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IT Status Alerts

All Closed Alerts

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7433 results found, displaying results 21 - 41.

Performance Issue: CU Print Performance Issue

Start:
2025-10-16 13:42:00
Status:
Closed
Brief Description:
RESOLVED: CU Print is performing as expected. Previously, CU Print experienced a performance issue due to an outage for the Radio-Frequency Identification (RFID) interface.
Current Status:
CU Print is performing as expected.
more details

Performance Issue: Verizon cellular network outage reported

Start:
2025-10-15 07:00:00
Status:
Closed
Brief Description:
RESOLVED: The vendor reports resolving the issue that resulted in their cellular network customers experiencing an outage on October 25, 2025.
Current Status:
Verizon cellular service restored
more details

Performance Issue: Out-going Emergency Phone Connection Issue

Start:
2025-10-13 14:44:00
Status:
Closed
Brief Description:
RESOLVED: The intermittent issue with some out-going calls to DPS Dispatch from campus emergency phones has been resolved.
Current Status:
service returned to normal activity
more details

Scheduled Service Change: Reboot clara1-ex node router

Start:
2025-10-13 05:00:00
Status:
Closed
Brief Description:
All buildings off the clara node will lose wired and wireless connectivity while the router reboots. See the full description for a complete list of impacted buildings.
more details

Scheduled Service Change: Shibboleth IDP update

Start:
2025-10-12 07:30:00
Status:
Closed
Brief Description:
On Sunday, October 12 at 8am, two updates will be implemented in the Shibboleth Identity Provider: 1. Split Username and Password Entry into separate screens 2. Secure Connect passkey enrollment reminder
more details

Performance Issue: Microsoft Azure portal issue

Start:
2025-10-09 18:55:00
Status:
Closed
Brief Description:
RESOLVED: Microsoft has resolved the previous disruption in its Azure portal.
Current Status:
Access to the Microsoft Azure portal is no longer disrupted.
more details

Performance Issue: Verizon cellular network outage reported

Start:
2025-10-08 15:16:00
Status:
Closed
Brief Description:
RESOLVED: Verizon resolved their cellular network outage overnight.
Current Status:
outage resolved
more details

Scheduled Service Change: KFS patch release 10/05/2025

Start:
2025-10-05 06:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release this Sunday from 6am to 12 noon EST.
more details

Scheduled Service Change: Canvas Learning Management System - impacting maintenance

Start:
2025-10-02 04:00:00
Status:
Closed
Brief Description:
Instructure, the Canvas LMS vendor, will be performing maintenance on New Quizzes and Inst-FS (Files) this coming Thursday, October 2, 2025, beginning at 4:00 am EDT. All other product functions are expected to remain operational.
more details

Performance Issue: Qualtrics Login and Project List Issues

Start:
2025-10-01 14:59:00
Status:
Closed
Brief Description:
There have been reports of slow login and incomplete project lists for Qualtrics, with a message of "We’re having trouble loading projects and programs. Please check your network connection and try again."
Current Status:
Qualtrics has resolved the issue.
more details

Performance Issue: Confluence Prod Unavailable

Start:
2025-09-30 07:42:00
Status:
Closed
Brief Description:
Resolved: Confluence users have been encountering performance issues. IT staff are working with the vendor to address the cause and are monitoring the situation.
Current Status:
The issue is resolved. 
more details

Scheduled Service Change: NetID password policy changes

Start:
2025-09-30 08:00:00
Status:
Closed
Brief Description:
On Tuesday, September 30, CIT will update the password policy to change from passwords to 16-character passphrases. Users don’t need to change their passwords right away, but the new rules will apply the next time they change or reset their passwords.
more details

Scheduled Service Change: Confluence Application (Wiki Service) upgrade

Start:
2025-09-26 19:00:00
Status:
Closed
Brief Description:
On Friday, September 26, from 7-11pm, the Confluence vendor (Contegix/Valiantys) will perform an upgrade to the Confluence Wiki application. Once the upgrade is complete, CIT will verify that the update was successful.
more details

Scheduled Service Change: Deploy configuration profile to managed fleet in support of Secure Connect

Start:
2025-09-26 09:00:00
Status:
Closed
Brief Description:
On Friday, September 26, from 9:00 to 9:15am, CIT will deploy a configuration policy to all managed Windows and macOS devices in the university fleet to ensure the Beyond Identity authenticator continues to work without changes to the user experience.
more details

Scheduled Service Change: Changes to login experience for Microsoft Admin Portals

Start:
2025-09-26 08:30:00
Status:
Closed
Brief Description:
On Friday, September 26, 2025, CIT will implement two new security features to strengthen authentication for Microsoft Admin Portals, including Azure, Entra, Intune, and Microsoft 365.
more details

Scheduled Service Change: Changes to Zoom Trust & Safety Notifications

Start:
2025-09-25 17:00:00
Status:
Closed
Brief Description:
On Thursday, September 25 at 5pm, CIT will begin using new Zoom notification features to alert meeting hosts about at-risk meetings automatically.
more details

Scheduled Service Change: Two-Step Login (Duo) security changes on 9/23/25

Start:
2025-09-23 09:00:00
Status:
Closed
Brief Description:
On Tuesday, September 23, 2025, CIT will require Duo Verified Push for all Duo Mobile app users and will remove the Duo Phone Call and Duo SMS Passcode options due to increased security threats.
more details

Performance Issue: Confluence Prod Unavailable

Start:
2025-09-23 09:51:00
Status:
Closed
Brief Description:
Resolved: Confluence users have been encountering performance issues. IT staff are working with the vendor to address the cause and are monitoring the situation.
Current Status:
The issue is resolved.
more details

Unplanned Outage: Longview CornellPrd unavailable

Start:
2025-09-22 07:14:00
Status:
Closed
Brief Description:
Resolved: The Longview system is currently unavailable due to a database related issue.
Current Status:
The issue is resolved.
more details

Scheduled Service Change: Canvas Learning Management System - impacting maintenance

Start:
2025-09-22 00:01:00
Status:
Closed
Brief Description:
Instructure will conduct a brief emergency maintenance event on Cornell's Canvas instance on September 22nd, 2025, at 12:01AM EST. Canvas may be unavailable for about 15 minutes.
more details
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