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IT Status Alerts

All Closed Alerts

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7031 results found, displaying results 81 - 101.

Performance Issue: TeamDynamix not creating tickets as expected from received email messages

Start:
2024-03-07 11:39:00
Status:
Closed
Brief Description:
TeamDynamix admins and users have reported issues related to TeamDynamix not creating tickets from received email messages.
Current Status:
This issue has been resolved. IT staff have verified that all Cornell TeamDynamix Email Monitors are receiving messages and creating tickets as expected.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2024-03-07 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Thurs., Mar. 7, 2024, from 5am to 7am.
more details

Performance Issue: TeamDynamix Experiencing Performance Issues

Start:
2024-03-05 09:29:00
Status:
Closed
Brief Description:
TeamDynamix is experiencing multiple performance issues, which include issues with connections between TeamDynamix and Microsoft 365 email servers. IT staff are aware of the issues and are investigating.
Current Status:
The issue has been resolved. IT staff will investigate contributing factors and ways to prevent the issue going forward.
more details

Unplanned Outage: Concur Travel Reimbursement Service Unavailable

Start:
2024-03-04 09:04:00
Status:
Closed
Brief Description:
The Concur travel service is currently unavailable.
Current Status:
The issue has been resolved.
more details

Scheduled Service Change: KFS 03/03/2024 patch release

Start:
2024-03-03 06:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release this Sunday, March 3, 2024 from 6am to 12pm EST.
more details

Scheduled Service Change: Apply latest Oracle patches to Oracle Analytics Server

Start:
2024-03-03 06:00:00
Status:
Closed
Brief Description:
The Oracle Analytics Server dashboards at https://oasprod.db.cornell.edu/analytics will be down for patching maintenance Sunday, March 3, 2024 from 6am until 6:30am.
more details

Security Alert: Security issue with United Healthcare

Start:
2024-02-22 10:22:00
Status:
Closed
Brief Description:
Resolved: Cornell had blocked campus access to all websites and email associated with United Healthcare (OptumRx and the Empire Plan among them) in response to a cybersecurity attack against Change Healthcare. CIT has restored access to some sites.
Current Status:
Resolved.
more details

Scheduled Service Change: Canvas: add custom text to existing New Access Token popup

Start:
2024-03-01 06:30:00
Status:
Closed
Brief Description:
On Friday, March 1, 2024 at 6:30am, we will add custom text to a popup in Canvas which customers use to create Access Tokens. Essentially, treat Access Tokens like NetIDs; do not share them.
more details

Scheduled Service Change: PeopleSoft Online and Batch Migratio

Start:
2024-02-29 04:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Thurs., Feb. 29, 2024, from 4am to 7am.
more details

Security Alert: Urgent Outlook for Windows update

Start:
2024-02-15 13:48:00
Status:
Closed
Brief Description:
Microsoft has identified and fixed a critical vulnerability in all supported versions of Microsoft Outlook for Windows only. The vulnerability bypasses link protections and may lead to remote code execution. Patch now.
more details

Scheduled Service Change: Secure Connect user provisioning for general availability

Start:
2024-02-26 09:00:00
Status:
Closed
Brief Description:
On Mon, Feb 26, 2024, 9am-9pm, Secure Connect, an optional authentication method, will be made available to all Cornell community members.
more details

Scheduled Service Change: KFS patch release

Start:
2024-02-25 06:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release this Sunday, February 25, 2024, from 6am to 12pm EST.
more details

Scheduled Service Change: REMINDER: PeopleSoft - Windows and Linux OS Patching

Start:
2024-02-25 05:00:00
Status:
Closed
Brief Description:
REMINDER: Sun, Feb 25, 5am-10am PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, Student Employment will be unavailable during maintenance.
more details

Security Alert: Urgent macOS, iOS, and iPadOS security updates

Start:
2024-01-23 20:36:00
Status:
Closed
Brief Description:
Apple has identified and fixed a critical zero-day vulnerability in Safari/WebKit on supported versions of macOS, iOS, and iPadOS. Patch now.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2024-02-22 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable Thurs., Feb. 22, 2024 between 5am and 7am.
more details

Performance Issue: Pantheon: Intermittent Service Outage Affecting IT@Cornell

Start:
2024-02-21 11:39:00
Status:
Closed
Brief Description:
There are currently intermittent service outages with Pantheon, which may manifest as slow page loads, failed logins, or failures with Terminus commands. This issue affects some pages and the search engine within IT@Cornell (it.cornell.edu).
Current Status:
This issue is resolved.
more details

Unplanned Outage: Resolved: Main e-List Server was unavailable

Start:
2024-02-21 12:25:00
Status:
Closed
Brief Description:
The main e-list server (www.list.cornell.edu) was unavailable between 12:25pm and 2:24pm today. CIT restarted the server. It is back in full operation. During the outage, the administrative web interface was unavailable and e-list email was delayed.
Current Status:
CIT restarted the server and restored service. All the backlogged email was processed and sent out.
more details

Scheduled Service Change: Implement Quotas on Box Storage

Start:
2024-02-19 10:30:00
Status:
Closed
Brief Description:
Quotas will be added to Cornell Box storage accounts on February 19, 2024. The quotas will be set above current usage for all accounts. The script to set quotas will run Mon., Feb. 19, 2024 between 10:30am and 4pm. End users should not notice any effect.
more details

Scheduled Service Change: Microsoft Storage Quotas implemented

Start:
2024-02-19 08:00:00
Status:
Closed
Brief Description:
Quotas will be added to Cornell Microsoft storage accounts. The quotas will be set above current usage for all accounts. The script to set quotas will run Monday, February 19, 2024 between 8am and 4pm. End users should not notice any effect.
more details

Scheduled Service Change: VOD/VPS: Vendor Scheduled Maintenance

Start:
2024-02-18 00:00:00
Status:
Closed
Brief Description:
The vendor for the Video Hosting & Sharing/Video On Demand (VOD) service and Video Hosting & Sharing/Video Platform Service (VPS) will be conducting scheduled maintenance on Sun., Feb. 18th between 12am and 3pm ET. Possibly slow or degraded service.
more details
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