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IT Status Alerts

All Closed Alerts

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7249 results found, displaying results 541 - 561.

Performance Issue: Updated: Search in Microsoft 365 may be unavailable to some users

Start:
2023-04-24 19:08:00
Status:
Closed
Brief Description:
Search in Microsoft 365 may be unavailable to some users. CIT has reported the issue to Microsoft and Microsoft is working on this problem.
Current Status:
Search is working for 99% of searches. CIT is converting this issue to a problem ticket until Microsoft solves the problem for the remaining 1% of searches. Microsoft has reported that this will take some time. CIT will continue to monitor the problem until it is solved.
more details

Performance Issue: Video On Demand (VOD) Transcript Window not Displaying

Start:
2023-04-24 14:45:00
Status:
Closed
Brief Description:
Resolved: The transcript window or widget which is normally displayed below media in the Video On Demand (VOD) service is not available. CIT has opened a high-priority case with the vendor on this issue.
Current Status:
The vendor has reported this as resolved. CIT confirmed by testing the fix.
more details

Unplanned Outage: Resolved: Exchange Account Manager is Unavailable

Start:
2023-04-25 15:18:00
Status:
Closed
Brief Description:
There was a brief unplanned outage of the Exchange Account Manager ( https://eam.exchange.cornell.edu ). This service was restarted. CIT's email team is investigating.
Current Status:
Service has been restored.
more details

Performance Issue: Problems with Microsoft 365 apps

Start:
2023-04-20 13:58:00
Status:
Closed
Brief Description:
Resolved: Microsoft is reporting "Some users may be unable to view or access group calendars and email messages in the Outlook desktop client and Outlook on the web". Some Cornell users are reporting problems with Microsoft 365 apps, including Bookings.
Current Status:
Microsoft reports that after extended monitoring and receiving confirmation from previously affected users, they have confirmed that adding further processing throughput successfully resolved the issue.
more details

Security Alert: Urgent Google Chrome/Microsoft Edge Patch

Start:
2023-04-17 17:25:00
Status:
Closed
Brief Description:
A zero-day vulnerability in Google Chrome and Microsoft Edge may lead to arbitrary code execution or sensitive information disclosure. Google states this vulnerability is being actively exploited. Patch now.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2023-04-20 09:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable Thurs., April 20, 2023, between 5-7am.
more details

Unplanned Outage: Test of the IT Alerts System

Start:
2023-04-19 14:21:00
Status:
Closed
Brief Description:
This is a test of the IT Alerts system. There is nothing wrong with any service. However, we need to confirm that all required features, including messages, are working.
Current Status:
CIT is testing the IT Alerts application after this morning's upgrade.
more details

Scheduled Service Change: KFS patch release - 4/16/2023

Start:
2023-04-16 10:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release this Sunday from 6am to 12pm EST.
more details

Scheduled Service Change: PeopleSoft: Windows and Linux OS Patching - 4/16/2023

Start:
2023-04-16 09:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, & Student Empl. (PSES) will be unavailable on Sun., Apr. 16, 2023, from 5-10:00am.
more details

Scheduled Service Change: e-List servers down for OS patching

Start:
2023-04-12 08:45:00
Status:
Closed
Brief Description:
On Wednesday, April 12, and Sunday, April 16, 2023, the four Cornell e-list servers (Y2, Y1, B1, and maxima40) will be unavailable during monthly OS patching.
more details

Unplanned Outage: Pinnacle is unavailable

Start:
2023-04-14 14:03:00
Status:
Closed
Brief Description:
Resolved: After patches were applied last night, the production instance of Pinnacle is unavailable.
Current Status:
Service has been restored.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration - 4/13/23 - 4am-7am

Start:
2023-04-13 08:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable Thurs., Apr. 13, 2023, between 4-7:00am.
more details

Scheduled Service Change: CCC Juniper router cutover - building cutover

Start:
2023-04-13 08:00:00
Status:
Closed
Brief Description:
On Thursday, April 13, 2023, between 4-6:00am, wired and wireless internet access to the following buildings will be impacted during network maintenance. For a list of affected locations, see the full description.
more details

Scheduled Service Change: Rhodes Juniper router cutover - building cutover - 4/11/2023

Start:
2023-04-11 08:00:00
Status:
Closed
Brief Description:
On Tuesday, April 11, 2023, between 4:00 and 6:00am, wired and wireless internet access to multiple locations will be impacted to perform network maintenance and upgrades. See the full description for location details.
more details

Scheduled Service Change: HAProxy for RDS (rds-proxy) deployment to be updated for proxied DBs

Start:
2023-04-09 11:00:00
Status:
Closed
Brief Description:
On Sunday, Apr. 9, 2023, from 7-9am, the configuration of the HAProxy for RDS (rds-proxy) will be updated for proxied RDS DBs. DB clients connected to RDS instances through rds-proxy will have connections ended but will be able to reconnect immediately.
more details

Unplanned Outage: Provisioning of new accounts in Microsoft 365 is unavailable

Start:
2023-04-05 18:01:00
Status:
Closed
Brief Description:
Provisioning of new accounts in Microsoft 365 is currently unavailable. CIT's email team is investigating.
Current Status:
Some newly activated student accounts did not have forwarding set to Google Workspace. Any students who were impacted would not receive any email in their Google account. The issue with the provisioning system was identified and has been resolved.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2023-04-06 09:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Thursday, April 6, 2023, from 5-7am.
more details

Scheduled Service Change: CCC Juniper router cutover

Start:
2023-04-06 08:00:00
Status:
Closed
Brief Description:
Wired and Wireless internet access will be unavailable on April 6, 2023, from 4-6am in certain buildings while CIT performs network maintenance and upgrades.
more details

Scheduled Service Change: Canvas impacting maintenance this Thursday, April 6, 2023

Start:
2023-04-06 05:05:00
Status:
Closed
Brief Description:
Instructure will be performing a brief maintenance event on Cornell's Canvas instance on April 6th, 2023 during the 1:05am-3:05am maintenance window. Users may not be able to access Canvas while the event is underway.
more details

Unplanned Outage: Network Outage @ NY Tech Campus

Start:
2023-04-02 12:30:00
Status:
Closed
Brief Description:
There is a hardware issue with the managed firewall at the NY Tech Campus. The wired network service is down. The wireless network is not impacted.
Current Status:
All services are restored on a different remote firewall. CIT Network engineering is en route to replace the failed unit.
more details
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