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Unplanned Outage: Academic Jobs Online (AJO) outage

Last Updated:
2025-03-28 16:57:56
Event:
2025-03-28 12:28:00
Status:
Closed
Brief Description:
Cornell IT received word that the Academic Jobs Online (AJO) system has been restored. This system is used in the academic hiring process.
User Impact:
N/A
Workaround:
There is no workaround for this issue
Current Status:
External system has been restored
Services Affected:
Not Applicable
Full Description:
Resolved: Cornell IT received word that the Academic Jobs Online (AJO) system has been restored. This system is used in the academic hiring process. 

Previously, CIT shared an update regarding the on-going outage for Academic Jobs Online (AJO) that began March 19, 2025. According to our peers, the outage is impacting institutions around the world.

Human Resources was in contact with the vendor, but the timeline for restoring service remained uncertain. Additional details and guidance were shared with campus partners via email.



CIT TDX ID:



Timeline of Changes

Description Current Status Date Time
Resolved: Cornell IT received word that the Academic Jobs Online (AJO) system has been restored. This system is used in the academic hiring process. 

Previously, CIT shared an update regarding the on-going outage for Academic Jobs Online (AJO) that began March 19, 2025. According to our peers, the outage is impacting institutions around the world.

Human Resources was in contact with the vendor, but the timeline for restoring service remained uncertain. Additional details and guidance were shared with campus partners via email.



External system has been restored
2025-03-28 16:57:56
Cornell IT is sharing an update regarding the on-going outage for Academic Jobs Online (AJO) that began March 19, 2025. This system is used in the academic hiring process. According to our peers, the outage is impacting institutions around the world.

Human Resources is in contact with the vendor, but the timeline for restoring service remains uncertain. Additional details and guidance have been shared with campus partners via email.



External system used in the academic hiring process is down
2025-03-28 13:17:50
Cornell IT is sharing an update regarding the on-going outage for Academic Jobs Online (AJO) that began March 19, 2025. This system is used in the academic hiring process. According to our peers, the outage is impacting institutions around the world. 

Service managers in Human Resources continue working with the vendor but am estimated time to restore the service remains uncertain. The HR team recognizes how disruptive this outage is for academic hiring, particularly in such a busy time of year, and is working on potential solutions. Additional details have been emailed to campus partners.


External system used in the academic hiring process is down
2025-03-28 12:55:23