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IT Status Alerts

All Closed Alerts

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5277 results found, displaying results 41 - 61.

Scheduled Service Change: Performance restart all e-list server (Y1, Y2, B1)

Start:
2018-11-11 07:15:00
Status:
Closed
Brief Description:
All main e-list server (Y1, Y2, B1) will be powered off/powered on to improve performance
more details

Scheduled Service Change: Moving the cornell.edu production database from on premise to AWS

Start:
2018-11-11 05:00:00
Status:
Closed
Brief Description:
Moving the cornell.edu production database from on-site to AWS.
more details

Scheduled Service Change: Panopto Lecture Capture service impacting maintenance 11/11/2018,

Start:
2018-11-11 02:00:00
Status:
Closed
Brief Description:
On Sunday, 2018-11-11 at 2:00 AM EST, the Panopto North American Cloud will undergo minor database maintenance. During this time the site may be slow or inaccessible. We estimate maintenance to be 2 minutes in duration.
more details

Performance Issue: Remedy Issue

Start:
2018-10-19 15:19:00
Status:
Closed
Brief Description:
Customers sending emails to Remedy with both the REQ and INC number in the subject line for Resolved, Closed or Cancelled tickets were not seeing updates in the Work Detail tab.
Current Status:
No issues reported.
more details

Scheduled Service Change: PeopleSoft: Bi-weekly migration of online & batch objects 11/8/2018 4-6am

Start:
2018-11-08 03:30:00
Status:
Closed
Brief Description:
PeopleSoft: Bi-weekly migration of online and batch objects. 11/8/2018 4:00-6:00am
more details

Performance Issue: Duo Two Step Calls Not Working

Start:
2018-11-05 10:30:00
Status:
Closed
Brief Description:
The call me option in DUO Two-Step Authentication is currently not working.
Current Status:
DUO posted the following to their status page: Incident resolved The issue regarding phone call authentications is fully resolved and all services are now fully functional. We will be posting a root-cause analysis (RCA) here once our engineering team has conducted a thorough investigation of the issue with our telephony providers.
more details

Scheduled Service Change: KFS Patch Release on 11/04/2018

Start:
2018-11-04 06:00:00
Status:
Closed
Brief Description:
KFS patch release on Sunday; this maintenance will include moving the last of our CynergyApplication services to AWS.
more details

Unplanned Outage: Box Vendor Services

Start:
2018-11-02 18:08:00
Status:
Closed
Brief Description:
The Box vendor has reported a service outage for all customers, including Cornell Box customers.
Current Status:
The Box vendor has indicated that services have been restored for all customers. From the vendor: ******************* Monitoring - We have completely recovered from the issue and we'll continue to monitor the services closely to ensure full site stability. If you observe any new errors, please let us know at https://support.box.com. Nov 2, 16:12 PDT *******************
more details

Performance Issue: Remedy Connectivity Issues

Start:
2018-11-01 16:16:00
Status:
Closed
Brief Description:
Users are reporting issues connecting to Remedy. There seems to be a degradation of service.
Current Status:
The vendor has resolved this issue and Remedy is responding normally.
more details

Scheduled Service Change: CCC Node: Prepare new Juniper EX router to move user vlans

Start:
2018-11-02 06:00:00
Status:
Closed
Brief Description:
Preparation work to get the CCC Node ready to move user nets from an old Cisco router to the new Juniper EX router.
more details

Scheduled Service Change: Printing (Net-Print): Move database servers

Start:
2018-10-30 07:00:00
Status:
Closed
Brief Description:
To alleviate problems suspected to be related to the application server communicating to the database server, we are moving the PaperCut database servers out from behind the load balancer.
more details

Performance Issue: Remedy Error 90

Start:
2018-10-29 08:05:00
Status:
Closed
Brief Description:
We have noticed that some users received an ”Error Number 90” email when submitting a ticket this morning between 8:05am and 8:35am.
Current Status:
Any emails that received the "Error Number 90" message between 8:05 to 8:35am have been reprocessed. If users have questions about this issue they are encouraged to email remedy-admin@cornell.edu
more details

Scheduled Service Change: Pinnacle - version upgrade - October 2018

Start:
2018-10-27 06:00:00
Status:
Closed
Brief Description:
We will be upgrading Pinnacle to the newest version.
more details

Scheduled Service Change: EZ-Backup team to migrate ADSM3 from BS10 to BS12

Start:
2018-10-28 12:00:00
Status:
Closed
Brief Description:
EZ-Backup team to migrate ADSM3 from BS10 to BS12
more details

Scheduled Service Change: PeopleSoft: Bi-weekly migration of online and batch objects 10/25/2018

Start:
2018-10-25 05:00:00
Status:
Closed
Brief Description:
PeopleSoft: Bi-weekly migration of online and batch objects. 10/25/2018
more details

Unplanned Outage: CynergyApplications partial service outage

Start:
2018-10-22 12:27:00
Status:
Closed
Brief Description:
The following Cynergy Applications are currently displaying 502 Bad Gateway message: Credit Card Update Bursar Item Type Confidentiality Agreement General Purpose Workflow Document
Current Status:
All Cynergy Applications are now available
more details

Scheduled Service Change: Digication ePortfolio Scheduled Maintenance - service impacting

Start:
2018-10-22 02:00:00
Status:
Closed
Brief Description:
Digication will be performing important system maintenance on Monday, October 22 from 2:00AM to 4:00AM Eastern Time. The service will be unavailable during this time period.
more details

Scheduled Service Change: EZ-Backup team to migrate TSM instance to new hardware

Start:
2018-10-21 12:00:00
Status:
Closed
Brief Description:
EZ-Backup team to migrate TSM instance to new hardware
more details

Scheduled Service Change: KFS Patch Release on 10/21/2018

Start:
2018-10-21 06:00:00
Status:
Closed
Brief Description:
KFS patch release on Sunday
more details

Scheduled Service Change: Upgrade the main elist server

Start:
2018-10-21 07:00:00
Status:
Closed
Brief Description:
Upgrade the main e-list server to the latest version Aurea Listmanager to deploy bug fixes for distributing calendaring invites, match phrases, long envelope from address, and stay current with the product.
more details
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