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IT Status Alerts

All Closed Alerts

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4887 results found, displaying results 41 - 61.

Performance Issue: EH&S staff phones unavailable due to renovations

Start:
2018-01-02 09:24:00
Status:
Closed
Brief Description:
Due to renovations, many EH&S staff do not have an active phone. Please call the main EH&S number, 255-8200, or the individual's cell phone, for the rest of this week.
Current Status:
EH&S Customer Service is notifying all building coordinators.
more details

Unplanned Outage: Wired and Wi-Fi data network outage in Wilson Lab

Start:
2018-01-04 11:37:00
Status:
Closed
Brief Description:
The wilson2-3500 switch is currently down.
Current Status:
The wilson2-3500 switch is now back up and wired and Wi-Fi data service has been restored.
more details

Performance Issue: Remedy outgoing e-mail spam/spoofing warnings

Start:
2018-01-02 10:00:00
Status:
Closed
Brief Description:
Remedy outgoing e-mail spam/spoofing warnings is being added by Cornell’s e-mail service provider, "[This sender failed our fraud detection checks and may not be who they appear to be. Learn about spoofing at http://aka.ms/LearnAboutSpoofing]”.
Current Status:
Steps have been taken to address this issue for Remedy and Identity Management app emails. Documentation is being worked on to address this subject in detail.
more details

Scheduled Service Change: Complete General Ledger Critical Path processing from Tue. 1/2/18

Start:
2018-01-03 18:00:00
Status:
Closed
Brief Description:
Critical path Accounting jobs did not complete last night (Tue. 1/2/18) and will be completed tonight (Wed. 1/3/18) from 6-7PM
more details

Unplanned Outage: Wired and Wi-Fi data network outage in Wilson Lab

Start:
2018-01-03 09:08:00
Status:
Closed
Brief Description:
The Wilson2-3500 switch is currently down due to ground fault issue being investigated. Power is being shutdown in parts of Wilson Lab. As a result wired and Wi-Fi data network service is unavailable in parts of Wilson.
Current Status:
The Wilson2-3500 switch is now back up and reachable since Jan 03, 12:00PM. Wired and Wi-Fi Services at Wilson Lab is now available.
more details

Scheduled Service Change: PeopleSoft: Bi-weekly migration of online and batch objects. 1/3/2018

Start:
2018-01-03 05:00:00
Status:
Closed
Brief Description:
PeopleSoft: Bi-weekly migration of online and batch objects 1/3/2018
more details

Scheduled Service Change: New Box Viewer App to Replace Crocodocs as Blackboard Inline Grading Tool

Start:
2018-01-02 16:30:00
Status:
Closed
Brief Description:
From January 2, 2018, at 4:30pm to January 3, 2018, at 4:30am, the new Box Viewer application will replace Crocodocs as the Blackboard inline grading tool. Crocodocs was acquired by Box.com, and will be retired (end-of-life) on January 15, 2018.
more details

Performance Issue: Remedy outgoing e-mail spam/spoofing warnings

Start:
2018-01-02 11:03:00
Status:
Closed
Brief Description:
Remedy outgoing e-mail spam/spoofing warnings.
Current Status:
This issue has been diagnosed by Cornell staff and has been escalated to the Remedy vendor as a high priority. Cornell’s Remedy team will keep the Remedy community updated as more information becomes available on this issue.
more details

Scheduled Service Change: Net-Print PaperCut Prod OS Update Cycle

Start:
2018-01-02 04:00:00
Status:
Closed
Brief Description:
On Tuesday, January 2, 2018, from 4:00am to 8:00am, the Net-Print application and database will be unavailable to users while PaperCut upgrades are applied.
more details

Scheduled Service Change: Alternate E-List Server (Y2) OS Patching

Start:
2018-01-02 03:45:00
Status:
Closed
Brief Description:
On Tuesday, January 2, 2018, from 3:45am to 8:00am, the alternative e-list server will be unavailable while OS patches are applied.
more details

Scheduled Service Change: MX Records for Cornell.edu Will Be Moved to Office 365

Start:
2018-01-02 06:00:00
Status:
Closed
Brief Description:
On Tuesday, January 2, 2018, from 6:00am to 6:15am, the MX records for Cornell email accounts will be moved to Office 365.
more details

Scheduled Service Change: Oct 5-Dec 31: Cutover Uris Cisco router to new Juniper router.

Start:
2017-10-05 05:00:00
Status:
Closed
Brief Description:
Change Description: Between October 5th and December 31st (during the 5:00 am to 7:00 am maintenance window) buildings connected to the Uris node router will be cut-over to the new Juniper router.
more details

Scheduled Service Change: Turnitin Vendor Maintenance

Start:
2017-12-27 11:00:00
Status:
Closed
Brief Description:
On Wednesday, December 27, 2017, from 11:00am to 8:00pm, the Turnitin service will be unavailable for scheduled vendor maintenance.
more details

Scheduled Service Change: Schurman Hall - Voice and Data Network Maintenance

Start:
2017-12-27 07:00:00
Status:
Closed
Brief Description:
On Wednesday, December 27, 2017 from 7:00am to 3:30pm, CIT Field Services will be relocating network switch connections for Schurman Hall.
more details

Scheduled Service Change: Kronos Monthly Updates - December 2017

Start:
2017-12-23 07:00:00
Status:
Closed
Brief Description:
On Saturday, December 23, 2017, beginning at 7:00am, Kronos will be unavailable to users while monthly updates are applied. We expect Kronos to be available to users sometime between 7:30am and 11:00am.
more details

Scheduled Service Change: Panopto Lecture Capture Vendor Maintenance

Start:
2017-12-21 20:00:00
Status:
Closed
Brief Description:
On Thursday, December 21, 2017, from 8:00pm to 10:00pm, the Panopto lecture capture service will undergo scheduled vendor maintenance.
more details

Scheduled Service Change: PeopleSoft Bi-Weekly Migration

Start:
2017-12-21 05:00:00
Status:
Closed
Brief Description:
On Thursday, December 21, 2017, from 5:00am to 7:00am, the PeopleSoft application will be unavailable for the migration of online and batch objects to PeopleSoft Production.
more details

Scheduled Service Change: Blackboard Vendor Update

Start:
2017-12-19 20:30:00
Status:
Closed
Brief Description:
Blackboard will be unavailable due to planned vendor maintenance from Tuesday, December 19, 2017, at 8:30pm until Wednesday, December 20, 2017, at 8:30am. Other services accessed through Blackboard may be impacted during the maintenance window.
more details

Scheduled Service Change: Net-Print Semi-Annual Prod Database Updates

Start:
2017-12-20 05:00:00
Status:
Closed
Brief Description:
On Wednesday, December 20, 2017, from 5:00am to 7:00am, Net-Print will be unavailable to users while database updates are applied.
more details

Scheduled Service Change: Pinnacle Monthly Patching

Start:
2017-12-20 03:00:00
Status:
Closed
Brief Description:
On Wednesday, December 20, 2017, from 3:00am to 3:30am, the Pinnacle Report Server will have monthly security updates applied. Pinnacle reports will be unavailable during the maintenance window.
more details
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