Performance Issue: CU Blogs service intermittent outages
Last Updated:
2020-10-02 12:25:53
Event:
2020-10-01 17:30:00
Status:
Closed
Brief Description:
Users have encountered brief outages with the CUBlogs service starting at approximately 1:30pm today. IT staff are working with the vendor to address the issue.
User Impact:
Users have experienced intermittent outages of the CU Blogs service.
Workaround:
There is no workaround for this issue
Current Status:
The issue has been resolved. IT staff will continue to monitor the service and will review the vendor's analysis when completed.
Services Affected:
CU Blogs
Subsites Affected:
Blogs
Full Description:
Users have encountered brief outages with the CUBlogs service starting at approximately 1:30pm today. IT staff are working with the vendor to address the issue.
CIT TDX ID:
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Users have encountered brief outages with the CUBlogs service starting at approximately 1:30pm today. IT staff are working with the vendor to address the issue. | The issue has been resolved. IT staff will continue to monitor the service and will review the vendor's analysis when completed. | 2020-10-02 | 12:25:53 |
| Users have encountered brief outages with the CUBlogs service starting at approximately 1:30pm today. IT staff are working with the vendor to address the issue. | Vendor DevOps team has the issue under control. They are still looking into the exact cause and will get us a full update once they know more. Once they do that and our support team has had a chance to review the notes, we will provide a full post-mortem report. | 2020-10-01 | 21:07:02 |
| Users have encountered brief outages with the CUBlogs service starting at approximately 1:30pm today. IT staff are working with the vendor to address the issue. | IT staff are working with the vendor to address the issue. | 2020-10-01 | 20:05:23 |