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IT Status Alerts

All Closed Alerts

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5596 results found, displaying results 561 - 581.

Performance Issue: Email App "Password Incorrect" for Cornell Google Account

Start:
2018-05-31 22:21:00
Status:
Closed
Brief Description:
Some Cornell faculty and staff who have had a Cornell Google account for a long time may see an error message indicating their password is incorrect when they use certain non-Google apps or devices to access their account.
Current Status:
This situation occurs when some apps or devices interact with an account protected by Google 2-Step Verification, required as of June 1, 2018.
more details

Performance Issue: Cornell Google "Sign-In Settings" Message at Login

Start:
2018-05-31 22:27:00
Status:
Closed
Brief Description:
Some Cornell faculty and staff who have had a Cornell Google account for a long time may see "Your sign-in settings don't meet your organization's 2-Step Verification policy. Contact your admin for more info."
Current Status:
Google 2-Step Verification is now required for Cornell Google accounts for faculty and staff to protect the accounts from online crime attempts.
more details

Performance Issue: Net-Print accounts may not be available

Start:
2018-06-04 12:32:00
Status:
Closed
Brief Description:
Some users may not see their Net-Print accounts when they try to print. This is an intermittent issue.
Current Status:
Net-Print services have been restored.
more details

Scheduled Service Change: Upgrade CUVPN AnyConnect clients

Start:
2018-06-05 05:00:00
Status:
Closed
Brief Description:
On Tuesday, June 5, 2018 from 5:00am - 7:00am there will be an upgrade of the CUVPN client, AnyConnect. Once configured, AnyConnect clients will automatically upgrade on client machines when they connect to the service.
more details

Performance Issue: Remedy Email Processing Slowness

Start:
2018-06-04 13:35:00
Status:
Closed
Brief Description:
Remedy is slow processing email.
Current Status:
Remedy email issue has now been resolved.
more details

Scheduled Service Change: Entitlements and mail routing changes for employees

Start:
2018-06-01 17:15:00
Status:
Closed
Brief Description:
Employees and those with employee-like affiliations will have all email sent directly to Office 365 by default. The work will be started at the end of the business day Friday, June 1 and is expected to be completed late Sunday afternoon, June 3.
more details

Scheduled Service Change: CIT will be performing IBM SVC maintenance in CCC on 6/3/18

Start:
2018-06-03 07:00:00
Status:
Closed
Brief Description:
On Sunday, June 3, 2018 from 7:00am to Noon CIT will be performing IBM SVC (SAN Volume Controller) maintenance in CCC.
more details

Scheduled Service Change: KFS, Cynergy, Travel, Cynergy Apps and eShop will be unavailable on 6/3/18

Start:
2018-06-03 06:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, Travel Reimbursement, Cynergy Applications and eShop will be unavailable from 6:00am - Noon on Sunday, June 3, 2018 for maintenance.
more details

Performance Issue: Printing on macOS 10.13 from Microsoft Office to HP Printers

Start:
2018-02-01 14:31:00
Status:
Closed
Brief Description:
Some Microsoft Office docs and PDFs printed from macOS 10.13 (High Sierra) fail to print on HP printers. The issue seems to be caused by the interaction between operating system, application, and printer, and can affect Cornell services like Net-Print.
more details

Performance Issue: Adobe Sign Login

Start:
2018-05-31 12:30:00
Status:
Closed
Brief Description:
Some attempts to log into Adobe Sign are resulting in a message that "Adobe Sign is Temporarily Unavailable." Adobe is investigating. For updates, see https://status.adobe.com .
Current Status:
Adobe has declared the issue resolved.
more details

Scheduled Service Change: Accessibility-ready themes in CUBlog service

Start:
2018-05-30 06:00:00
Status:
Closed
Brief Description:
Starting May 30, 2018, only accessibility-ready themes will be available for new blog sites.
more details

Scheduled Service Change: Blackboard upgrade - impacting maintenance

Start:
2018-05-28 21:00:00
Status:
Closed
Brief Description:
On Monday, May 28, from 9:00pm until 9:00am on Tuesday, May 29, 2018 Blackboard will be unavailable.
more details

Scheduled Service Change: Clean firewall rules on e-list servers

Start:
2018-05-29 06:00:00
Status:
Closed
Brief Description:
On Tuesday, May 29, 2018 from 6:00am - 7:00am the firewall on the e-list servers will be cleaned by removing unneeded rules.
more details

Scheduled Service Change: PeopleSoft bi-weekly migration of online and batch objects 5/24/2018

Start:
2018-05-24 05:00:00
Status:
Closed
Brief Description:
PeopleSoft will be unavailable on Thursday, May 24, 2018 from 5:00am to 7:00am for the migration of online and batch objects to PeopleSoft Production.
more details

Unplanned Outage: Facilities Inventory is experiencing an unplanned outage

Start:
2018-05-22 14:08:00
Status:
Closed
Brief Description:
Facilities Inventory production is down (not dev/test or train). The 3 ColdFusion datasources that the application uses are throwing errors.
Current Status:
The resolution required restarting ColdFusion, which restored production.
more details

Unplanned Outage: Qualtrics Unavailable

Start:
2018-05-21 11:53:00
Status:
Closed
Brief Description:
The Qualtrics survey service is unavailable at this time.
Current Status:
Vendor has resolved the issue causing intermittent login issues in the Canada region. All services are operating normally.
more details

Scheduled Service Change: Shared File Services is performing maintenance on Sunday 5/20/2018

Start:
2018-05-20 07:00:00
Status:
Closed
Brief Description:
Shared File Services is performing maintenance on Sunday, May 29, 2018 between 7am-noon.
more details

Scheduled Service Change: Update to KFS and Cynergy on 5/20/18

Start:
2018-05-20 06:00:00
Status:
Closed
Brief Description:
KFS, eShop, Cynergy, Cynergy Applications and Travel will be down for new code deployment on Sunday, May 20, 2018 from 6:00am - Noon.
more details

Scheduled Service Change: CIT will be performing IBM SVC maintenance in CCC on 5/20/18

Start:
2018-05-20 07:00:00
Status:
Closed
Brief Description:
CIT will be performing IBM SVC (SAN Volume Controller) maintenance in CCC on Sunday, May 20, 2018 from 7:00am - Noon.
more details

Unplanned Outage: TeamForge Production Outage

Start:
2018-05-17 14:13:00
Status:
Closed
Brief Description:
TeamForge is back up and running. TeamForge is currently experiencing an outage and the service is not available. Remediation is underway. We will provide an estimated time for recovery as soon as we are able.
Current Status:
CIT is investigating
more details
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