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IT Status Alerts

All Closed Alerts

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6584 results found, displaying results 401 - 421.

Performance Issue: Missing Courses in Canvas

Start:
2021-07-08 11:44:00
Status:
Closed
Brief Description:
There are reports of Canvas users losing their connection to the system, and when they sign back in, not seeing their courses. Cornell staff are investigating.
Current Status:
The cause of the issue was identified and a permanent fix has been implemented.
more details

Scheduled Service Change: KFS patch release

Start:
2021-07-11 06:00:00
Status:
Closed
Brief Description:
On Sunday, July 11, 2021, from 6:00am to 12:00pm EST, KFS, Cynergy, e-SHOP, and Cynergy Applications will be unavailable due to a patch release.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2021-07-08 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable on Thursday, July 8, 2021 approx. 5-7am.
more details

Performance Issue: Outgoing e-mail messages from TeamDynamix

Start:
2021-07-06 11:41:00
Status:
Closed
Brief Description:
Email sent from Cornell's TeamDynamix ticketing system instance appears to be coming from teamdynamixapp.com addresses rather than cornell-notify@support.mail.cornell.edu as it should. The vendor is aware of and working on the issue.
Current Status:
TeamDynamix believe they have resolved this issue. Anyone still experiencing issues with outgoing emails from TDX should contact tdx-support@cornell.edu .
more details

Performance Issue: G Suite logout users experience change

Start:
2021-06-16 14:55:00
Status:
Closed
Brief Description:
Following the recent change to Shibboleth login for G Suite, users logging out will encounter a different experience. When signing out of a Google Workspace app such as Gmail, they will be prompted to exit or close their browser to complete the logout.
Current Status:
IT staff has added a message for users logging out of Google to exit or close their browsers to complete the process.
more details

Scheduled Service Change: Retiring Blackboard LMS

Start:
2021-06-30 23:59:00
Status:
Closed
Brief Description:
On June 30, 2021, Cornell will be decommissioning the Blackboard learning management system. All users have been migrated to the Canvas learning management system.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2021-07-01 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable on Thursday, July 1, 2021 approx. 5-7am.
more details

Scheduled Service Change: Cornell Skype for Business Archival, Suggests Teams

Start:
2021-06-29 21:00:00
Status:
Closed
Brief Description:
On Tuesday, June 29, 2021, a setting that currently allows Skype for Business and Microsoft Teams to operate side-by-side will be changed and all Cornell Skype for Business meetings will occur in Teams, along with instant messaging functionality.
more details

Scheduled Service Change: Rhodes Hall SVC (San Volume Controller) maintenance

Start:
2021-06-27 06:00:00
Status:
Closed
Brief Description:
On Sunday 06/27/2021 from 6:00am-noon CIT will be performing IBM SVC (SAN Volume Controller) maintenance in Rhodes Hall.
more details

Performance Issue: Some Zoom Users Unable to Share Files in Meetings and Chat

Start:
2021-06-25 16:31:00
Status:
Closed
Brief Description:
Some Zoom users are reporting issues with sharing files in meetings and chat.
Current Status:
The issue has been resolved.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2021-06-24 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable Thursday, June 24, 2021, approx. 5am-7am.
more details

Scheduled Service Change: EZ-Backup server bs10 Linux patching

Start:
2021-06-23 14:00:00
Status:
Closed
Brief Description:
EZ-Backup servers OS Patching.
more details

Performance Issue: TeamDynamix System Issues and Upcoming Scheduled Maintenance

Start:
2021-06-21 16:27:00
Status:
Closed
Brief Description:
Due to the recent system upgrade, TeamDynamix is currently experiencing several performance issues. CIT is working with the vendor to resolve these issues. Updates will be provided as we learn more.
Current Status:
The issues have been resolved.
more details

Performance Issue: Video Hosting and Sharing (Video on Demand) Reports Uploading Issues

Start:
2021-06-21 18:03:00
Status:
Closed
Brief Description:
The Video Hosting and Sharing (Video on Demand) vendor, Kaltura, is currently reporting an issue related to uploading errors (i.e., upload stuck/stalling).
Current Status:
The vendor has resolved the issue.
more details

Scheduled Service Change: TeamDynamix emergency maintenance

Start:
2021-06-21 23:59:00
Status:
Closed
Brief Description:
TeamDynamix will be unavailable beginning June 21, 2021, at 11:59 PM until June 22, 2021, at 4:00 AM for emergency vendor maintenance to address several minor issues relating to the TeamDynamix 11.3 upgrade performed this weekend.
more details

Scheduled Service Change: KFS patch release

Start:
2021-06-20 06:00:00
Status:
Closed
Brief Description:
KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release this Sunday from 6am to 12pm EST.
more details

Scheduled Service Change: PeopleSoft: Apply Oracle Critical Security Patch updates to Production

Start:
2021-06-19 22:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, Student Employment (PSES) will be unavailable Sat. June 19, 2021, 10pm to June 20, 6am.
more details

Scheduled Service Change: TeamDynamix Upgrade

Start:
2021-06-19 00:00:00
Status:
Closed
Brief Description:
The latest version of TeamDynamix will be released on Saturday, June 19, 2021. Administrators of Cornell TeamDynamix applications will not need to take any action to prepare or install the release.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2021-06-17 05:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable on Thursday, June 17, 2021, approx. 5-7am
more details

Security Alert: Microsoft Remote Code HTTP Vulnerability

Start:
2021-05-12 11:34:00
Status:
Closed
Brief Description:
Microsoft disclosed vulnerability: CVE-2021-31166 - HTTP Protocol Stack Remote Code Execution. This vulnerability could allow an unauthenticated attacker to execute arbitrary code on a system. Updates are available and should be installed immediately.
more details
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