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IT Status Alerts

All Closed Alerts

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7061 results found, displaying results 621 - 641.

Performance Issue: Code42 License Limit Preventing New User Registration

Start:
2022-04-04 17:29:00
Status:
Closed
Brief Description:
Cornell's license of the Code42 software is for 12,500 users; that limit has been reached. No new usernames can be created by IT Support Groups to support new employees at Cornell. CIT is working with units to reclaim unused licenses.
Current Status:
This issue has been resolved.
more details

Scheduled Service Change: PeopleSoft Weekly Migration of Online and Batch Objects 05/19/2022

Start:
2022-05-19 09:00:00
Status:
Closed
Brief Description:
On Thursday, May 19, 2022, from approximately 5am to 7am, the PeopleSoft application will be unavailable due to the migration of online and batch objects to PeopleSoft Production (PSPROD).
more details

Performance Issue: Resolved: IT@Cornell website TDX support form links not working

Start:
2022-05-18 12:44:00
Status:
Closed
Brief Description:
Attempting to open a support request form on IT@Cornell returns the error message "Bad Request." This includes the main service desk form at https://tdx.cornell.edu/TDClient/39/Portal/Requests/TicketRequests/NewForm
Current Status:
The issue has been resolved.
more details

Scheduled Service Change: Upgrade F5 BIG-IP Cluster Firmware 05/17/2022

Start:
2022-05-17 09:00:00
Status:
Closed
Brief Description:
On Tuesday, May 17, 2022, between 5am–7am, the server farm F5 BIG-IP load balancer firmware will be upgraded. During the maintenance window, applications may experience a brief network interruption of a few seconds while the standby device takes over.
more details

Performance Issue: Canvas users encountering errors with Speedgrader

Start:
2022-05-16 13:43:00
Status:
Closed
Brief Description:
Canvas users are experiencing "Service is currently unavailable. Try again later" errors when using the Speedgrader feature and links to files.
Current Status:
The issue has been resolved.
more details

Scheduled Service Change: KFS Patch Release 05/15/2022

Start:
2022-05-15 10:00:00
Status:
Closed
Brief Description:
On Sunday, May 15, 2022, from 6am to 12noon ET, KFS, Cynergy, e-SHOP, and Cynergy applications will be unavailable due to a patch release.
more details

Scheduled Service Change: E-list servers (Y2, Y1, B1, maxima40) unavailable during OS patching

Start:
2022-05-11 08:50:00
Status:
Closed
Brief Description:
Over the next week, on May 11 and May 15, 2022, the four Cornell e-list servers (Y2, Y1, B1, and maxima40) will be unavailable during monthly OS patching.
more details

Performance Issue: Canvas Errors When Using Speedgrader

Start:
2022-05-13 14:23:00
Status:
Closed
Brief Description:
Some users are experiencing errors when trying to load document submissions using the Speedgrader feature in Canvas.
Current Status:
The issue has been resolved.
more details

Scheduled Service Change: PeopleSoft Weekly Migration of Online and Batch Objects 05/12/2022

Start:
2022-05-12 09:00:00
Status:
Closed
Brief Description:
On Thursday, May 12, 2022, from approximately 5am to 7am, the PeopleSoft application will be unavailable due to the migration of online and batch objects to PeopleSoft Production.
more details

Unplanned Outage: Avaya AUDIX system not responding

Start:
2022-05-10 17:06:00
Status:
Closed
Brief Description:
Users are reporting that the Avaya AUDIX system is not responding (4-4444). The issue is also affecting some auto-attendants.
Current Status:
The issue is resolved.
more details

Scheduled Service Change: Enable Transcription and Captions in Microsoft Teams Meetings 05/09/2022

Start:
2022-05-09 13:00:00
Status:
Closed
Brief Description:
Beginning Monday, May 9, 2022, Cornell Microsoft Teams will allow transcriptions and captioning for live and recorded Teams meetings. This will better support accessibility for deaf or hard-of-hearing users when in live meetings or watching recordings.
more details

Scheduled Service Change: Repoint DNS CNAME hub.list.cornell.edu to New Host 05/09/2022

Start:
2022-05-09 09:45:00
Status:
Closed
Brief Description:
On Monday, May 9, 2022, the web form for requesting new e-lists at Cornell will be rehosted to AWS. There may be a brief interruption as the DNS CNAME for hub.list.cornell.edu is repointed to the new location. Afterward, users will not observe any change.
more details

Scheduled Service Change: Zoom New York Data Center Maintenance: 12AM–12PM EDT 05/08/2022

Start:
2022-05-07 16:00:00
Status:
Closed
Brief Description:
Zoom will be performing maintenance on their United States — New York data center on Sunday, May 8, 2022, until 12noon EDT. During the maintenance window, meetings will use an alternate Zoom data center region. No outage or impact is anticipated.
more details

Scheduled Service Change: PeopleSoft: Windows and Linux OS Patching

Start:
2022-05-08 09:00:00
Status:
Closed
Brief Description:
On Sunday, May 8, 2022, between 5-10:00am, PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, Student Employment (PSES) will be unavailable.
more details

Scheduled Service Change: Apply Quarterly Patches to Oracle Analytics Server (formerly OBIEE)

Start:
2022-05-08 10:00:00
Status:
Closed
Brief Description:
The Oracle Analytics Server (formerly OBIEE) dashboards will be unavailable during maintenance on Sunday, May 8, 2022, from 6–6:30am.
more details

Performance Issue: Cornell websites may be unavailable due to Pantheon hosting issue

Start:
2022-05-06 12:16:00
Status:
Closed
Brief Description:
Some sites on Pantheon are experiencing degraded service due to a vendor infrastructure problem. Pantheon is working on the issue. CIT is monitoring.
Current Status:
Affected sites have been restored.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2022-05-05 09:00:00
Status:
Closed
Brief Description:
On Thursday, May 5, 2022, from 5-7:00am, PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable.
more details

Scheduled Service Change: PeopleSoft - Off Cycle Migration - 5/3/2022

Start:
2022-05-03 09:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable Tuesday May 3, 2022, from 5-7:00am.
more details

Performance Issue: TeamDynamix users reporting system performance issues

Start:
2022-05-02 12:24:00
Status:
Closed
Brief Description:
Users are experiencing extremely slow system response from TeamDynamix.
Current Status:
As of 9:08am ET, performance has been restored. The vendor will continue to evaluate the performance issues experienced this morning starting at approximately 8:11am ET and the root cause.
more details

Security Alert: Urgent Google Chrome/Microsoft Edge patch

Start:
2022-04-15 12:57:00
Status:
Closed
Brief Description:
A zero-day vulnerability in Google Chrome and Microsoft Edge for Windows, macOS, and Linux may allow malicious actors, if successful, to execute arbitrary code on affected systems. Google states this vulnerability is being actively exploited. Patch now.
Current Status:
Microsoft has now published Microsoft Edge 100.0.1185.44 to patch this vulnerability. The patch directions in this alert have been updated accordingly. Previously, Microsoft had not yet published an update to patch this vulnerability.
more details
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