Performance Issue: Confluence Errors
Last Updated:
2025-06-13 10:48:42
Event:
2025-06-13 09:15:00
Status:
Closed
Brief Description:
There have been reports of errors while using Confluence, including "Can't connect to server" and "Error loading source" as well as unexpected behavior when using "Recently worked on" and "Recently viewed" in the Dashboard sidebar or using search.
User Impact:
Errors while using Confluence, including "Can't connect to server" and "Error loading source" as well as unexpected behavior when using "Recently worked on" and "Recently viewed" in the Dashboard sidebar or using search.
Workaround:
There is no workaround for this issue
Current Status:
The vendor reports that the issue is resolved and user reports are confirming the service is working as expected.
Services Affected:
Collaboration Platforms
Subsites Affected:
Confluence
Full Description:
There have been reports of errors while using Confluence, including "Can't connect to server" and "Error loading source" as well as unexpected behavior when using "Recently worked on" and "Recently viewed" in the Dashboard sidebar or using search.
CIT TDX ID:
1851064
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
There have been reports of errors while using Confluence, including "Can't connect to server" and "Error loading source" as well as unexpected behavior when using "Recently worked on" and "Recently viewed" in the Dashboard sidebar or using search. |
The vendor reports that the issue is resolved and user reports are confirming the service is working as expected. |
2025-06-13 | 10:48:42 |
There have been reports of errors while using Confluence, including "Can't connect to server" and "Error loading source" as well as unexpected behavior when using "Recently worked on" and "Recently viewed" in the Dashboard sidebar or using search. |
Cornell staff are investigating and contacting the vendor. |
2025-06-13 | 09:22:03 |