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IT Status Alerts

All Closed Alerts

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7324 results found, displaying results 21 - 41.

Scheduled Service Change: core2-ex upgrade

Start:
2025-06-17 04:00:00
Status:
Closed
Brief Description:
Cornell CIT Network Engineering will be upgrading the operating system for one of the two routers that aggregate traffic on campus on Tuesday the 17th of June between 4am and 6am ET.
more details

Scheduled Service Change: core1-ex upgrade

Start:
2025-06-16 04:00:00
Status:
Closed
Brief Description:
Cornell CIT Network Engineering will be upgrading the operating system for one of the two routers that aggregate traffic on campus on Monday the 16th of June between 4am and 6am ET.
more details

Scheduled Service Change: dist1-srx upgrade

Start:
2025-06-16 04:00:00
Status:
Closed
Brief Description:
Cornell CIT Network Engineering will be upgrading the operating system for one of the two routers that act as head ends for the Cornell Network Extension SOHO routers on Monday the 16th of June between 4am and 6am ET.
more details

Performance Issue: Confluence Errors

Start:
2025-06-13 09:15:00
Status:
Closed
Brief Description:
There have been reports of errors while using Confluence, including "Can't connect to server" and "Error loading source" as well as unexpected behavior when using "Recently worked on" and "Recently viewed" in the Dashboard sidebar or using search.
Current Status:
The vendor reports that the issue is resolved and user reports are confirming the service is working as expected.
more details

Scheduled Service Change: Routine WiFi System Firmware Patching

Start:
2025-06-13 05:00:00
Status:
Closed
Brief Description:
On Friday June 13th at 5am ET the Cornell University WiFi system will be unavailable for 10-15 minutes to apply routine firmware patching, All three WiFi networks will be affected including eduroam, RedRover, and Cornell-Visitor.
more details

Scheduled Service Change: Zoom User Deprovisioning

Start:
2025-06-12 17:00:00
Status:
Closed
Brief Description:
Cornell Zoom accounts associated with individuals who no longer have a university affiliation that provides access to Zoom (such as alumni, retirees, etc.) will be unlinked from the Cornell Zoom instance.
more details

Performance Issue: Box errors

Start:
2025-06-12 15:03:00
Status:
Closed
Brief Description:
Errors reported logging in and accessing files in Box.
Current Status:
The issue has been resolved.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2025-06-12 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable on Thurs. June 12 between 5am and 7am ET.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2025-06-05 04:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable Thurs., June 5, 2025, between 5:00-7:00am.
more details

Performance Issue: Copilot service returning errors

Start:
2025-06-04 16:03:00
Status:
Closed
Brief Description:
Some Copilot users are seeing errors, including “Service Communication is currently unavailable” when submitting a prompt and "There was a problem reaching the app" when attempting to launch Copilot.
Current Status:
The issue has been resolved.
more details

Performance Issue: New Microsoft 365 Licenses Not Available

Start:
2025-06-02 13:03:00
Status:
Closed
Brief Description:
New Microsoft 365 licenses are not currently available.
Current Status:
Resolved: IT staff have developed a workaround to allow licenses to be assigned once again.
more details

Performance Issue: TeamDynamix Performance Degradation - Login Issues

Start:
2025-06-02 08:59:00
Status:
Closed
Brief Description:
Cornell IT Staff are investigating reports that the TeamDynamix TDNext interface is unavailable for login at this time. The issue appears to be largely affecting the Work Management functions and customer portals appear to still be accessible.
Current Status:
Resolved/Monitoring: The login issues affecting access to TeamDynamix Work Management (TDNext) features have been resolved. 

The vendor has rolled back both the live service and sandbox instance to the pre-update version and will investigate root causes. 
more details

Scheduled Service Change: KFS 06/01/2025 patch release

Start:
2025-06-01 06:00:00
Status:
Closed
Brief Description:
On Sunday, June 1, 2025, from 6:00am - 12:00pm, KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release.
more details

Scheduled Service Change: TeamDynamix Major UX Revision 12.0 rollout - 5/31/25

Start:
2025-05-31 00:00:00
Status:
Closed
Brief Description:
REMINDER: TeamDynamix version 12 will be implemented for Cornell IT technicians on Saturday, May 31, 2025. The new version will update the look and feel of the TDNext interface used to work customer tickets.
more details

Scheduled Service Change: Weill Hall Network Switch Replacement - 5/27/25

Start:
2025-05-27 04:00:00
Status:
Closed
Brief Description:
From Tuesday, May 27, through Friday May 30, 2025 (four days), between 4:00am and 7:00am each day, replacement of Weill Hall network switches will take place. There will be brief network disruptions (including Wi-Fi) to individual devices.
more details

Performance Issue: TeamDynamix Email Processing Delays

Start:
2025-05-28 17:47:00
Status:
Closed
Brief Description:
Resolved: As of 5:47 p.m. EDT on May 28, the TeamDynamix vendor is investigating reports of delays in TeamDynamix email processing. No messages have been lost, but processing them is being delayed.
Current Status:
The issue is resolved.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration - 5/29/25

Start:
2025-05-29 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) unavailable Thurs., May 29, 2025, 5-7:00am.
more details

Performance Issue: Beyond Identity Experienced Performance Issues

Start:
2025-05-27 09:00:00
Status:
Closed
Brief Description:
Resolved: Beyond Identity was briefly unavailable today between 9am and 10am. The vendor has resolved the issue.
Current Status:
IT Staff report that the issue is resolved. 
more details

Scheduled Service Change: Move APs to new clara controller

Start:
2025-05-23 06:00:00
Status:
Closed
Brief Description:
On Friday, May 23, 2025, from 6-8:00am, CIT Network Engineering will be moving wireless access points to a new wireless gateway in many buildings (see Full Description for details). During this window, wireless access will be disrupted for short periods.
more details

Scheduled Service Change: ADVA upgrade

Start:
2025-05-22 09:00:00
Status:
Closed
Brief Description:
CIT Network Engineering will be upgrading the ADVA operating system for one of our WDM spans that carries traffic to/from NYC on Thursday, May 22, 2025, between 9:00 - 11:00am. This work is non-service impacting.
more details
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