Unplanned Outage: LabArchives Electronic Lab Notebook
Last Updated:
2022-11-16 17:45:40
Event:
2022-11-16 16:59:00
Status:
Closed
Brief Description:
LabArchives Scheduler is currently experiencing an error message after login that is preventing end-users from using the service. Some users may be unable to login to LabArchives. The vendor is working to release a fix as soon as possible.
User Impact:
LabArchives Scheduler is currently experiencing an error message after login that is preventing end-users from using the service.
Workaround:
There is no workaround for this issue
Current Status:
It has been determined that this issue did not affect Cornell's instance of LabArchives.
Services Affected:
Learning Technologies
Subsites Affected:
Electronic Lab Notebooks
Full Description:
LabArchives Scheduler is currently experiencing an error message after login that is preventing end-users from using the service. Some users may be unable to login to LabArchives. The vendor is working to release a fix as soon as possible to resolve the issue.
CIT TDX ID:
867842
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| LabArchives Scheduler is currently experiencing an error message after login that is preventing end-users from using the service. Some users may be unable to login to LabArchives. The vendor is working to release a fix as soon as possible to resolve the issue. | It has been determined that this issue did not affect Cornell's instance of LabArchives. | 2022-11-16 | 17:45:40 |
| LabArchives Scheduler is currently experiencing an error message after login that is preventing end-users from using the service. Some users may be unable to login to LabArchives. The vendor is working to release a fix as soon as possible to resolve the issue. | The vendor is working to release a fix as soon as possible to resolve the issue. | 2022-11-16 | 17:02:13 |