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IT Status Alerts

All Closed Alerts

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5935 results found, displaying results 81 - 101.

Unplanned Outage: PeopleSoft Production

Start:
2020-06-22 07:30:00
Status:
Closed
Brief Description:
Production PeopleSoft is currently unavailable. Cornell staff are working with IBM to identify and correct the issue.
Current Status:
The issue has been resolved.
more details

Scheduled Service Change: Upgrade Apache on WebLogin Servers

Start:
2020-05-10 08:00:00
Status:
Closed
Brief Description:
Upgrade Apache on WebLogin servers
more details

Performance Issue: Duo on T-Mobile devices

Start:
2020-06-15 17:23:00
Status:
Closed
Brief Description:
CIT has received reports of users on T-Mobile Service are experiencing issues with Duo on their phones. This is affecting only SMS and Voice calls.
Current Status:
T-Mobile has reported as of 6:50am that the issue with DUO is now working.
more details

Performance Issue: Certificate errors when connecting with Office 365

Start:
2020-06-15 12:15:00
Status:
Closed
Brief Description:
Users are reporting certificate errors with Exchange Account Manager when connecting to Outlook on the Web. The vendor has confirmed the issue and are investigating.
Current Status:
This issue resulted from a a firmware update made to the TransProxy Service and has been resolved.
more details

Performance Issue: TeamDynamix Reporting and System Performance

Start:
2020-06-11 08:39:00
Status:
Closed
Brief Description:
TeamDynamix has reported a degradation in service. Cornell staff are monitoring and have observed some issues with reporting and system performance.
Current Status:
The vendor has confirmed the issue has been completely resolved. It was caused by a piece of infrastructure becoming unavailable while they were doing maintenance, which caused some resources to become unavailable or experience unexpected restarts. They stopped the maintenance and restored functionality of the affected unit.
more details

Scheduled Service Change: KFS Patch Release

Start:
2020-05-31 06:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release this Sunday from 6am to 12pm EST.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2020-06-11 05:00:00
Status:
Closed
Brief Description:
Several PeopleSoft components will be unavailable on Thursday, June 11, 2020 between approximately 5:00am and 7:00am for the migration of online and batch objects to PeopleSoft Production (PSPROD).
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2020-06-04 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable June 4, 2020, from approximately 5-7am.
more details

Performance Issue: Intermittent Windows RDP Hopper session drops

Start:
2020-04-23 13:18:00
Status:
Closed
Brief Description:
We have had multiple reports of dropped sessions into our Windows Remote Desktop (RDP) hopper machines (hopperrdp-duo.cit.cornell.edu aka hopperrdp.cit.cornell.edu). Managed Servers and Network Engineers are working on the problem.
Current Status:
Cornell staff is continuing to work on the issue. If you are having a great deal of difficulty getting work done due to session drops, please contact us at systems-support@cornell.edu for suggestions in the meantime.
more details

Scheduled Service Change: Blackboard retirement - removing access

Start:
2020-06-01 06:00:00
Status:
Closed
Brief Description:
End of Blackboard -- As of June 1st, 2020 Blackboard is no longer available at Cornell. Please contact canvas@cornell.edu with any questions.
more details

Scheduled Service Change: EZ-Backup service outage to allow for Linux patching

Start:
2020-06-04 14:00:00
Status:
Closed
Brief Description:
EZ-Backup servers OS Patching on ADSM1 ADSM2 ADSM3 ADSM4 ADSM5 ADSM6 ADSM7 ADSM8 ADSMA. All of the EZ-Backup Service will be down. Backup, Restore, Archive, Retrieve, or other EZ-Backup related processes run during this time will fail.
more details

Scheduled Service Change: Rhodes Node - Upgrade WiFi Access Points

Start:
2020-06-06 05:00:00
Status:
Closed
Brief Description:
On Saturday, June 6th between 5am and 7am, the wireless access points in several campus buildings will be migrated to the new wireless system and upgraded to the latest code. There will be a 10-15 minute outage of wireless service
more details

Performance Issue: CU Software Adobe Activations

Start:
2020-05-27 15:16:00
Status:
Closed
Brief Description:
An issue with Adobe Sign In is interfering with the ability of Cornell faculty and staff to activate and use university-licensed Adobe applications.
Current Status:
Adobe is working on the issue. Updates are available at https://status.adobe.com .
more details

Performance Issue: Jira--One Login Required Before Email Can Create Issue

Start:
2020-05-18 18:50:00
Status:
Closed
Brief Description:
Before Cornell staff can use email to create an issue in Jira, they must sign in once, which creates an account for them in the system.
Current Status:
This information is a known issue and has been moved to the Jira service site at https://it.cornell.edu/jira . Staff need to log into Jira at https://jira.cornell.edu before they can create an issue by sending an email to the system. All emails of this type that have been received have been added to the system by CIT staff, although some were delayed.
more details

Unplanned Outage: PeopleSoft Unavailable

Start:
2020-06-09 19:42:00
Status:
Closed
Brief Description:
PeopleSoft is currently unavailable. CIT staff have contacted IBM and they are reporting a large outage impacting their systems. IBM is providing updates as information becomes available.
Current Status:
The system is available again. Cornell staff are continuing to monitor it.
more details

Unplanned Outage: Nextgen Dynamic forms

Start:
2020-06-05 09:07:00
Status:
Closed
Brief Description:
Nextgen Dynamic forms is currently down. The forms are showing a bad SSL certificate. Nextgen is vendor hosted and we think the problem is on the vendor side.
Current Status:
The NextGen issue has been resolved by the vendor.
more details

Unplanned Outage: CU VPN Users Unable to Log In to Service

Start:
2020-05-30 12:16:00
Status:
Closed
Brief Description:
Users are currently unable to log in to the CU VPN service. IT staff have been notified and are working to identify and resolve the issue.
Current Status:
The issue has been resolved and service has been restored to CU VPN.
more details

Scheduled Service Change: Rhodes Hall--Upgrade Wi-Fi Access Points

Start:
2020-05-29 05:00:00
Status:
Closed
Brief Description:
On Friday, May 29, 5-7am, the wireless access points in Rhodes Hall will be migrated to the new wireless system and upgraded to the latest code. There will be a 10-15 minute outage of wireless service in Rhodes Hall during the maintenance window.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2020-05-28 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable Thursday, May 28, 2020 approx. 5-7am
more details

Performance Issue: TeamDynamix Customer-Facing Portals

Start:
2020-05-27 10:46:00
Status:
Closed
Brief Description:
The custom layouts of all TeamDynamix customer-facing portals have reverted to factory default layouts. This resulted from a vendor file server error. The vendor is working to fix the problem.
Current Status:
The issue is fixed and TeamDynamix service is running normally.
more details
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