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Unplanned Outage: Wired and Wi-Fi data network outage at Lowrise 6

Last Updated:
2019-02-01 15:38:22
Event:
2019-01-31 18:13:00
Status:
Closed
Brief Description:
The lowrise6 networking switches are currently down due to a a flooding issue in the building.
User Impact:
No network connectivity in lowrise6.
Workaround:
There is no workaround for this issue
Current Status:
These switches are now back up and network connectivity has been restored.
Services Affected:
Network
Wi-Fi Network Service
Full Description:
The lowrise6 networking switches are currently down due to a a flooding issue in the building.



Timeline of Changes

Description Current Status Date Time
The lowrise6 networking switches are currently down due to a a flooding issue in the building. These switches are now back up and network connectivity has been restored. 2019-02-01 15:38:22
The lowrise6 networking switches are currently down due to a a flooding issue in the building. CIT network technicians have unplugged network equipment in lowrise6 to prevent equipment damage due to the water. No estimated time to restore. 2019-01-31 18:46:42
The lowrise6 networking switches are currently down due to a a flooding issue in the building. CIT network technicians are currently working to restore connectivity. 2019-01-31 18:17:44