partial outage of SSO logins in their Canadian region, which contains data centers for Cornell's service. There are reports of the issue preventing login for users of the Johnson instance of Qualtrics, johnson.qualtrics.com.
Current Status:
Qualtrics has reported this issue is resolved and affected individuals at Cornell have confirmed they can now sign in.
more details

Unplanned Outage: Resolved: TeamDynamix unresponsive

Start:
2022-08-15 15:50:00
Status:
Closed
Brief Description:
TeamDynamix is currently unresponsive. CIT has contacted the vendor. The vendor reports that the TeamDynamix application is now responding. CIT and the vendor will continue to monitor.
Current Status:
The vendor reports that the TeamDynamix application is now responding. CIT and the vendor will continue to monitor.
more details

Unplanned Outage: Resolved: Panopto video recording and playback service unavailable

Start:
2022-08-15 06:47:00
Status:
Closed
Brief Description:
Panopto video recording and playback service was unavailable between 6:47 AM ET and 8:43 AM ET. Service has been restored.
Current Status:
Service has been restored.
more details
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