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IT Status Alerts

All Closed Alerts

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6438 results found, displaying results 81 - 101.

Scheduled Service Change: Main E-List Server (Y1) Down for OS Patching

Start:
2022-02-13 04:50:00
Status:
Closed
Brief Description:
The Main e-list server (Y1) will be down for monthly OS patching (day 7) between 4:50am and 5:30am, Sunday, February 13, 2022. This will affect the e-lists administered through https://www.list.cornell.edu.
more details

Scheduled Service Change: Bulk Email E-List Server (B1) Down for OS Patching

Start:
2022-02-13 04:50:00
Status:
Closed
Brief Description:
The Bulk Email e-List server (B1) will be down for monthly OS patching (day 7) between 4:50am and 5:30am Sunday, Feb. 13, 2022. This will affect the e-lists administered through https://www.bulk.cornell.edu.
more details

Performance Issue: Crestron Fusion-Hosted Outlook Scheduling Panels Unresponsive

Start:
2022-02-08 15:27:00
Status:
Closed
Brief Description:
IT staff are investigating issues with Crestron Scheduling panels that are connected to Outlook to allow scheduling through CIT's central Fusion server. Affected panels are not displaying schedules.
Current Status:
The issue has been resolved.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2022-02-10 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable Thurs., Feb. 10, 2022 approx. 5-7am
more details

Performance Issue: Some Customers Experiencing Issues with Focused Inbox

Start:
2022-02-08 15:37:00
Status:
Closed
Brief Description:
Focused Inbox is not working for some customers. This issue may be occurring in Outlook desktop only or may also be an issue with Outlook on the web (OWA).
Current Status:
The issue has been resolved. CIT Mail and Calendar Services determined that a rule which had previously been used to manage the obsolete Clutter feature was accidentally re-enabled. This rule caused messages that were classified as "Other" by the current Focused Inbox feature to be placed into Focused Inbox regardless of the evaluation. A case was opened with Microsoft support to confirm this finding. The rule was again disabled and has since been deleted to avoid any recurrence of this issue.
more details

Performance Issue: Intermittent Authentication Issues Impacting OWA and Other Websites

Start:
2022-02-09 09:40:00
Status:
Closed
Brief Description:
Some users were experiencing intermittent authentication issues impacting Outlook on the web (OWA) and other websites.
Current Status:
The issue has been resolved. CIT Network Engineering determined that there was an issue on the NAT which impacted authentication to multiple websites.
more details

Scheduled Service Change: KFS patch release February 6, 2022

Start:
2022-02-06 06:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release this Sunday from 6am to 12pm EST.
more details

Performance Issue: Resolved: IT@Cornell Search is unavailable

Start:
2022-02-03 15:36:00
Status:
Closed
Brief Description:
Search is not available on the IT@Cornell website. We are working with the vendor, Pantheon, to resolve this issue.
Current Status:
Pantheon support says: "Our engineering team appears to have resolved the issue and they now get search results." CIT tests confirm that the search is working again.
more details

Scheduled Service Change: PeopleSoft Weekly Migration of Online and Batch Objects 02/03/2022

Start:
2022-02-03 05:00:00
Status:
Closed
Brief Description:
On Thursday, February 3, 2022, from approximately 5am to 7am, the PeopleSoft application will be unavailable due to the migration of online and batch objects to PeopleSoft Production.
more details

Performance Issue: Advice About Upgrading Cornell Computers to Windows 11

Start:
2021-11-05 11:14:00
Status:
Closed
Brief Description:
Because of ongoing compatibility issues with important security applications, it is recommended at this time that Cornell users and administrators wait until such issues are resolved before upgrading Windows 10 devices to Windows 11.
Current Status:
The primary Certified Desktop security apps, Code42, Cloudstrike, and MBAM, are now compatible with Windows 11.
more details

Scheduled Service Change: Zoom Single Sign-On (SSO) Certificate Update 01/30/2022

Start:
2022-01-30 11:00:00
Status:
Closed
Brief Description:
On Sunday, January 30, 2022, between 11am and 12noon, Cornell will be performing a required update to Zoom's single sign-on certificate. The update process is estimated to require 5–10 minutes, during which new Zoom login attempts will not be possible.
more details

Scheduled Service Change: PeopleSoft: Windows and Linux Health Checks and Vulnerability Patching

Start:
2022-01-30 00:00:00
Status:
Closed
Brief Description:
On Sunday, January 30, 2022, from 12am until approximately 8am, the PeopleSoft production application and the Attunity production servers will be unavailable due to regularly scheduled server maintenance.
more details

Scheduled Service Change: Fiber Repair Impacting Multiple Buildings North of Main Ithaca Campus

Start:
2022-01-29 07:00:00
Status:
Closed
Brief Description:
On Saturday, January 29, 2022, starting at 7am, CIT Infrastructure Engineering will begin the repair of a large fiber cable that provides network and phone services to a number of sites north of the main Ithaca campus.
more details

Scheduled Service Change: Rhodes Storage Maintenance (Rescheduled) 01/28/2022

Start:
2022-01-28 05:00:00
Status:
Closed
Brief Description:
On Friday, January 28, 2022, between 5am and 8am, CIT will be performing storage maintenance in Rhodes Hall. There is no expected impact on users as part of this change.
more details

Scheduled Service Change: PeopleSoft Weekly Migration of Online and Batch Objects 01/27/2022

Start:
2022-01-27 05:00:00
Status:
Closed
Brief Description:
On Thursday, January 27, 2022, from approximately 5am to 7am, there will be migration of online and batch objects to PeopleSoft Production. No outage is expected.
more details

Performance Issue: Firefox v.96.0 Errors with Kaltura Content in Canvas

Start:
2022-01-19 12:08:00
Status:
Closed
Brief Description:
Firefox v96.0 is returning third-party cookie errors when users view embedded Kaltura content through Canvas.
Current Status:
The vendor reports and local IT staff confirm that the issue has been resolved.
more details

Performance Issue: CUVPN and Departmental Pool Access

Start:
2022-01-11 08:40:00
Status:
Closed
Brief Description:
CUVPN users are not being placed in the proper departmental pool IP space and do not have access to IP-restricted resources, including SFS High Risk share. The issue appears to be connected to the ClearPass authentication server upgrades this morning.
Current Status:
The issue has been resolved.
more details

Performance Issue: Some Email Replies to TeamDynamix Not Being Delivered

Start:
2022-01-20 10:26:00
Status:
Closed
Brief Description:
Email to tdx-collector mailboxes that contain TeamDynamix reply codes not being delivered. As a result, related support issue tickets are not handled properly. Only replies sent directly to "cornell-notify@support.mail.cornell.edu" are being processed.
Current Status:
IT staff are seeing no further errors at this time. Some manual cleanup of skipped messages may still need to be completed.
more details

Scheduled Service Change: KFS Patch Release 01/23/2022

Start:
2022-01-23 06:00:00
Status:
Closed
Brief Description:
On Sunday, January 23, 2022, from 6am to 12noon EST, KFS, Cynergy, e-SHOP, and Cynergy Applications will be unavailable due to a patch release.
more details

Scheduled Service Change: Jira Application Upgrade January 21-22, 2022

Start:
2022-01-21 21:00:00
Status:
Closed
Brief Description:
The Jira software project management service will be upgraded from 9pm on Friday, January 21, 2022, through 6am on Saturday, January 22, 2022. During the maintenance window, users will be unable to access/update the Jira Production application.
more details
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