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IT Status Alerts

All Closed Alerts

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6960 results found, displaying results 1381 - 1401.

Performance Issue: E-List Service Delays

Start:
2019-09-05 00:30:00
Status:
Closed
Brief Description:
The E-List service experienced delays from September 4, 2019, at 8:30pm, to September 5, 2019, at 11:30am. This was due to an email storm occurring on one of the e-lists. The issue has since resolved, and the service has returned to normal operation.
Current Status:
This issue has been resolved and the E-List service has returned to normal operation.
more details

Scheduled Service Change: PeopleSoft: Weekly Migration 09/05/2019

Start:
2019-09-05 09:00:00
Status:
Closed
Brief Description:
On Thursday, September 5, 2019 from approximately 5:00am to 7:00am PeopleSoft will be unavailable for the migration of online and batch objects.
more details

Unplanned Outage: Concur is currently down

Start:
2019-09-03 14:59:00
Status:
Closed
Brief Description:
Concur has informed us that that application (https://www.cncur.cornell.edu/) is currently unavailable.
Current Status:
The vendor reports Concur is now available.
more details

Scheduled Service Change: Cornell Qualtrics surveys: Custom From Addresses will require prior setup

Start:
2019-09-01 04:01:00
Status:
Closed
Brief Description:
Starting September 1, 2019, Qualtrics will make a change to their systems to improve email deliverability after which it will be necessary for any custom From Addresses used in the Qualtrics Mailer to be set up in the system first.
more details

Scheduled Service Change: Move web2.login.cornell.edu to new VM

Start:
2019-09-01 12:00:00
Status:
Closed
Brief Description:
On Sunday, September 1, 2019 at 8:00am, web2.login.cornell.edu will be moved to a new server. It will keep its current IP. There should be no interruption of the service.
more details

Scheduled Service Change: Canvas maintenance

Start:
2019-09-01 04:00:00
Status:
Closed
Brief Description:
On Sunday, September 1, 2019 between midnight and 4:00am, maintenance will be performed on the Canvas system. During this maintenance, users may experience a short downtime of the Canvas system.
more details

Performance Issue: Mersive Solstice Pods Discovery Issues

Start:
2019-08-15 15:01:00
Status:
Closed
Brief Description:
Mersive Solstice Pods with versions 3.3.2, 3.2.1, 3.1.1 are experiencing discovery issues with the Solstice Discovery Service when trying to connect through client Solstice applications.
Current Status:
Updated the server to discovery version 4.3 which resolved the issues
more details

Scheduled Service Change: PeopleSoft: Weekly Migration of Online and Batch Objects 08/29/2019

Start:
2019-08-29 09:00:00
Status:
Closed
Brief Description:
On Thursday, August 29, 2019 from approximately 5:00am to 7:00am PeopleSoft will be unavailable for the migration of online and batch objects.
more details

Performance Issue: Remedy Email Processing Delays

Start:
2019-08-26 12:26:00
Status:
Closed
Brief Description:
Email to Remedy is not currently processing.
Current Status:
The vendor has resolved the issue and email is now processing in Remedy.
more details

Performance Issue: Network connectivity issues - locations served by CCC router

Start:
2019-08-26 13:54:00
Status:
Closed
Brief Description:
IT staff are investigating wired and wireless connectivity issues for buildings off the CCC router.
Current Status:
This issue has been resolved and connectivity has been restored to the affected buildings.
more details

Scheduled Service Change: KFS Patch Release 08/25/2019

Start:
2019-08-25 10:00:00
Status:
Closed
Brief Description:
On Sunday, August 25, 2019 from 6am - Noon KFS, Cynergy, eShop, Cynergy Applications, and Travel reimbursement will be down for a patch release.
more details

Scheduled Service Change: Digication Scheduled Maintenance

Start:
2019-08-25 06:00:00
Status:
Closed
Brief Description:
Digication will be performing important system maintenance on Sunday, August 25, 2019 from 2:00am to 5:00am. During this time, the system will not be available and users will be unable to log in to their Digication accounts.
more details

Scheduled Service Change: Remote Assistance Upgrade

Start:
2019-08-24 11:00:00
Status:
Closed
Brief Description:
The change will occur during a service upgrade between 7am and 9am on August 24, 2019. During the upgrade, there will be periods where new remote assistance sessions will not be possible.
more details

Scheduled Service Change: Cornell Dropbox will be upgraded

Start:
2019-08-23 10:00:00
Status:
Closed
Brief Description:
On Friday, August 23, 2019, between 6:00am and 8:00am, IT staff will upgrade Cornell Dropbox. During the cut-over, users should expect the service to be unavailable.
more details

Scheduled Service Change: PeopleSoft: Weekly Migration of Online and Batch Objects 08/22/2019

Start:
2019-08-22 09:00:00
Status:
Closed
Brief Description:
PeopleSoft: Weekly migration of online and batch objects. 08/22/2019
more details

Performance Issue: Possible Outage of Video On Demand (VOD) and Video Platform Service (VPS)

Start:
2019-08-21 18:56:00
Status:
Closed
Brief Description:
The vendor has reported an outage of upload functionality for Video On Demand (VOD; https://it.cornell.edu/vod/).
Current Status:
The vendor is reporting the issue as resolved as of Aug 21, 15:28 EDT.
more details

Scheduled Service Change: Monthly Updates Net-Print PaperCut MS OS - Planned Outage

Start:
2019-08-20 09:00:00
Status:
Closed
Brief Description:
Net-Print PaperCut: planned outage MS OS Monthly updates
more details

Scheduled Service Change: Upgrade Duo on ADFS servers (Cornell Two-Step Login)

Start:
2019-08-18 11:00:00
Status:
Closed
Brief Description:
Upgrade Duo plugin on ADFS servers
more details

Scheduled Service Change: Brief Early-Morning Network Outage for Some Buildings

Start:
2019-08-16 09:00:00
Status:
Closed
Brief Description:
On Friday, August 16th at 5am there will be a short, less than ten minute, outage for all network connectivity served out of the Goldwin-Smith node.
more details

Scheduled Service Change: Upgrade CUVPN AnyConnect clients

Start:
2019-08-15 09:00:00
Status:
Closed
Brief Description:
An upgrade of the CUVPN client, AnyConnect, will be configured in the CUVPN servers on Thursday, August 15 from 05:00 am - 07:00 am. Once configured, AnyConnect clients will automatically upgrade on client machines when they connect to the service.
more details
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