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IT Status Alerts

All Closed Alerts

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6635 results found, displaying results 81 - 101.

Performance Issue: IT@Cornell website is unavailable for some users

Start:
2022-10-20 14:26:00
Status:
Closed
Brief Description:
The IT@Cornell website, it.cornell.edu, is unavailable for some users, who receive the error, "The website encountered an unexpected error. Please try again later."
Current Status:
The vendor has resolved the issue and the site has been restored.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2022-10-20 04:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable Thursday, October 20, 2022 approx. 4-7am.
more details

Performance Issue: Box Issue with Opening Microsoft Files

Start:
2022-10-19 13:12:00
Status:
Closed
Brief Description:
The Box service is currently experiencing an issue with opening Microsoft files. Files are either opening slowly or not opening fully, or users receive a Service Unavailable error.
Current Status:
The Box vendor has indicated that the issue has been resolved and all systems are operational.
more details

Performance Issue: Exchange Group Account Provisioning Is Delayed

Start:
2022-10-19 16:15:00
Status:
Closed
Brief Description:
Exchange Group Account provisioning has been delayed due to an Office 365 connection issue. The issue has been resolved and all pending changes are being processed. The estimated time for this process to complete is after 5pm on October 19, 2022.
Current Status:
All backlogged provisioning has completed processing.
more details

Scheduled Service Change: KFS patch release

Start:
2022-10-16 06:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release this Sunday from 6am to 12pm EST.
more details

Scheduled Service Change: SFS refresh maintenance

Start:
2022-10-16 07:00:00
Status:
Closed
Brief Description:
SFS will perform maintenance as part of the 2022 hardware refresh of the NAS.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2022-10-13 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable Thursday, Oct 13, 2022 approx. 5am-7am.
more details

Unplanned Outage: Both Confluence and Jira are Dow

Start:
2022-10-12 23:07:00
Status:
Closed
Brief Description:
Both Confluence and Jira are down. The hosting vendor has been notified.
Current Status:
Both Jira and Confluence have returned to service.
more details

Scheduled Service Change: TeamDynamix Sandbox Environment Refresh 10/10/2022

Start:
2022-10-10 08:30:00
Status:
Closed
Brief Description:
On Monday, October 10, 2022, between 8:30am and 10am, the TeamDynamix sandbox environment will be refreshed with content from the production system. This refresh will affect all Cornell TeamDynamix instances.
more details

Scheduled Service Change: PeopleSoft Weekly Migration of Online and Batch Objects 10/06/2022

Start:
2022-10-06 05:00:00
Status:
Closed
Brief Description:
On Thursday, October 6, 2022, from approximately 5am to 7am, the PeopleSoft application will be unavailable due to the migration of online and batch objects to PeopleSoft Production (PSPROD).
more details

Scheduled Service Change: KFS Patch Release 10/02/2022

Start:
2022-10-02 06:00:00
Status:
Closed
Brief Description:
On Sunday, October 2, 2022, from 6am to 12noon ET, KFS, Cynergy, e-SHOP, and Cynergy applications will be unavailable due to a patch release.
more details

Scheduled Service Change: Zoom Vendor Maintenance on Denver Data Center 09/30/2022–10/01/2022

Start:
2022-09-30 08:00:00
Status:
Closed
Brief Description:
Zoom will be performing maintenance on its U.S. Denver data center from September 30–October 1, 2022. During the maintenance window, Zoom meetings will use an alternate data center. No outage or impact is anticipated except as noted below.
more details

Security Alert: Urgent Google Chrome/Microsoft Edge patch

Start:
2022-09-06 09:34:00
Status:
Closed
Brief Description:
A zero-day vulnerability in Google Chrome and Microsoft Edge for Windows, macOS, and Linux. "Insufficient data validation" in Mojo the codebase that Google Chrome’s built on. Google states this vulnerability is being actively exploited. Patch now.
more details

Scheduled Service Change: PeopleSoft Weekly Migration of Online and Batch Objects 09/29/2022

Start:
2022-09-29 05:00:00
Status:
Closed
Brief Description:
On Thursday, September 29, 2022, from approximately 5am to 7am, the PeopleSoft application will be unavailable due to the migration of online and batch objects to PeopleSoft Production (PSPROD).
more details

Scheduled Service Change: Upgrade F5 BigIP cluster firmware

Start:
2022-09-29 05:00:00
Status:
Closed
Brief Description:
The server farm F5 bigip load balancer firmware will be upgraded. Application owners are advised to check their systems after the upgrade as connectivity may be intermittent at times through out the process and some connections may drop.
more details

Scheduled Service Change: Zoom: Enforcing OAuth 2.0 for Office 365 Calendar Integration 09/25/2022

Start:
2022-09-25 08:00:00
Status:
Closed
Brief Description:
On Sunday, September 25, 2022, Cornell will begin requiring that all Zoom account integrations with Office 365 calendars use the more secure OAuth 2.0 standard. This change is being made in anticipation of Microsoft’s upcoming deprecation of Basic Auth.
more details

Scheduled Service Change: Restrict Visibility of Ticket Types in TeamDynamix 09/23/2022

Start:
2022-09-23 18:00:00
Status:
Closed
Brief Description:
On Friday evening, September 23, 2022, an update will roll out to all TeamDynamix instances, which allows TeamDynamix unit administrators to restrict the visibility of any given Type to specific user groups.
more details

Unplanned Outage: TeamDynamix is unavailable

Start:
2022-09-22 16:12:00
Status:
Closed
Brief Description:
TeamDynamix is unavailable due to an outage that appears to be affecting U.S. customers. The vendor is aware of the issue and is investigating.
Current Status:
The vendor reports the issue has been resolved.
more details

Performance Issue: Network router issues (NYC)

Start:
2022-09-22 09:11:00
Status:
Closed
Brief Description:
Issues were detected affecting the network router nyc1-ex, located in New York City.
Current Status:
The issue has been fully resolved.
more details

Scheduled Service Change: PeopleSoft Weekly Migration of Online and Batch Objects 09/22/2022

Start:
2022-09-22 05:00:00
Status:
Closed
Brief Description:
On Thursday, September 22, 2022, from approximately 5am to 7am, the PeopleSoft application will be unavailable due to the migration of online and batch objects to PeopleSoft Production (PSPROD).
more details
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