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IT Status Alerts

All Closed Alerts

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6232 results found, displaying results 241 - 261.

Scheduled Service Change: Routine Wi-Fi System Firmware Patching - 12/13/20

Start:
2020-12-13 05:00:00
Status:
Closed
Brief Description:
On Sunday, December 13, 2020, at 5:00am, the Cornell University Wi-Fi system will be unavailable for 10 to 15 minutes to apply routine firmware patching.
more details

Scheduled Service Change: Pinnacle: Database OS Upgrade to RedHat 7 - 12/12/20

Start:
2020-12-12 07:30:00
Status:
Closed
Brief Description:
The Pinnacle application will not be available Saturday, December 12, 2020, from 7:30am to 5:00pm in order to upgrade the database operating system to RedHat 7.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration - 12/10/20

Start:
2020-12-10 05:00:00
Status:
Closed
Brief Description:
PeopleSoft-related applications and web services will be unavailable Thursday, December 10, 2020, between approximately 5:00am and 7:00am for the migration of online and batch objects to PeopleSoft Production (PSPROD).
more details

Performance Issue: Canvas Zoom Interface Cloud Recordings - Videos Missing Audio Transcripts

Start:
2020-09-16 10:35:00
Status:
Closed
Brief Description:
IT staff are currently investigating an issue reported by users of the Canvas Zoom interface in which audio transcripts are not appearing as downloadable files. Zoom support has been contact to investigate.
Current Status:
The vendor is continuing to investigate the issue.
more details

Scheduled Service Change: Activation of 100G core switch fabric - 12/9/20

Start:
2020-12-08 22:00:00
Status:
Closed
Brief Description:
On Tuesday, December 8, 2020, starting at 10:00pm, CIT Network Engineering will be replacing hardware within the core routing infrastructure. The maintenance is scheduled to be completed by Wednesday, December 9, 2020, at 1:00am.
more details

Scheduled Service Change: Deploy AppSMTP Service Hosts Updates - 12/8/20

Start:
2020-12-08 09:00:00
Status:
Closed
Brief Description:
The AppSMTP service will be updated with new servers and software on Tuesday, December 8, 2020 between 9:00am and 4:00pm. No changes that will affect email flows are anticipated.
more details

Scheduled Service Change: Enable Google Chat Service - 12/6/20

Start:
2020-12-06 08:00:00
Status:
Closed
Brief Description:
On December 6, 2020, between 8:00 and 9:00am, Google Chat will become available to Cornell G Suite users as the preferred chat client. Google Chat will replace Google Hangouts as Google's preferred mechanism for text conversations.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2020-12-03 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable December 3, 2020 approx. 5-7am.
more details

Scheduled Service Change: Security Events to be Captured in Cornell AWS Accounts

Start:
2020-12-02 06:00:00
Status:
Closed
Brief Description:
The CIT Cloud Team will deploy a set of EventBridge Event Rules to all Cornell AWS accounts to capture activity in AWS that is or could be an indicator of an account breach or malicious activity.
more details

Performance Issue: Cornell Secure File Transfer (SFT)

Start:
2020-12-02 09:40:00
Status:
Closed
Brief Description:
Cornell Secure File Transfer (SFT) is currently experiencing an issue where some users are not able to access the application. Cornell staff are investigating.
Current Status:
All Cornell users are able to access the service again.
more details

Scheduled Service Change: Upgrade CUVPN AnyConnect to 4.9(04043)

Start:
2020-12-02 05:00:00
Status:
Closed
Brief Description:
Upgrade ASA distributed AnyConnect clients to 4.9.04043--An upgrade of the CUVPN client, AnyConnect, will be configured in the CUVPN servers on Wednesday, December 2, 2020, 5am - 7am.
more details

Scheduled Service Change: SFT server reboot

Start:
2020-12-02 06:00:00
Status:
Closed
Brief Description:
The Secure File Transfer server will be rebooted on Wednesday, December 2, 2020, around 6am. Users will experience a several-minute outage.
more details

Performance Issue: PeopleSoft Production Slowness

Start:
2020-11-29 11:36:00
Status:
Closed
Brief Description:
There have been reports of slow performance in PeopleSoft Production. IBM technicians are currently investigating the issue. CIT staff will provide periodic updates as they become available.
Current Status:
The issue has been resolved. The PeopleSoft support team will continue to monitor the system.
more details

Performance Issue: Some AWS Customers Experiencing Increased Errors

Start:
2020-11-25 12:06:00
Status:
Closed
Brief Description:
Some Cornell AWS users may be experiencing issues with individual AWS services. This may also cause performance issues and outages for services that rely on AWS. The vendor is actively working to resolve the issue.
Current Status:
Amazon has resolved the issue. All services are now operating normally. The vendor identified the root cause of the Kinesis Data Streams event and completed immediate actions to prevent recurrence.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2020-11-25 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable November 25, 2020, approximately 5-7am.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2020-11-19 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable November 19, 2020, approx. 5am-7am.
more details

Scheduled Service Change: Oracle Directory Server will Refuse Anonymous Queries

Start:
2020-11-15 08:00:00
Status:
Closed
Brief Description:
Beginning Sunday, November 15, 2020, the Oracle Enterprise Directory will no longer allow anonymous lookups.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2020-11-12 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable November 12, 2020, approximately 5-7am.
more details

Performance Issue: Video on Demand and Kaltura Delays

Start:
2020-11-10 15:15:00
Status:
Closed
Brief Description:
Clipping of some entries created more than 48 hours ago within Kaltura Video Editor is currently unavailable. There may also be delays in Video on Demand (VOD) entries receiving automatic machine-generated captions.
Current Status:
The vendor has applied a fix for the Kaltura Video Editor clipping issue, which is believed to be resolved, though the vendor is still monitoring to ensure service. Kaltura also applied a fix for the automatic machine-generated captions delay. Some delays may still be present for a few hours as the system catches up on the captioning backlog.
more details

Performance Issue: Some Zoom Cloud Recordings Not Appearing in Video on Demand

Start:
2020-11-04 11:20:00
Status:
Closed
Brief Description:
Some Zoom users' cloud recordings may not have appeared in the Video on Demand (VOD) service. The issue appears to have been limited to recordings from 11/4/2020. CIT is working with the vendors to resolve the issue.
Current Status:
The Video on Demand vendor, Kaltura, has worked with Zoom and determined that the issue appears to have been limited to recordings from 11/4/2020. Kaltura will continue to investigate the best way to restore missing content. Users whose Zoom Cloud Recordings have not appeared in Video on Demand outside this time frame, or who encounter this in the future, should contact the IT Service Desk at it.cornell.edu/support.
more details
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