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IT Status Alerts

All Closed Alerts

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5959 results found, displaying results 21 - 41.

Performance Issue: Office 365 Authentication

Start:
2020-09-28 19:06:00
Status:
Closed
Brief Description:
Office 365 authentication is currently not working. Cornell and Microsoft staff are investigating. Office 365 services are currently only available for users who have cached credentials. This issue is affecting many Microsoft customers.
Current Status:
Microsoft confirmed the problem has been fixed and closed the issue early this morning.
more details

Scheduled Service Change: Digication ePortfolio impacting maintenance

Start:
2020-09-28 03:00:00
Status:
Closed
Brief Description:
Digication engineers will be performing system maintenance which will impact the file upload process Monday, September 28, 2020, between 3am and 4am ET.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration - 9/24/2020

Start:
2020-09-24 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable Thursday, Sept. 24, 2020, 5:00-7:00am ET.
more details

Performance Issue: Zoom Alternative Hosts Being Removed When Editing a Meeting

Start:
2020-08-07 09:03:00
Status:
Closed
Brief Description:
Users are reporting an issue with Zoom removing all alternative hosts when they edit a meeting. The issue occurs only for recurring meetings.
Current Status:
Since this is an acknowledged characteristic of the product and a feature request has been added by the vendor (no delivery date provided), this information has been moved to https://it.cornell.edu/zoom/zoom-alternative-host-removed-when-editing-meeting
more details

Performance Issue: Video on Demand and Kaltura Downloads

Start:
2020-09-15 10:07:00
Status:
Closed
Brief Description:
Users who wish to download videos in Cornell Video on Demand may experience errors when selecting the source file as a download option. This problem affects videos uploaded between Wednesday, September 2, 2020 at 11am and Thursday, September 3, at 5pm.
Current Status:
The vendor has resolved this issue.
more details

Scheduled Service Change: KFS unavailable for patch release - 9/20/2020

Start:
2020-09-20 06:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be unavailable for a patch release this Sunday, 9/20/2020, from 6:00am to 12:00pm EST.
more details

Scheduled Service Change: PeopleSoft: Production Windows and Linux Patching

Start:
2020-09-19 22:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, Student Employment (PSES) unavailable Sept. 19, 2020, 10:00pm to Sept. 20, 2020, 6:00am.
more details

Scheduled Service Change: MBAM SQL transaction log file fix - 9/19/2020

Start:
2020-09-19 07:00:00
Status:
Closed
Brief Description:
Microsoft BitLocker Administration and Monitoring (MBAM) SQL maintenance is being conducted Saturday, September 19, 2020, between 7:00am and 10:00am. Please refrain from performing a full disk encryption on Windows hosts during this maintenance window.
more details

Unplanned Outage: cornell.edu Website, covid.cornell.edu, Embanner

Start:
2020-09-18 08:15:00
Status:
Closed
Brief Description:
Requests for the cornell.edu website are resulting in slow loading or website unavailable. The problem is also affecting covid.cornell.edu and Embanner.
Current Status:
All affected website services have been restored. Cornell and vendor staff are continuing to monitor.
more details

Performance Issue: Zoom Cloud Recording Processing

Start:
2020-09-03 18:30:00
Status:
Closed
Brief Description:
Zoom has identified delays in cloud recording processing times. The vendor is currently working to resolve the delays.
Current Status:
Zoom reports this issue has been resolved.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2020-09-17 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable Thursday, 9/17/20, between 5:00-7:00am.
more details

Performance Issue: Zoom Webinar Telephone

Start:
2020-09-09 10:58:00
Status:
Closed
Brief Description:
Zoom has temporarily disabled telephone options for webinar attendees it enabled this past weekend, Call Me and toll-free & fee-based numbers. Webinar attendees can still join via toll numbers or connect to webinar audio through the Zoom apps.
Current Status:
Closing this alert since the change was a rollback of a newly introduced feature, and likely did not affect many individuals.
more details

Scheduled Service Change: Canvas - impacting maintenance - DB - 9/14/2020

Start:
2020-09-14 03:50:00
Status:
Closed
Brief Description:
Canvas will be undergoing maintenance on Monday, September 14, 2020, between 3:50am and 4:00am. During the maintenance window we anticipate that Canvas will be unavailable for approximately 5-10 minutes.
more details

Scheduled Service Change: Workday Update - 9/11/20

Start:
2020-09-11 17:00:00
Status:
Closed
Brief Description:
Updating Workday to the latest version the weekend of September 11-13, 2020. This Change Request is just to make everyone in CIT aware of the upcoming Workday 2020-R2 update which will go-live the weekend of September 11-12, 2020.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration - 9/10/20

Start:
2020-09-10 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable Thursday, 9/10/20, between 5:00-7:00am.
more details

Scheduled Service Change: Update to the IAM resources in Cornell AWS accounts - 9/9/20

Start:
2020-09-09 06:00:00
Status:
Closed
Brief Description:
The CIT Cloud Team will be updating the IAM resources in Cornell AWS accounts that allow access to those accounts by CloudCheckr, the cost management and reporting tool Cornell uses for AWS billing.
more details

Performance Issue: Video on Demand and Kaltura Delays

Start:
2020-09-01 10:43:00
Status:
Closed
Brief Description:
Kaltura has reported that the service is encountering transcoding and upload delays.
Current Status:
These issues have been resolved.
more details

Performance Issue: Video On Demand and Kaltura Upload Failures and Errors

Start:
2020-09-08 12:20:00
Status:
Closed
Brief Description:
Kaltura is currently investigating upload failures or errors in Cornell's Video On Demand and related Kaltura services.
Current Status:
This issue has been resolved. Kaltura is continuing to monitor.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2020-09-03 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable on Thurs., Sept. 3, 2020, between 5-7am.
more details

Performance Issue: Zoom Cloud Recording Processing

Start:
2020-08-27 16:21:00
Status:
Closed
Brief Description:
Zoom has identified delays in cloud recording processing times. Zoom staff are working to resolve the delays,
Current Status:
The issue has been resolved.
more details
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