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IT Status Alerts

All Closed Alerts

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5666 results found, displaying results 81 - 101.

Performance Issue: Cellphone calls to 254 Exchange Issues

Start:
2019-09-12 16:43:00
Status:
Closed
Brief Description:
Users were unable to call 254 exchange from cell phone providers (Verizon, AT&T) from area code 607 only. All other area codes were working. The issue only affected cell phone calls into Cornell's 254 exchange system. Landline calls worked.
Current Status:
Testing indicates that the issue is resolved. Cornell staff are continuing to monitor.
more details

Unplanned Outage: Box Access Issue

Start:
2019-09-12 11:58:00
Status:
Closed
Brief Description:
Box is having an issue with network access. Users are receiving a '502 Bad Gateway' message. The vendor has been notified.
Current Status:
Box service has returned to normal.
more details

Scheduled Service Change: PeopleSoft: Weekly Migration of Online and Batch Objects

Start:
2019-09-12 05:00:00
Status:
Closed
Brief Description:
PeopleSoft: Weekly migration of online and batch objects. 09/12/2019
more details

Scheduled Service Change: KFS Patch Release Sunday 09/08/2019

Start:
2019-09-08 06:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, Cynergy Applications, and Travel reimbursement will be unavailable for a patch release.
more details

Scheduled Service Change: PeopleSoft: Apply Oracle Patch Updates to Production

Start:
2019-09-08 01:00:00
Status:
Closed
Brief Description:
Parts of PeopleSoft will be unavailable on Sunday September 8, 2019 from 1:00 am to approximately 10:00 am for server maintenance. Additional time is required to complete the Peoplesoft server maintenance. Estimated time of completion is 10:00 am.
more details

Scheduled Service Change: Move web3.login.cornell.edu, web4.login.cornell.edu to new VM

Start:
2019-09-08 08:00:00
Status:
Closed
Brief Description:
On Sunday September 8 at 8:00 am, web3.login.cornell.edu and web4.login.cornell.edu will be moved to new server. They will keep their current IP. There should be no interruption of the service.
more details

Performance Issue: E-List Service Delays

Start:
2019-09-04 20:30:00
Status:
Closed
Brief Description:
The E-List service experienced delays from September 4, 2019, at 8:30pm, to September 5, 2019, at 11:30am. This was due to an email storm occurring on one of the e-lists. The issue has since resolved, and the service has returned to normal operation.
Current Status:
This issue has been resolved and the E-List service has returned to normal operation.
more details

Scheduled Service Change: PeopleSoft: Weekly Migration 09/05/2019

Start:
2019-09-05 05:00:00
Status:
Closed
Brief Description:
On Thursday, September 5, 2019 from approximately 5:00am to 7:00am PeopleSoft will be unavailable for the migration of online and batch objects.
more details

Unplanned Outage: Concur is currently down

Start:
2019-09-03 10:59:00
Status:
Closed
Brief Description:
Concur has informed us that that application (https://www.cncur.cornell.edu/) is currently unavailable.
Current Status:
The vendor reports Concur is now available.
more details

Scheduled Service Change: Cornell Qualtrics surveys: Custom From Addresses will require prior setup

Start:
2019-09-01 00:01:00
Status:
Closed
Brief Description:
Starting September 1, 2019, Qualtrics will make a change to their systems to improve email deliverability after which it will be necessary for any custom From Addresses used in the Qualtrics Mailer to be set up in the system first.
more details

Scheduled Service Change: Move web2.login.cornell.edu to new VM

Start:
2019-09-01 08:00:00
Status:
Closed
Brief Description:
On Sunday, September 1, 2019 at 8:00am, web2.login.cornell.edu will be moved to a new server. It will keep its current IP. There should be no interruption of the service.
more details

Scheduled Service Change: Canvas maintenance

Start:
2019-09-01 00:00:00
Status:
Closed
Brief Description:
On Sunday, September 1, 2019 between midnight and 4:00am, maintenance will be performed on the Canvas system. During this maintenance, users may experience a short downtime of the Canvas system.
more details

Performance Issue: Mersive Solstice Pods Discovery Issues

Start:
2019-08-15 11:01:00
Status:
Closed
Brief Description:
Mersive Solstice Pods with versions 3.3.2, 3.2.1, 3.1.1 are experiencing discovery issues with the Solstice Discovery Service when trying to connect through client Solstice applications.
Current Status:
Updated the server to discovery version 4.3 which resolved the issues
more details

Scheduled Service Change: PeopleSoft: Weekly Migration of Online and Batch Objects 08/29/2019

Start:
2019-08-29 05:00:00
Status:
Closed
Brief Description:
On Thursday, August 29, 2019 from approximately 5:00am to 7:00am PeopleSoft will be unavailable for the migration of online and batch objects.
more details

Performance Issue: Remedy Email Processing Delays

Start:
2019-08-26 08:26:00
Status:
Closed
Brief Description:
Email to Remedy is not currently processing.
Current Status:
The vendor has resolved the issue and email is now processing in Remedy.
more details

Performance Issue: Network connectivity issues - locations served by CCC router

Start:
2019-08-26 09:54:00
Status:
Closed
Brief Description:
IT staff are investigating wired and wireless connectivity issues for buildings off the CCC router.
Current Status:
This issue has been resolved and connectivity has been restored to the affected buildings.
more details

Scheduled Service Change: KFS Patch Release 08/25/2019

Start:
2019-08-25 06:00:00
Status:
Closed
Brief Description:
On Sunday, August 25, 2019 from 6am - Noon KFS, Cynergy, eShop, Cynergy Applications, and Travel reimbursement will be down for a patch release.
more details

Scheduled Service Change: Digication Scheduled Maintenance

Start:
2019-08-25 02:00:00
Status:
Closed
Brief Description:
Digication will be performing important system maintenance on Sunday, August 25, 2019 from 2:00am to 5:00am. During this time, the system will not be available and users will be unable to log in to their Digication accounts.
more details

Scheduled Service Change: Remote Assistance Upgrade

Start:
2019-08-24 07:00:00
Status:
Closed
Brief Description:
The change will occur during a service upgrade between 7am and 9am on August 24, 2019. During the upgrade, there will be periods where new remote assistance sessions will not be possible.
more details

Scheduled Service Change: Cornell Dropbox will be upgraded

Start:
2019-08-23 06:00:00
Status:
Closed
Brief Description:
On Friday, August 23, 2019, between 6:00am and 8:00am, IT staff will upgrade Cornell Dropbox. During the cut-over, users should expect the service to be unavailable.
more details
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