Unplanned Outage: Qualtrics Email Distribution Issue
Last Updated:
2022-03-02 13:27:48
Event:
2022-03-01 08:30:00
Status:
Closed
Brief Description:
Qualtrics is reporting that they have received reports and are working to fix issues with increased rates of email from their system being marked as spam or being rejected by some email service providers.
User Impact:
Increased likelihood that email sent from Qualtrics' systems will be classified as junk or spam.
Workaround:
There is no workaround for this issue
Current Status:
Qualtrics has resolved this issue and indicates email distributions have returned to normal performance.
Services Affected:
Surveys
Subsites Affected:
TeamDynamix
Full Description:
Qualtrics is reporting that they have received reports and are working to fix issues with increased rates of email from their system being marked as spam or being rejected by some email service providers. The problem is affecting email across all their service regions.
CIT TDX ID:
635138
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Qualtrics is reporting that they have received reports and are working to fix issues with increased rates of email from their system being marked as spam or being rejected by some email service providers. The problem is affecting email across all their service regions. | Qualtrics has resolved this issue and indicates email distributions have returned to normal performance. | 2022-03-02 | 13:27:48 |
| Qualtrics is reporting that they have received reports and are working to fix issues with increased rates of email from their system being marked as spam or being rejected by some email service providers. The problem is affecting email across all their service regions. | Qualtrics is working to resolve the problem. | 2022-03-01 | 21:54:23 |