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IT Status Alerts

All Closed Alerts

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5183 results found, displaying results 181 - 201.

Scheduled Service Change: KFS, Cynergy, will be unavailable from 5:00 AM - 6:00 AM on Mon. May 7

Start:
2018-05-07 05:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, CynergyApplications and Legacy Travel Reimbursement system will be unavailable from 5:00 AM - 6:00 AM on Mon. May 7 for scheduled maintenance
more details

Scheduled Service Change: SMBv1 removed from cornell.edu domain Active Directory and Shared File Svce

Start:
2018-04-29 06:00:00
Status:
Closed
Brief Description:
SMBv1 has been removed from all domain controllers in the cornell.edu domain, as well as servers which present the \\files.cornell.edu DFS namespace utilized by Shared File Services as of 7:30am, Sunday, April 29, 2018.
more details

Performance Issue: Calendar invitations to Cornell student email accounts

Start:
2018-05-02 15:37:00
Status:
Closed
Brief Description:
Calendar invitations sent from email accounts outside Cornell, or from Cornell Office 365, to Cornell student email accounts are not being delivered. This issue is affecting both student Cornell Google accounts and anywhere a student may be forwarding.
Current Status:
The fix was applied this morning and has been confirmed to be working.
more details

Unplanned Outage: Facilities Inventory is experiencing an unplanned outage

Start:
2018-05-02 07:30:00
Status:
Closed
Brief Description:
The application is experiencing failure in the ColdFusion code. We have been working on resolving the issue, and have been unable to resolve at this time.
Current Status:
This issue has been resolved, and Facilities Inventory is functioning properly.
more details

Scheduled Service Change: Pinnacle unavailable during maintenance, Wednesday, 5/2/18, 6:00-9:00pm

Start:
2018-05-02 18:00:00
Status:
Closed
Brief Description:
On Wednesday May 2, 2018, beginning at 6:00pm, Pinnacle will be unavailable to users while a patch is applied. Pinnacle availability should be restored no later than 9:00pm, probably sooner.
more details

Performance Issue: Remedy Email Processing Delays

Start:
2018-05-02 10:30:00
Status:
Closed
Brief Description:
Email to Remedy is not currently processing.
Current Status:
Remedy e-mail is now being processed.
more details

Security Alert: Security Alert: Critical Drupal Updates

Start:
2018-04-24 17:07:00
Status:
Closed
Brief Description:
On April 25th Drupal will release critical security updates for many of their 7.x and 8.x platforms. It is imperative that these updates be applied rapidly as the vulnerabilities may be quickly exploited. This is to fix an incomplete patch from March 28.
more details

Scheduled Service Change: Faculty/Staff G Suite to begin requiring 2-step verification, May 1, 2018

Start:
2018-05-01 06:00:00
Status:
Closed
Brief Description:
To help prevent Cornell accounts from becoming the victims of online crime, Google’s 2-Step Verification will begin to be required for faculty and staff G Suite.
more details

Scheduled Service Change: KFS, Cynergy, eShop, Travel Reimburs. unavailable Sunday morning, 4/29/18

Start:
2018-04-29 06:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, CynergyApps and Travel Reimbursement will be unavailable during scheduled maintenance, Sunday April 29, 2018, from 6am-12pm.
more details

Scheduled Service Change: PeopleSoft Unavailable Saturday morning, April 28, 2018

Start:
2018-04-28 01:00:00
Status:
Closed
Brief Description:
IBM will apply updates to the PeopleSoft Campus Solutions system: Oracle Images 7 & 8 and Financial Aid patches & bug fixes. PeopleSoft will be unavailable Saturday, April 28, 2018, from 1:00am until approximately 12:30pm.
more details

Performance Issue: Remedy Email Processing Delays

Start:
2018-04-27 09:29:00
Status:
Closed
Brief Description:
Email to Remedy is not currently processing.
Current Status:
Remedy e-mail is now being processed.
more details

Performance Issue: Remedy Email Processing Delays

Start:
2018-04-27 09:29:00
Status:
Closed
Brief Description:
Email to Remedy is not currently processing.
Current Status:
Remedy admins are currently working with the vendor on this issue.
more details

Unplanned Outage: Concur Travel System

Start:
2018-04-25 15:08:00
Status:
Closed
Brief Description:
CIT has identified a outage with the Concur Travel System.
Current Status:
The issue with Concur login was fixed on the afternoon of Wednesday, April 25, 2018.
more details

Unplanned Outage: Logins not working for Siteimprove

Start:
2018-04-26 08:22:00
Status:
Closed
Brief Description:
Siteimprove users cannot log into service - they can authenticate via Netid/password, but then browser spins waiting for my2.siteimprove.com Vendor has been notified of issue
Current Status:
Vendor confirmed there was an outage from 8:15am- 9:00am Login issues were resolved with a fix around 9am.
more details

Scheduled Service Change: Confluence: install new license key, 4/26/18, 5:00am-7:00am

Start:
2018-04-26 05:00:00
Status:
Closed
Brief Description:
Confluence will undergo annual maintenance to ensure continued access to support from Atlassian, 4/26/18, 5:00am-7:00am.
more details

Performance Issue: Cornell Optional Email Alias Creation

Start:
2018-04-18 10:16:00
Status:
Closed
Brief Description:
For about a week requests for Cornell Optional Email Aliases were not being processed. The requests have been put through, all requested email aliases are available to the individuals that asked for them, and the process is now working for new requests.
Current Status:
All requested email aliases have been provided and new requests are being processed as they are received.
more details

Scheduled Service Change: Unused OUs will be deleted from Active Directory, 4/23/18

Start:
2018-04-23 08:00:00
Status:
Closed
Brief Description:
Unused employee OUs CAMPUSLIFE, FS, and HR-CUP-EHS will be deleted from Active Directory. These OUs no longer contain active employees due to reorganizations.
more details

Scheduled Service Change: Adjust e-list routing from inbound email routers (4/22/18, 7:00am)

Start:
2018-04-22 07:00:00
Status:
Closed
Brief Description:
On Sunday, April 22, 2018, e-list servers will adjust the routing from inbound email routers. This will bring them in line with the other 29 domains CIT hosts and assist in decommissioning the inbounds.
more details

Scheduled Service Change: Remedy on Demand Maintenance, 4/22/18, 12:00am-5:00am

Start:
2018-04-22 00:00:00
Status:
Closed
Brief Description:
BMC (Remedy vendor) will perform regular operating systems maintenance on the Remedy on Demand production systems.
more details

Performance Issue: Remedy perfomance issue

Start:
2018-04-20 08:00:00
Status:
Closed
Brief Description:
Remedy Performance Issue
Current Status:
Technicians have confirmed that system performance is normal. A small number of users may experience occasional error messages related to automated ticket assignment. The vendor is working to identify the impacted users and fix the problem. As always, please report any Remedy problems to remedy-admin@cornell.edu.
more details
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