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IT Status Alerts

All Closed Alerts

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6136 results found, displaying results 41 - 61.

Scheduled Service Change: EZ-Backup Migration of ADSM6 from BS12 to BS10 - April 1, 2021

Start:
2021-04-01 08:00:00
Status:
Closed
Brief Description:
On April 1, 2021, between 8:00am and 8:00pm, the EZ-Backup service will migrate ADSM6 from BS12 to BS10 using the same process implemented to migrate previous instances.
more details

Performance Issue: Box Latency, Logging In, and Accessing Content

Start:
2021-04-01 06:58:00
Status:
Closed
Brief Description:
Box is investigating latency with Box.com, Box Drive, Box Notes, and the Box API. They say there may also be issues with logging in and accessing content.
Current Status:
Box has declared the issue resolved.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration - 4/1/21

Start:
2021-04-01 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable April 1, 2021 between 5-7:00am.
more details

Scheduled Service Change: Enable Config Service and Access Analyzer in newly promoted AWS region

Start:
2021-03-31 06:00:00
Status:
Closed
Brief Description:
On March 31, 2021, the CIT Cloud Team will update IAM Access Analyzer and AWS Config settings for all Cornell AWS accounts. Both services will be deployed to the recently promoted AWS "Asia Pacific - Osaka" (ap-northeast-3) region.
more details

Scheduled Service Change: Qualtrics Removing Classic Reports

Start:
2021-03-31 03:00:00
Status:
Closed
Brief Description:
After March 31, 2021, remaining Cornell users of Qualtrics Classic Reports will lose access to any reports which were created with Classic Reports, including scheduled emails and public reports. This is a vendor-controlled change.
more details

Scheduled Service Change: Update Zoom Service Provider Certification with IDP (SSO Related) - 3/25/21

Start:
2021-03-25 19:30:00
Status:
Closed
Brief Description:
Expedited update of Zoom Service Provider Certificate - March 25, 2021 IT staff will perform an expedited update of the Zoom Service Provider certificate for Cornell’s Zoom service this evening, March 25, 2021, at 7:30pm.
more details

Performance Issue: Canvas users encountering errors connecting to site

Start:
2021-03-25 08:57:00
Status:
Closed
Brief Description:
Canvas users are encountering errors connecting to the service. IT staff have reported the issue to the vendor.
Current Status:
The vendor (Canvas) is reporting that they have resolved the issue and that Canvas is again functioning as expected.
more details

Performance Issue: Issues With Some Cornell Websites Hosted with Pantheon and Acquia

Start:
2021-03-24 13:36:00
Status:
Closed
Brief Description:
Pantheon and Acquia, who both provide hosting for Cornell websites, are having issues that are affecting the availability of some Cornell websites.
Current Status:
Both Pantheon (closed 3/24/2021 at 6:30pm) and Acquia (closed 3/25/2021 at 11:15am) have resolved and closed their alerts. All sites hosted on either platform should be responding and functioning as normal
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2021-03-25 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable Thursday, March 25, 2021 approx. 5-7am.
more details

Scheduled Service Change: Re-Hosting bulk email e-list server (B1) to AWS

Start:
2021-03-21 05:00:00
Status:
Closed
Brief Description:
Sunday morning March 21, 2021 between 5am and 10am the bulk email e-list server (B1) will be rehosted into AWS. This affects all e-lists managed via https://www.bulk.mail.cornell.edu. After the work is completed there should be no user-visible differences
more details

Scheduled Service Change: PeopleSoft: Oracle Database configuration change

Start:
2021-03-21 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, Student Employment (PSES) will be unavailable Sunday March 21 5am to 9am
more details

Scheduled Service Change: PeopleSoft: IBM Maintenance to VMWare

Start:
2021-03-20 23:00:00
Status:
Closed
Brief Description:
From 11pm Saturday March 20, 2021 to 8am Sunday March 21, 2021, IBM will perform an upgrade to the VMWare on the network PeopleSoft uses. During this maintenance window, there will be a short outage of 1 -3 minutes.
more details

Scheduled Service Change: EZ-Backup Spectrum Protect Patch application

Start:
2021-03-18 08:00:00
Status:
Closed
Brief Description:
EZ-Backup servers Application Patching--Instances Impacted: (ALL) ADSM1 ADSM2 ADSM3 ADSM4 ADSM5 ADSM6 ADSM7 ADSM8 ADSMA
more details

Performance Issue: TeamDynamix Occasional Slow Response

Start:
2021-03-17 11:59:00
Status:
Closed
Brief Description:
There is an issue causing occasional slow response from TeamDynamix. The vendor is aware of the problem and working with their DNS provider to resolve the source of the issue.
Current Status:
The vendor has declared the issue resolved.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration on 3/18/21

Start:
2021-03-18 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable Thurs, March 18, 2021 approximately 5-7am
more details

Unplanned Outage: Board of Trustees Site

Start:
2021-03-16 17:12:00
Status:
Closed
Brief Description:
There is an issue with the Board of Trustees Site through BoardEffect. When login is attempted through choice of Cornell University, the login attempt is unsuccessful. The problem is occurring on the vendor's system and they are working on a fix.
Current Status:
BoardEffect has fixed the problem and login is working again.
more details

Unplanned Outage: Microsoft Azure Portal, Teams, Yammer, and Other Services

Start:
2021-03-15 16:08:00
Status:
Closed
Brief Description:
Apps or services that rely on Microsoft Azure for authentication fail to connect. Services affected include Azure Portal, Teams, Yammer, some Microsoft apps that have not cached their credentials and other services. Mail at outlook.cornell.edu is working.
Current Status:
Microsoft has announced that Azure Admin Portal, Teams, Exchange, Azure KeyVault, SharePoint, Storage and other major applications have recovered. For more information, see https://status.azure.com/en-us/status/history/
more details

Scheduled Service Change: KFS patch release 3/14/2021

Start:
2021-03-14 06:00:00
Status:
Closed
Brief Description:
On Sunday, March 14, 2021, between 6:00am and 12:00pm EST, KFS, Cynergy, eShop, and Cynergy Applications will be unavailable for a patch release.
more details

Scheduled Service Change: Cornell Enterprise Directory (LDAP) Server Index Adjustments on 3/14/2021

Start:
2021-03-14 07:00:00
Status:
Closed
Brief Description:
Identity Management is adding indexes to the Production Enterprise Directory (LDAP). Servers will be updated in a rolling fashion and they are behind load balancers, so we do not expect a service outage.
more details

Performance Issue: Zoom Cloud Recording Processing

Start:
2021-03-12 07:48:00
Status:
Closed
Brief Description:
Zoom has reported delays in processing of its cloud recordings and that some recordings may take several more hours to render. They are working on the problem.
Current Status:
Zoom has confirmed this issue is resolved.
more details
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