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IT Status Alerts

All Closed Alerts

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6728 results found, displaying results 1581 - 1601.

Unplanned Outage: Some NYC Network Connections Down

Start:
2018-08-17 15:45:00
Status:
Closed
Brief Description:
The network connections to Ruffian Equine Clinic, ILR NYC, and EZ-Backup Remote are currently down. Wireless service has been restored only to NYC Tech Campus, with limited bandwidth, but there is still no wired connectivity there.
Current Status:
Network service has been restored to all affected locations.
more details

Performance Issue: Automatic Captioning for Video On Demand

Start:
2018-08-08 12:24:00
Status:
Closed
Brief Description:
Automatic machine captions for some new media uploaded to Cornell's Video On Demand service are not being processed for captioning. The captioning vendor is working to fix the issue.
Current Status:
Captioning is continuing to work normally. Testing indicates that videos uploaded since the issue started have been captioned.
more details

Scheduled Service Change: PeopleSoft: Bi-weekly migration of online and batch objects, 8/16/2018

Start:
2018-08-16 05:00:00
Status:
Closed
Brief Description:
PeopleSoft bi-weekly migration of online and batch objects, 8/16/2018.
more details

Performance Issue: Endpoint Management Tools Service Jamf Pro

Start:
2018-08-14 13:19:00
Status:
Closed
Brief Description:
The Endpoint Management Tools Service Jamf Pro component is experiencing intermittent connectivity issues after an upgrade this past weekend, 8/11 – 8/12.
Current Status:
On campus connectivity is working. There is a workaround for VPN connectivity.
more details

Scheduled Service Change: EZ-Backup Partial Outage: Restarting Selected Servers to grow Active Log

Start:
2018-08-14 20:00:00
Status:
Closed
Brief Description:
In order to resolve issue with backups of the databases supporting service, need to grow the active log space for those databases, which in turn requires a restart of the associated server(s)
more details

Performance Issue: Sponsored NetID App

Start:
2018-08-06 15:31:00
Status:
Closed
Brief Description:
The issues affecting Remedy have also had an impact on Sponsored NetID request processing. New applications can be submitted through the app, but are not being processed at this time. All will eventually be fulfilled.
Current Status:
Identity Management staff have set up a process that completes Sponsored NetID requests without going through Remedy, and automatic processing has resumed. All queued requests have been completed.
more details

Performance Issue: Main e-list server delays August 13

Start:
2018-08-13 08:00:00
Status:
Closed
Brief Description:
The main e-list server experienced delays on Monday August 13, 2018, starting at 8am. They were fully resolved at 5pm. Typical delays were 20 minutes, though in some cases, delays may have been as long as 70 minutes.
Current Status:
The issue is resolved.
more details

Performance Issue: Remedy Application Slowness/Login Errors.

Start:
2018-08-13 14:11:00
Status:
Closed
Brief Description:
Some Remedy user are experiencing slowness or the inability to log in at times.
Current Status:
This issue has been resolved.
more details

Scheduled Service Change: KFS Patch Release on Sunday, August 12, 2018

Start:
2018-08-12 06:00:00
Status:
Closed
Brief Description:
Kuali Financial System (KFS) patch release on Sunday, August 12, 2018, between 6:00am-12:00pm.
more details

Scheduled Service Change: SAN (Storage Area Network) and SVC (SAN Volume Controller) maintenance, 8/1

Start:
2018-08-12 07:00:00
Status:
Closed
Brief Description:
On Sunday, August 12, 2018, between 7:00am and 12:00pm, CIT will perform SAN (Storage Area Network) and SVC (SAN Volume Controller) maintenance in Rhodes Hall and CCC.
more details

Scheduled Service Change: Patching firmware on network switches and routers in CIT data centers

Start:
2018-08-12 05:00:00
Status:
Closed
Brief Description:
CIT data center routine maintenance to patch firmware on network switches in the CIT data centers. This will impact both CIT and co-location customers.
more details

Scheduled Service Change: Complete Juniper router cut-over in Hollister node

Start:
2018-08-12 05:00:00
Status:
Closed
Brief Description:
Final work to complete cutting over Hollister node to the new Juniper router.
more details

Scheduled Service Change: Complete Juniper Router cut-over in Morrison node, 8/12/2018

Start:
2018-08-12 05:00:00
Status:
Closed
Brief Description:
Final work to complete cutting over Morrison node to the new Juniper router, 8/12/2018.
more details

Scheduled Service Change: Upgrade the main elist server to Aurea LM v12.2.4, 8/12/2018, 6:00am

Start:
2018-08-12 06:00:00
Status:
Closed
Brief Description:
Upgrade the main e-list server (Y1) to the latest version of Aurea LM 12.2.4 (from v12.0m) on 8/12/18 between 6:00-6:30am, to deploy bug fixes, security fixes, upgrade TLS support and stay current with the product.
more details

Performance Issue: Spirion Console Unavailable Due to Ongoing Upgrade

Start:
2018-08-09 10:11:00
Status:
Closed
Brief Description:
The planned upgrade for the Spirion Console is still processing. The console will not be available until the upgrade concludes. Existing Spirion scanning is working and not affected by the console unavailability.
Current Status:
The upgrade process has concluded and the Spirion Console is available again.
more details

Scheduled Service Change: Bulkmail elist server will be upgraded

Start:
2018-08-09 06:00:00
Status:
Closed
Brief Description:
Upgrade the bulkmail e-list server
more details

Scheduled Service Change: Remedy Hot Fix being applied night of August 8, 2018

Start:
2018-08-08 21:00:00
Status:
Closed
Brief Description:
Vendor will be applying a hot fix to the production instance of Remedy in order to fix reported problems with assigning tickets in SmartIT ("Error 106").
more details

Scheduled Service Change: PeopleSoft - off cycle migration Wednesday 8/8/2018 5:30-7am

Start:
2018-08-08 05:30:00
Status:
Closed
Brief Description:
PeopleSoft - off cycle migration Wednesday 8/8/2018 5:30-7am for Financial Aid functionality.
more details

Scheduled Service Change: Upgrade F5 BIG-IP Load balancer.

Start:
2018-08-06 05:00:00
Status:
Closed
Brief Description:
* Change Description: Upgrade BIG-IP to 12.1.3.4
more details

Scheduled Service Change: Security restart main e-list server (Y1)

Start:
2018-08-05 07:45:00
Status:
Closed
Brief Description:
* Change Description: The main e-list server (Y1) will be powered off/powered on to activate security patches
more details
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