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Unplanned Outage: LabArchives Electronic Lab Notebook

Last Updated:
2022-11-16 17:45:40
Event:
2022-11-16 16:59:00
Status:
Closed
Brief Description:
LabArchives Scheduler is currently experiencing an error message after login that is preventing end-users from using the service. Some users may be unable to login to LabArchives. The vendor is working to release a fix as soon as possible.
User Impact:
LabArchives Scheduler is currently experiencing an error message after login that is preventing end-users from using the service.
Workaround:
There is no workaround for this issue
Current Status:
It has been determined that this issue did not affect Cornell's instance of LabArchives.
Services Affected:
Learning Technologies
Subsites Affected:
Electronic Lab Notebooks
Full Description:
LabArchives Scheduler is currently experiencing an error message after login that is preventing end-users from using the service. Some users may be unable to login to LabArchives. The vendor is working to release a fix as soon as possible to resolve the issue.
CIT TDX ID:
867842



Timeline of Changes

Description Current Status Date Time
LabArchives Scheduler is currently experiencing an error message after login that is preventing end-users from using the service. Some users may be unable to login to LabArchives. The vendor is working to release a fix as soon as possible to resolve the issue. It has been determined that this issue did not affect Cornell's instance of LabArchives. 2022-11-16 17:45:40
LabArchives Scheduler is currently experiencing an error message after login that is preventing end-users from using the service. Some users may be unable to login to LabArchives. The vendor is working to release a fix as soon as possible to resolve the issue. The vendor is working to release a fix as soon as possible to resolve the issue. 2022-11-16 17:02:13