Performance Issue: TeamDynamix Email Processing Delays
Last Updated:
2025-05-29 09:27:32
Event:
2025-05-28 17:47:00
Status:
Closed
Brief Description:
Resolved: As of 5:47 p.m. EDT on May 28, the TeamDynamix vendor is investigating reports of delays in TeamDynamix email processing. No messages have been lost, but processing them is being delayed.
User Impact:
Some TeamDynamix users may experience delays in email processing.
Workaround:
There is no workaround for this issue
Current Status:
The issue is resolved.
Services Affected:
Service Management Program
Subsites Affected:
TeamDynamix
Full Description:
As of 5:47 p.m. EDT on May 28, the TeamDynamix vendor is investigating reports of delays in TeamDynamix email processing. No messages have been lost, but processing them is being delayed.
CIT TDX ID:
1831914
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
As of 5:47 p.m. EDT on May 28, the TeamDynamix vendor is investigating reports of delays in TeamDynamix email processing. No messages have been lost, but processing them is being delayed. |
The issue is resolved. |
2025-05-29 | 09:27:32 |
As of 5:47 p.m. EDT on May 28, the TeamDynamix vendor is investigating reports of delays in TeamDynamix email processing. No messages have been lost, but processing them is being delayed. |
IT Staff are monitoring the issue. |
2025-05-29 | 07:50:24 |