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IT Status Alerts

All Closed Alerts

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7303 results found, displaying results 21 - 41.

Scheduled Service Change: Junos upgrade - wan3-mx & nyc1-mx

Start:
2025-05-22 04:00:00
Status:
Closed
Brief Description:
On Thursday, May 22, 2025, between 4:00am and 6:00am, CIT Network Engineering will be upgrading the Junos operating system for two of the four routers that connect Cornell to the Internet and Internet2.
more details

Performance Issue: Box Temporarily Experienced Performance Issues

Start:
2025-05-21 17:26:00
Status:
Closed
Brief Description:
Resolved: The Box web application was reported as unavailable starting at 5:26pm. Box resolved the issue, and the application became available again at 5:51pm.
Current Status:
IT Staff report that the issue is resolved.
more details

Scheduled Service Change: Junos upgrade - wan1-mx & wan2-mx

Start:
2025-05-21 04:00:00
Status:
Closed
Brief Description:
On Wednesday, May 21, 2025, between 4:00am and 6:00am, CIT Network Engineering will be upgrading the Junos operating system for two of the four routers that connect Cornell to the Internet and Internet2.
more details

Scheduled Service Change: Junos upgrade - dmz2-mx

Start:
2025-05-20 04:00:00
Status:
Closed
Brief Description:
On Tuesday, May 20, 2025, between 4:00am and 6:00am, CIT Network Engineering will be upgrading the Junos operating system for one of the two routers that aggregates traffic going off campus.
more details

Scheduled Service Change: Junos upgrade - dmz1-mx

Start:
2025-05-19 04:00:00
Status:
Closed
Brief Description:
On Monday, May 19, 2025, between 4:00am and 6:00am, CIT Network Engineering will be upgrading the Junos operating system for one of the two routers that aggregates traffic going off campus.
more details

Scheduled Service Change: KFS patch release May 18th, 2025

Start:
2025-05-18 06:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release this Sunday, May 18, 2025, from 6:00am to 12:00pm ET.
more details

Scheduled Service Change: PeopleSoft: Application of PeopleTools 8.60.20

Start:
2025-05-16 21:00:00
Status:
Closed
Brief Description:
Reminder: PeopleSoft Campus Solutions will be upgraded to the latest PeopleTools 8.60 version, from 8.60.15 to 8.60.20. The service will be unavailable Friday, May 16, 2025, 9:00pm, through Saturday, May 17, 2025 on or before 12:00pm for this upgrade.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2025-05-15 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) unavailable Thurs., May 15, 2025, from 5:00-7:00am.
more details

Performance Issue: Ring Central 911 Call Routing Performance Issue

Start:
2025-05-12 16:56:00
Status:
Closed
Brief Description:
Resolved: Ring Central phone numbers are affected by a 911 call routing issue. Calling from a campus blue light emergency phone or dialing 911 from your Ring Central phone or app may result in your call reaching a National Call Center.
Current Status:
The issue is resolved. Public Safety Communications has confirmed via testing and the Public Safety Ambassadors that blue lights, emergency phones, and dialing 911 from your Ring Central phone or application are properly routing to Public Safety Communications. 
more details

Performance Issue: Microsoft Key Management Service (KMS) Server Performance Issues on KMS01

Start:
2025-05-08 16:56:00
Status:
Closed
Brief Description:
Resolved: Office 2013, 2016, and 2019 are currently failing to activate against KMS01. The KMS01 server will activate Office 2021 and Office 2024. KMS02 is currently fully functional.
Current Status:
The issue is resolved.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2025-05-08 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable Thu., May 8, 2025, between 5:00-7:00am.
more details

Performance Issue: Wasabi Cloud Object Storage Performance Issues

Start:
2025-05-07 10:57:00
Status:
Closed
Brief Description:
Wasabi Cloud Object Storage service customers may receive a "StorageQuotaExceeded" error message when accessing Reserved Capacity Storage accounts.
Current Status:
The vendor has resolved the issue.
more details

Unplanned Outage: Cybersecurity Training Website Unavailable

Start:
2025-05-07 13:50:00
Status:
Closed
Brief Description:
The Cybersecurity Training website is currently unresponsive. IT staff are aware of the issue and working to resolve.
Current Status:
The issue has been resolved.
more details

Unplanned Outage: EGA-Based Qualtrics Accounts

Start:
2025-04-29 14:49:00
Status:
Closed
Brief Description:
Individuals who have EGA-based Qualtrics accounts are reporting they cannot sign into the accounts, receiving an error message of "User Not Authorized." Qualtrics staff are investigating the issue.
Current Status:
Qualtrics has reported that this issue has been resolved. Internal testing resulted in a successful login. 
more details

Unplanned Outage: Longview CornellPrd down due to database related error

Start:
2025-05-06 06:45:00
Status:
Closed
Brief Description:
Resolved: The Longview CornellPrd instance is down due to a database-related error. Recovery is underway with expected completion by 1pm. The vendor is determining the root cause.
Current Status:
The issue is resolved.
more details

Scheduled Service Change: PeopleSoft: Windows and Linux OS Patching

Start:
2025-05-04 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, Student Employment (PSES) will be unavailable Sun., May 4, 2025, between 5:00-10:00am.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2025-05-01 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) may be unavailable Thursday, May 1, between approx. 5am-7am.
more details

Unplanned Outage: Longview production system is unavailable

Start:
2025-04-28 09:24:00
Status:
Closed
Brief Description:
Resolved: Longview, the University's Budget Management tool, is currently unavailable. The overnight process must be run again, which will take a few hours. CIT will provide an update when the process has been rerun and the system is available again.
Current Status:
CIT has restored the Longview production service. 
more details

Unplanned Outage: TeamDynamix is unavailable

Start:
2025-04-28 11:06:00
Status:
Closed
Brief Description:
Resolved: TeamDynamix is currently unavailable or responding slowly. CIT has reported the issue to the vendor and is investigating.
Current Status:
TeamDynamix service has been restored.
more details

Scheduled Service Change: KFS patch release

Start:
2025-04-27 06:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release this Sunday, April 27, 2025, from 6am to 12pm noon EST.
more details
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