Performance Issue: Box Temporarily Experienced Performance Issues
Last Updated:
2025-05-21 18:36:20
Event:
2025-05-21 17:26:00
Status:
Closed
Brief Description:
Resolved: The Box web application was reported as unavailable starting at 5:26pm. Box resolved the issue, and the application became available again at 5:51pm.
User Impact:
Some Box account holders were unable to log in, and others reported errors from Box when attempting to upload files.
Workaround:
There is no workaround for this issue
Current Status:
IT Staff report that the issue is resolved.
Services Affected:
Document Sharing
Subsites Affected:
Box
Full Description:
The Box web application was reported as unavailable starting at 5:26pm. Box resolved the issue, and the application became available again at 5:51pm.
CIT TDX ID:
1824357
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
The Box web application was reported as unavailable starting at 5:26pm. Box resolved the issue, and the application became available again at 5:51pm. |
IT Staff report that the issue is resolved. |
2025-05-21 | 18:35:17 |