Unplanned Outage: Concur Unavailable
Last Updated:
2022-02-28 17:25:25
Event:
2022-02-28 14:55:00
Status:
Closed
Brief Description:
All Concur customers using the Concur website and Concur mobile app are unable to log in and use the services. Users are receiving “Internal Server Error” error message and are unable to login. Cornell staff are investigating.
User Impact:
All Concur customers using the Concur website and Concur mobile app are unable to log in and use the services. Users are receiving “Internal Server Error” error message and are unable to login.
Workaround:
There is no workaround for this issue
Current Status:
Concur service has been restored.
Services Affected:
Not Applicable
Full Description:
All Concur customers using the Concur website and Concur mobile app are unable to log in and use the services. Users are receiving “Internal Server Error” error message and are unable to login. Cornell staff are investigating.
CIT TDX ID:
633199
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| All Concur customers using the Concur website and Concur mobile app are unable to log in and use the services. Users are receiving “Internal Server Error” error message and are unable to login. Cornell staff are investigating. | Concur service has been restored. | 2022-02-28 | 17:25:25 |
| All Concur customers using the Concur website and Concur mobile app are unable to log in and use the services. Users are receiving “Internal Server Error” error message and are unable to login. Cornell staff are investigating. | Cornell staff are investigating. | 2022-02-28 | 14:58:31 |