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IT Status Alerts

All Closed Alerts

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7212 results found, displaying results 141 - 161.

Performance Issue: Media3 Hosted Websites in Azure Having Intermitten Issues

Start:
2024-07-30 08:32:00
Status:
Closed
Brief Description:
Resolved: The vendor stabilized their services around 2:00pm ET Tuesday, July 30, 2024 and no further service interruptions have occurred. This incident is now resolved. Previously, websites hosted with Media3 in Azure periodically appeared unavailable.
Current Status:
Services appear to have stabilized
more details

Scheduled Service Change: Migrate Clara node router - L3

Start:
2024-07-30 04:00:00
Status:
Closed
Brief Description:
On Tuesday, July 30, 2024, between approximately 4am and 6am, CIT Network Engineering will be performing work on the Clara node router to migrate to new hardware.
more details

Scheduled Service Change: KFS patch release - 7/28/24

Start:
2024-07-28 06:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be unavailable for a patch release this Sunday, July 28, 2024, from 6am to 12pm ET.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration - 7/25/24

Start:
2024-07-25 04:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials & Records, and Student Employment (PSES) will be unavailable Thu., July 25, 2024, 4-7am.
more details

Scheduled Service Change: Enterprise Directory SSL Certificate Update

Start:
2024-07-21 08:00:00
Status:
Closed
Brief Description:
Directory servers ds01.directory.cornell.edu, ds02.directory.cornell.edu, dsop01.directory.cornell.edu and dsop02.directory.cornell.edu will have their ssl certificates updated between 8:00am and 11:00am, Sunday July 21, 2024.
more details

Scheduled Service Change: PeopleSoft: Windows and Linux OS Patching - 7/21/24

Start:
2024-07-21 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, Student Employment (PSES) unavailable Sunday, July 21, 2024, 5:00am until approx. 10:00am.
more details

Scheduled Service Change: CULearn (SABA) - Production Upgrade to Version U59 - 7/19/24

Start:
2024-07-19 18:00:00
Status:
Closed
Brief Description:
CULearn will be updated to version U59 starting Friday, July 19, 2024, at 6:00pm ET. The service is expected to be unavailable until Saturday, July 20, 2025, at 2:00am, when the upgrade is complete.
more details

Scheduled Service Change: Extended Maintenance in support of KFS Fiscal Year End - 7/18/24

Start:
2024-07-18 17:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, and Cynergy Applications will be unavailable Thursday, July 18, 2024, starting 5:00pm until approximately 11:00pm, in support of additional batch processing necessary for Fiscal Year End 2024.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2024-07-18 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable Thu., July 18, 2024, from 5-7am.
more details

Performance Issue: Azure Cloud Connection Issue

Start:
2024-07-17 12:58:00
Status:
Closed
Brief Description:
RESOLVED: Connections from non-Cornell named devices to Microsoft Azure cloud-based IT infrastructure services have been fully restored. Previously, customers may have experienced a delay in connection or a connection failure.
Current Status:
connections to Microsoft Azure cloud-based services are performing as expected
more details

Performance Issue: Zoom Cloud Recording Temporarily Disabled

Start:
2024-07-17 10:02:00
Status:
Closed
Brief Description:
RESOLVED: The vendor has successfully resolved the disabled Zoom Cloud Recordings. Earlier, CIT investigated an issue with the Zoom Cloud Recordings feature not appearing to be enabled on the platform after a customer logs in.
Current Status:
Zoom meetings and recording features are now working as expected
more details

Performance Issue: Inconsistent results in recent Windows 11 update

Start:
2024-07-05 11:16:00
Status:
Closed
Brief Description:
Resolved: CIT has addressed a performance inconsistency issue with the Windows 11 23H2 x64 2024-06B update in Software Center that previously installed successfully on many devices and failed on others.
Current Status:
CIT has worked with the vendor to resolve the issue. 
more details

Scheduled Service Change: Enable Security Hub integration for Cornell AWS Organization

Start:
2024-07-15 08:00:00
Status:
Closed
Brief Description:
On Monday, July 15, 2024, between 8am - 5pm, Security Hub integration will be enabled for the Cornell AWS Organization to support Security Hub deployment in CIT Cloud Team accounts. This change will not impact other Cornell AWS customers.
more details

Unplanned Outage: Unplanned Multiple Building Internet Outage

Start:
2024-07-15 10:31:00
Status:
Closed
Brief Description:
RESOLVED: Campus internet service is fully restored after CIT technicians replaced failed hardware that resulted in wired and wifi network outages in multiple buildings across campus.
Current Status:
Campus internet service is fully restored
more details

Scheduled Service Change: KFS patch release - 7/14/24

Start:
2024-07-14 06:00:00
Status:
Closed
Brief Description:
On Sunday, July 14, 2024, between 6am and 12pm, KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release.
more details

Scheduled Service Change: e-List servers down for OS patching

Start:
2024-07-10 04:45:00
Status:
Closed
Brief Description:
Between July 10 and 14, 2024, the four Cornell e-list servers (Y2, Y1, B1, and maxima60) will be unavailable during monthly OS patching.
more details

Scheduled Service Change: HAProxy for RDS (rds-proxy) deployment to be updated for proxied DBs

Start:
2024-07-14 07:00:00
Status:
Closed
Brief Description:
The configuration of the HAProxy for RDS (rds-proxy) will be updated for proxied RDS DBs. DB clients connected to RDS instances through rds-proxy will have connections ended, but will be able to reconnect immediately.
more details

Scheduled Service Change: Early Maintenance to support KFS Fiscal Year End - Final Account Reversion

Start:
2024-07-12 18:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, and Cynergy Applications will not be available starting at 6:00pm on Friday, July 12, 2024 in support of additional batch processing necessary for Fiscal Year-End 2024.
more details

Performance Issue: Qualtrics Survey Tool New Account Creation Unavailable

Start:
2024-07-05 08:39:00
Status:
Closed
Brief Description:
It is currently not possible to create a new account in Cornell Qualtrics. The vendor has been contacted.
Current Status:
Affected individuals are indicating they can now create a Cornell Qualtrics account, and a new account was able to be manually created.
more details

Scheduled Service Change: PeopleSoft Online and Batch Objet Weekly Migration for July 11

Start:
2024-07-11 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Thursday, July 11 from approx. 5-7am.
more details
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