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IT Status Alerts

All Closed Alerts

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6996 results found, displaying results 181 - 201.

Scheduled Service Change: Enterprise Directory SSL Certificate Update

Start:
2023-08-27 12:00:00
Status:
Closed
Brief Description:
On Sunday, August 27, 2023, between 8:00 and 11:00am, directory servers ds01.directory.cornell.edu, ds02.directory.cornell.edu, dsop01.directory.cornell.edu, and dsop02.directory.cornell.edu will have their SSL certificates updated.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2023-08-24 09:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Thursday, August 24 between 5am and 7am
more details

Performance Issue: Duo Azure Authentication Error

Start:
2023-08-21 13:39:00
Status:
Closed
Brief Description:
Resolved: There are reports of issues with Duo and potentially Microsoft Office 365 services. See https://status.duo.com/. Duo may display the error, "us.azureauth.duosecurity.com can't currently handle this request."
Current Status:
CIT is still monitoring Duo (Cornell Two-Step Login) issues. Recent problems were caused by two separate issues. The first, signing into Outlook on the web email (outlook.cornell.edu) or accessing other Microsoft-authenticated services like downloads, should be working again. The second, accessing LastPass through a browser extension in Chrome, Edge, or another Chromium-based browser, is still being addressed by the vendor. In the meantime, users should be able to access their LastPass account through their website or mobile app. For more information, see https://status.duo.com/ .
more details

Scheduled Service Change: KFS 08/20/2023 patch release

Start:
2023-08-20 10:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release this Sunday, Aug. 20, from 6am to 12pm ET.
more details

Unplanned Outage: Salesforce Marketing Cloud Preference/Subscription Page Service Unavailable

Start:
2023-08-17 16:58:00
Status:
Closed
Brief Description:
Resolved: Salesforce Marketing Cloud - Subscription pages and Preference Centers Services (Cloud Pages) are currently unavailable.
Current Status:
The vendor reports: "We are following up to let you know that the Marketing Cloud incident is now resolved. The Salesforce Technology team confirmed that the configuration change to the Load Balancer mitigated the impact. An all-clear has been declared after monitoring performance and completing all health checks. Please let us know if you have any questions or are continuing to experience issues. Thank you for your understanding and patience."
more details

Performance Issue: Duo Phone call and SMS delivery not working

Start:
2023-08-17 12:39:00
Status:
Closed
Brief Description:
Resolved: Duo, the vendor for Two-Step Login, reports "Phone call and SMS delivery failures to US and Canada numbers." Duo is currently investigating the issue and is working to resolve it as quickly as possible.
Current Status:
Duo reports that the issue causing SMS/Phone Call delivery failures to all numbers is fully resolved and all services are now fully functional. CIT has tested and confirmed that Two-Step Login is working correctly.
more details

Scheduled Service Change: Replace firewall appliance in the server farm high availability set up.

Start:
2023-08-17 09:00:00
Status:
Closed
Brief Description:
Secondary firewall appliance in the server farm will be replaced due to a hardware error. Primary appliance will channel all connections during the maintenance. There may be minimal impact to connectivity during the maintenance.
more details

Scheduled Service Change: Oracle Analytics Server (OAS) production - quarterly security patches

Start:
2023-08-13 10:00:00
Status:
Closed
Brief Description:
On Sunday, August 13, 2023, between 6:00am and 8:00am, quarterly security patches will be applied to the Oracle Analytics Server user interface at https://oasprod.db.cornell.edu.
more details

Scheduled Service Change: Fiber Maintenance Impacting TC 911 Center, CBTP, Lab of O, & 33 Thornwood

Start:
2023-08-12 11:00:00
Status:
Closed
Brief Description:
On August 12, 2023, between 7am-3pm, CIT will cut and re-connect a fiber trunk serving the Cornell Business Technology Park, 33 Thornwood area, Tompkins County 911 Center, & Lab of Ornithology. Data network services will be unavailable during maintenance.
more details

Performance Issue: TeamDynamix incoming email messages delayed

Start:
2023-08-11 14:09:00
Status:
Closed
Brief Description:
Resolved: CIT has received and confirmed multiple reports of delays in the processing of email coming into the TeamDynamix system. TeamDynamix ticket creation and ticket updates via e-mail may be delayed in many cases.
Current Status:
The vendor reports that a solution is now in place and they are continuing to monitor the situation.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration - 4am-7am

Start:
2023-08-10 08:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable on Thursday, August 10, 2023, from 4-7am.
more details

Scheduled Service Change: Enable loop-protect on switches in Rhodes node on Ithaca and NYTech campus

Start:
2023-08-08 13:00:00
Status:
Closed
Brief Description:
On August 8, 2023, between approximately 9am and 10am, CIT Network Engineering will enable a network loop-protection feature on building switches served by the Rhodes node on the Ithaca campus and the NYTech campus.
more details

Scheduled Service Change: Disable Teams Presence Privacy Mode

Start:
2023-08-07 12:00:00
Status:
Closed
Brief Description:
Starting August 7, 2023, Ithaca Microsoft Office 365 settings will be changed so that individuals at Weill Cornell Medicine and elsewhere outside Cornell can see presence status (Available, Busy, or Do not disturb) for Ithaca and Cornell Tech communities.
more details

Scheduled Service Change: KFS 08/06/2023 patch release

Start:
2023-08-06 10:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release this Sunday, August 6, from 6am to 12pm EST.
more details

Scheduled Service Change: Upgrade Firmware On All Managed Firewall Appliances

Start:
2023-08-06 09:00:00
Status:
Closed
Brief Description:
On Sunday, August 6 between 5:00am and 11:00am, CIT Network Engineering will upgrade the Managed Firewall (MFW) infrastructure. All devices will be upgraded and rebooted once, resulting in a service outage of 10 minutes each.
more details

Scheduled Service Change: e-List servers down for Oracle Database patching

Start:
2023-08-06 08:50:00
Status:
Closed
Brief Description:
On Sunday, August 6, 2023, the three Cornell e-list servers (Y2, Y1, B1) will be unavailable during Oracle Database patching, one after another.
more details

Scheduled Service Change: REMINDER: Zoom minimum software version to take effect on August 5, 2023

Start:
2023-08-05 07:00:00
Status:
Closed
Brief Description:
On August 5, 2023, Windows, Mac, Linux, and Blackberry devices will need to update to version 5.12 (or greater) prior to August 5 to avoid sign in issues to the Zoom client or to Zoom Rooms. Zoom will be enforcing a new minimum version every 3 months.
more details

Scheduled Service Change: Network Core Router Maintenance

Start:
2023-08-05 06:00:00
Status:
Closed
Brief Description:
CIT Network Engineering will reconfigure the core routers as part of an effort to enable future expansion. The maintenance is not expected to be disruptive, but brief interruptions to campus network connectivity may occur.
more details

Unplanned Outage: Wi-Fi outage affecting multiple buildings on the Ithaca campus

Start:
2023-08-03 12:17:00
Status:
Closed
Brief Description:
CIT Network Engineering is investigating reports of wireless connectivity problems across the Ithaca Campus. NY Tech is not affected.
Current Status:
All wireless services are functioning normally.
more details

Scheduled Service Change: REMINDER: Mass Switch Upgrades Start Next Week

Start:
2023-08-01 09:00:00
Status:
Closed
Brief Description:
CIT will upgrade software in switches that support network infrastructure on campus and at remote sites that use CIT managed switches. Upgrades will take place between 5am and 8am and will cause brief network outages in the affected buildings.
more details
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