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IT Status Alerts

All Closed Alerts

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5937 results found, displaying results 141 - 161.

Scheduled Service Change: Enterprise Directory Services Issue Affecting Lookups

Start:
2020-04-20 11:00:00
Status:
Closed
Brief Description:
Some of the Cornell Enterprise Directory servers in the new production environment (not Active Directory) are in need of emergency maintenance.
more details

Scheduled Service Change: KFS Patch Release - 04/19/2020

Start:
2020-04-19 06:00:00
Status:
Closed
Brief Description:
On Sunday, April 19, 2020, between 6am-12pm, KFS, Cynergy, e-SHOP, and Cynergy Applications will be unavailable due to a patch release.
more details

Scheduled Service Change: SAN Volume Controller (SVC) Maintenance in CCC - 4/17/2020

Start:
2020-04-17 05:00:00
Status:
Closed
Brief Description:
On Friday, April 17, 2020, from 5:00am-7:00am, CIT will be performing IBM SAN Volume Controller (SVC) maintenance in CCC.
more details

Scheduled Service Change: SVC(San Volume Controller) maintenance in Rhodes Hall

Start:
2020-04-12 08:00:00
Status:
Closed
Brief Description:
On Saturday 04/12/2020 from 8:00am-noon CIT will be performing IBM SVC (SAN Volume Controller) maintenance in Rhodes Hall.
more details

Unplanned Outage: Canvas Service

Start:
2020-04-15 17:02:00
Status:
Closed
Brief Description:
There have been reports of users not being able to access canvas.cornell.edu. Users are receiving the following error message "503 Service Temporarily Unavailable".
Current Status:
Canvas.cornell.edu is now available.
more details

Security Alert: Microsoft Font Parsing Remote Code Vulnerability

Start:
2020-03-24 23:42:00
Status:
Closed
Brief Description:
Microsoft security advisory: ADV200006 - Type 1 Font Parsing Remote Code Execution Vulnerability. A remote attacker could exploit this vulnerability to execute remote code on a vulnerable server or client. Updates are NOT yet available.
Current Status:
ITSO recommends implementing Microsoft's workaround mitigations until patches are available on or around April 14th. Please note, Microsoft's guidance is to not apply the mitigations to the Windows 10 family of clients and servers. The ITSO recommends administrators follow that guidance for their systems. Final Update - As of April 14th, Microsoft has not yet released patches for this vulnerability. The worst effects of this vulnerability are against operating systems that are end of life per Microsoft's software life cycle. This primarily concerns Windows 7 and Windows Server 2008 R2 systems, though other older operating systems are also affected. The ITSO recommends implementation of the mitigations provided by Microsoft and to purchase extended security updates (ESU) for Windows 7 and Windows Server 2008 R2 system. Systems with an ESU license, would likely be eligible for any future patch Microsoft releases.
more details

Scheduled Service Change: Install New Disk Enclosure on SFS Hardware in Rhodes Hall - 04/12/2020

Start:
2020-04-12 08:00:00
Status:
Closed
Brief Description:
On Sunday, April 12, 2020, between 8:00am and noon, Shared File Services (SFS) will perform non-disruptive maintenance on the SFS hardware in Rhodes Hall.
more details

Scheduled Service Change: Main E-List Server (Y1) Upgrade - 04/12/2020

Start:
2020-04-12 07:00:00
Status:
Closed
Brief Description:
Rescheduled: On Sunday, April 12, 2020, between 7am-8am, the main e-list server (Y1) will be upgraded to the latest version of Aurea ListManager (Lyris).
more details

Performance Issue: Two-Step Login for Android - Unsolicited Push Notifications

Start:
2020-03-31 14:09:00
Status:
Closed
Brief Description:
Some Android users of the Two-Step Login (Duo) service have reported that Android push networks produce unsolicited notifications with the error message: "A WiFi or cellular network connection is required. Please check your network settings."
Current Status:
Duo has confirmed that this issue is fixed to Android v 3.31.2. They recommend updating Duo Mobile to the latest version.
more details

Scheduled Service Change: PeopleSoft Weekly Migration of Online and Batch Objects - 04/09/2020

Start:
2020-04-09 05:00:00
Status:
Closed
Brief Description:
On Thursday, April 9, 2020, from approximately 5:00am to 7:00am, the PeopleSoft application will be unavailable due to migration of online and batch objects to PeopleSoft Production.
more details

Performance Issue: Remedy Issue

Start:
2020-03-27 08:03:00
Status:
Closed
Brief Description:
The Remedy system is experiencing performance issues. A support incident has been opened and we are in contact with the vendor. They are investigating the issue. We will update as soon as we have additional information.
Current Status:
The vendor reports the performance issue should be back to normal and that the duplicate email issue has been resolved.
more details

Performance Issue: Remedy Incoming Email

Start:
2020-03-10 14:15:00
Status:
Closed
Brief Description:
Remedy has been experiencing issues accepting incoming emails.
Current Status:
The vendor has performed some server maintenance that may improve Remedy performance. Users should report any continuing Remedy performance issues to remedy-admin@cornell.edu.
more details

Performance Issue: High Telephone Network Activity and Congestion

Start:
2020-03-23 15:33:00
Status:
Closed
Brief Description:
High levels of activity and congestion on outside telephone networks (land-line and cellular) is causing some calls to not complete, instead resulting in a fast busy signal. This issue is occurring outside Cornell’s telephone network.
Current Status:
This issue is due to congestion on telephone networks outside Cornell.
more details

Performance Issue: Zoom: Attendees Unable to Join Some Meetings Scheduled 3/30-4/1/20

Start:
2020-04-06 15:47:00
Status:
Closed
Brief Description:
Some Zoom users may be unable to join meetings created between 10:00am, Monday, March 30, and midday, Wednesday, April 1, 2020, which have an incorrect user domain in the authenticated users option.
Current Status:
Issue affects meetings created between 10:00am, Monday, March 30, and midday, Wednesday, April 1, 2020.
more details

Security Alert: Update Zoom Client to Patch Security Issue

Start:
2020-04-03 09:53:00
Status:
Closed
Brief Description:
Zoom has issued a new version of its client applications for Windows and Mac to address security issues. All computers--both Cornell-owned and personally owned--running Zoom Client for Meetings should be updated.
Current Status:
All computers--both Cornell-owned and personally owned--running Zoom Client for Meetings should be updated.
more details

Performance Issue: Zoom Screen-Sharing Defaults to Host-Only

Start:
2020-03-27 12:46:00
Status:
Closed
Brief Description:
On the evening of Thursday, March, 26, 2020, the default setting for screen sharing in Zoom meetings was changed by Zoom from being available for all attendees to being restricted to host only.
Current Status:
This change by Zoom is being retained for enhanced privacy and security.
more details

Performance Issue: Zoom Cloud Recording Processing

Start:
2020-03-23 17:42:00
Status:
Closed
Brief Description:
Zoom is reporting that high demand is lengthening processing time and delaying the availability of Cloud Recordings. Zoom staff are working to resolve the issue.
Current Status:
Zoom staff continues to work on this issue.
more details

Scheduled Service Change: KFS Patch Release - 04/05/2020

Start:
2020-04-05 06:00:00
Status:
Closed
Brief Description:
On Sunday, April 5, 2020, between 6am-12pm, KFS, Cynergy, e-SHOP, Cynergy Applications, and Travel reimbursement will be unavailable due to a patch release.
more details

Scheduled Service Change: Upgrade of Enterprise Directory Test Env. New Intermed. Certificate, 4/5/20

Start:
2020-04-05 07:00:00
Status:
Closed
Brief Description:
On Sunday, April 5, 2020, between 7:00am and 9:00am, the Enterprise Directory (LDAP) server’s intermediate USERTrust certificate will be upgraded.
more details

Scheduled Service Change: Upgrade bulkmail e-list servers to the latest Aurea ListManager - 4/2/20

Start:
2020-04-02 06:00:00
Status:
Closed
Brief Description:
The bulkmail e-list servers (B1) will be upgraded on Thursday, April 2, 2020, between 6:00-7:00am.
more details
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