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IT Status Alerts

All Closed Alerts

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7120 results found, displaying results 2001 - 2021.

Scheduled Service Change: Upgrade to CentOS 7 for Net-Print Admin Server

Start:
2018-07-31 09:00:00
Status:
Closed
Brief Description:
We will be upgrading the Operating System on the Net-Print Linux administrative server (admin.net-print.cornell.edu) from Red Hat Enterprise Linux 6 to CentOS 7. This change is necessary to discontinue the use of SMB1 for client access to SFS shares. 
more details

Unplanned Outage: Wired and Wi-Fi data network outage near Triphammer RD

Start:
2018-07-30 18:13:00
Status:
Closed
Brief Description:
There is currently a NYSEG power outage near Triphammer RD. As a result wired and Wi-Fi data network service is unavailable at Africana, Child Care Center, Frogbarn, and Ornlab.
Current Status:
NYSEG power has been restored to the Triphammer RD area. Wired and Wi-Fi data network service is available.
more details

Scheduled Service Change: KFS Patch release on Sunday 7/29

Start:
2018-07-29 10:00:00
Status:
Closed
Brief Description:
On 7/26 KFS, Cynergy, cynapps, and Travel reimbursement will be down starting at 6:00 AM for a patch release.
more details

Scheduled Service Change: Upgrade OnTap code on production cluster in Rhodes

Start:
2018-07-29 11:00:00
Status:
Closed
Brief Description:
Shared File Services is performing maintenance Sunday 7/29/2018 between 7am-noon. Both CIFS and NFS protocols will experience two brief interruptions of (less than 90 seconds) during this process.
more details

Scheduled Service Change: Security shutdown/startup bulk mail e-list server (B1)

Start:
2018-07-29 11:45:00
Status:
Closed
Brief Description:
The bulk mail e-list server (B1) will be powered off and back on to activate security patches
more details

Scheduled Service Change: TeamForge/SVN/SourceForge prod power re-cycle servers

Start:
2018-07-29 08:00:00
Status:
Closed
Brief Description:
The TeamForge/SVN application will be unavailable while the servers are power re-cycled on Sunday, July 29th from 4am to 8am. Once the server has been powered off and back on again the services will be restored.
more details

Scheduled Service Change: Jira Prod Power re-cycle servers

Start:
2018-07-29 08:00:00
Status:
Closed
Brief Description:
The Jira application will be unavailable while the servers are power re-cycled on Sunday, July 29th from 4am to 8am. Once the server power re-cycle has been completed the services will be restored.
more details

Scheduled Service Change: PeopleSoft Windows and Linux OS Patching for PS Production servers

Start:
2018-07-29 03:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, Student Employment (PSES) will be unavailable on Saturday July 28, 2018, starting 11pm.
more details

Scheduled Service Change: Turn off the AWS VM running the Sponsored NetID web application

Start:
2018-07-27 10:00:00
Status:
Closed
Brief Description:
The Sponsored NetID VM will be turned off briefly to force the VM to change hardware. The current hardware is scheduled for maintenance and has a planned outage on August 1st. By performing this process, we can avoid an outage during business hours.
more details

Performance Issue: Zoom Audio

Start:
2018-07-12 16:19:00
Status:
Closed
Brief Description:
There have been reports of audio quality issues in Zoom meetings. Cornell staff are investigating and have contacted the vendor. If you’ve encountered unexpected audio quality problems in a Zoom meeting, please contact the IT Service Desk.
Current Status:
Cornell staff are continuing to look into individual incidents as they are reported. Recent cases have not correlated with any system-wide issue. Anyone who encounters audio issues with Zoom should first check their application version ( https://support.zoom.us/hc/en-us/articles/201362393-What-Version-of-Zoom-Am-I-Running ). It should be 4.1.28245.0717 or higher. Also check the audio input or microphone device being used, and whether it's a good match for the size and configuration of the room. If after checking these, you have unresolved Zoom audio issues, please contact the IT Service Desk and a CIT Web Conferencing specialist will investigate.
more details

Performance Issue: "Office 365 Direct" Notifications to EGAs

Start:
2018-07-25 15:50:00
Status:
Closed
Brief Description:
Around 11:50am on Wednesday, July 25, 2018, Cornell's Office 365 system erroneously sent a notification to Cornell Group Accounts (EGAs) indicating they had just been moved to Office 365 Direct email routing. No action needs to be taken.
Current Status:
Cornell staff is investigating why these messages were sent in error.
more details

Scheduled Service Change: Blackboard impacting data center maintenance 26-July-2018

Start:
2018-07-26 06:00:00
Status:
Closed
Brief Description:
On Thursday, July 26th, 2018 between the hours of 2:00 am to 06:00 am Eastern Time, the Managed Hosting Engineers will perform emergency maintenance on Blackboard.
more details

Unplanned Outage: Switches down at Seneca Place

Start:
2018-07-24 21:14:00
Status:
Closed
Brief Description:
Some Network switches at Seneca Place are currently down.
Current Status:
NYSEG power has been restored. Seneca Place switches are back up.
more details

Performance Issue: Net-Print Brief Outage Tuesday Morning 7/24/18

Start:
2018-07-24 13:59:00
Status:
Closed
Brief Description:
The Net-Print service was unavailable for about fifteen minutes on Tuesday, July 24, 2018, beginning at around 10am. Individuals attempting to print at that time were not able to.
Current Status:
The service is operating normally at this time.
more details

Scheduled Service Change: Net-Print Prod Database updates semi-annual cycle

Start:
2018-07-24 10:00:00
Status:
Closed
Brief Description:
On Tuesday, July 24th, 2018 beginning at 6am to 8am, Net-Print will be unavailable to users while database updates are applied to the servers.
more details

Scheduled Service Change: Security alternate e-list server (Y2) power off/power on

Start:
2018-07-24 07:45:00
Status:
Closed
Brief Description:
The alternate e-list server (Y2) will be powered off/powered back on to activate security patches
more details

Scheduled Service Change: OS and database patching for bmw160.serverfarm.cornell.edu.

Start:
2018-07-24 04:00:00
Status:
Closed
Brief Description:
The following CU Police applications will experience intermittent availability due to patching on the associated database server: Cornell University's Daily Crime Log, CUPD Key Management System, CUPD Access Control's Support Request Page.
more details

Scheduled Service Change: Provision email aliases into Box

Start:
2018-07-22 13:00:00
Status:
Closed
Brief Description:
Cornell email aliases (COEA) will be added to Cornell Box accounts. Collaboration invitations sent to email aliases will be correctly linked to the correct user. 
more details

Scheduled Service Change: Remedy Server Monthly Database and Network Patching July 22, 2018

Start:
2018-07-22 05:00:00
Status:
Closed
Brief Description:
The Remedy on Demand team will be performing Database & Network maintenance on Remedy production servers. During this activity there will be multiple service disruptions of 15-20 minutes within the maintenance window.
more details

Scheduled Service Change: KFS, Cynergy, eShop, Cynergy Apps, Travel extended maintentance for FYE

Start:
2018-07-20 21:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, Cynergy Applications and Travel will be unavailable starting at 5PM for early maintenance in support of Fiscal Year End activity
more details
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