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IT Status Alerts

All Closed Alerts

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7031 results found, displaying results 301 - 321.

Unplanned Outage: Resolved: Wireless Network Issue / Outage

Start:
2023-06-01 09:29:00
Status:
Closed
Brief Description:
Beginning at approximately 5:25am, campus wireless networks and wired department NAT networks lost off-campus connectivity.
Current Status:
The issue has been resolved.
more details

Performance Issue: TeamDynamix issue: ticketing emails being sent from incorrect address

Start:
2023-05-16 16:29:00
Status:
Closed
Brief Description:
IT staff are investigating a TeamDynamix issue where some system email messages are being sent by notify@teamdynamixapp.com, instead of the custom Cornell email address, cornell-notify@support.mail.cornell.edu.
Current Status:
The issue has been resolved.
more details

Performance Issue: Intermittent Internet Service Provider (ISP) Issue

Start:
2023-05-23 15:19:00
Status:
Closed
Brief Description:
One of Cornell's Internet Service Providers is experiencing an issue intermittently impacting connectivity to campus. In the interim, CIT Network Engineering will force traffic off this link until the ISP network has been stabilized.
Current Status:
The issue has been resolved. IT staff have restored full functionality for users while the vendor completes work on the original problem
more details

Scheduled Service Change: Enable Turnitin Draft Coach Feature 05/25/2023

Start:
2023-05-25 13:00:00
Status:
Closed
Brief Description:
On Thursday, May 25, 2023, Turnitin Draft Coach will be implemented. Draft Coach is a feature of Cornell's Turnitin plagiarism detection application to help students improve their academic writing and research skills.
more details

Scheduled Service Change: PeopleSoft Weekly Migration of Online and Batch Objects 05/25/2023

Start:
2023-05-25 09:00:00
Status:
Closed
Brief Description:
On Thursday, May 25, 2023, from approximately 5am to 7am, the PeopleSoft application will be unavailable due to the migration of online and batch objects to PeopleSoft Production (PSPROD).
more details

Scheduled Service Change: KFS Patch Release 05/21/2023

Start:
2023-05-21 10:00:00
Status:
Closed
Brief Description:
On Sunday, May 21, 2023, from 6am to 12noon ET, KFS, Cynergy, e-SHOP, and Cynergy applications will be unavailable due to a patch release.
more details

Scheduled Service Change: Qualtrics Mobile App and Salesforce Integration Capability Off by Default

Start:
2023-05-20 12:00:00
Status:
Closed
Brief Description:
On Saturday, May 20, 2023, Cornell will begin managing use of the Qualtrics offline app, Salesforce integration, and conjoint functionality due to a change in how the vendor contracts for its services with higher education.
more details

Scheduled Service Change: PeopleSoft Weekly Migration of Online and Batch Objects 05/18/2023

Start:
2023-05-18 09:00:00
Status:
Closed
Brief Description:
On Thursday, May 18, 2023, from approximately 5am to 7am, the PeopleSoft application will be unavailable due to the migration of online and batch objects to PeopleSoft Production (PSPROD).
more details

Performance Issue: TeamDynamix email monitors unable to connect to Office 365

Start:
2023-05-13 13:00:00
Status:
Closed
Brief Description:
TeamDynamix email monitors have been unable to connect to Office365 since early Saturday morning. Cornell IT staff are investigating, and have contacted the vendor. No messages have been lost, they just haven't been entered as tickets yet.
Current Status:
The issue is resolved.
more details

Scheduled Service Change: TeamDynamix Version 11.7 Upgrade 05/13/2023

Start:
2023-05-13 04:00:00
Status:
Closed
Brief Description:
On Saturday, May 13, 2023, between 12am–2pm, TeamDynamix will be upgraded to version 11.7. During the maintenance window, the TeamDynamix system may be unavailable.
more details

Unplanned Outage: Pinnacle Unavailable

Start:
2023-05-12 12:40:00
Status:
Closed
Brief Description:
Following service OS patches last night, Pinnacle was briefly unavailable.
Current Status:
After restarting Oracle Webcache, service has been restored.
more details

Scheduled Service Change: PeopleSoft Weekly Migration of Online and Batch Objects 05/11/2023 4–7am

Start:
2023-05-11 08:00:00
Status:
Closed
Brief Description:
On Thursday, May 11, 2023, from approximately 4–7am, the PeopleSoft application will be unavailable due to the migration of online and batch objects to PeopleSoft Production (PSPROD).
more details

Performance Issue: Zoom Outlook Add-On

Start:
2023-05-04 20:20:00
Status:
Closed
Brief Description:
Multiple users have identified an issue with authenticating to the Zoom Outlook Add-On. If the Outlook Add-On does not already have cached credentials, the SSO authentication process for the Add-On fails after entering NetID and Password but before DUO.
Current Status:
Duo has resolved the current issue by disabling changes to their service that conflicted with Microsoft's Zoom Outlook add-on. They will continue to evaluate how best to restore the changes without again causing a conflict with Microsoft add-ons or plug-ins.
more details

Scheduled Service Change: Apply Quarterly Patches to Oracle Analytics Server 05/07/2023

Start:
2023-05-07 10:00:00
Status:
Closed
Brief Description:
The Oracle Analytics Server (OAS, formerly OBIEE) dashboards at https://oasprod.db.cornell.edu will be unavailable during maintenance on Sunday, May 7, 2023, from 6–8am.
more details

Scheduled Service Change: PeopleSoft Online and Batch Object Weekly Migration

Start:
2023-05-04 09:00:00
Status:
Closed
Brief Description:
PeopleSoft Student Center, Faculty Center, Student Essentials, ePay, Student Admissions, Contributor Relations, Financial Aid, Student Financials, Student Records, and Student Employment (PSES) will be unavailable Thursday, May 4, 2023, between 5-7:00am.
more details

Performance Issue: Spirion Client Application Unable to Communicate with Central Console

Start:
2022-11-02 15:30:00
Status:
Closed
Brief Description:
Because of a certificate issue, Spirion client applications are unable to make a connection to the central console. The clients are still functional, but are not reporting status or scan results to the console.
Current Status:
Work continues on the resolution of this issue for Mac. The vendor and Cornell staff have identified a possible fix and are investigating how it can be implemented. An alert about this known issue has been added to the IT@Cornell Spirion website and direct communications will continue to be sent to affected individuals when there are future updates.
more details

Scheduled Service Change: KFS patch release - 4/30/2023

Start:
2023-04-30 10:00:00
Status:
Closed
Brief Description:
On Sunday, April 30, 2023, KFS, Cynergy, eShop, and Cynergy Applications will be down for a patch release from 6am to 12pm ET.
more details

Performance Issue: CU Downloads is generating errors when connecting

Start:
2023-04-28 22:24:00
Status:
Closed
Brief Description:
Resolved: Customers attempting to use the host downloads.cornell.edu to download software packages hosted there are getting server errors.
Current Status:
CIT has fixed the errors and restarted the service.
more details

Security Alert: New Urgent Google Chrome/Microsoft Edge Patch

Start:
2023-04-20 15:00:00
Status:
Closed
Brief Description:
A zero-day vulnerability in Google Chrome and Microsoft Edge may lead to arbitrary code execution. Google states this vulnerability is being actively exploited. This supersedes a prior alert from Monday, 4/17/2023. Patch now.
more details

Security Alert: Windows Privilege Escalation Vulnerability

Start:
2023-04-12 20:18:00
Status:
Closed
Brief Description:
Microsoft has patched a zero-day vulnerability in the Windows Common Log File System (CLFS), actively exploited by cybercriminals to escalate privileges and deploy Nokoyawa ransomware payloads.
more details
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