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IT Status Alerts

All Closed Alerts

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5666 results found, displaying results 301 - 321.

Unplanned Outage: Smart-IT is currently Down

Start:
2019-03-04 08:57:00
Status:
Closed
Brief Description:
Smart It is currently down.
Current Status:
The Remedy admins are currently working with the vendor to resolve the issue.
more details

Scheduled Service Change: iClicker polling maintenance scheduled from 11:00pm on 3/3/2019 to 2:00am o

Start:
2019-03-03 23:00:00
Status:
Closed
Brief Description:
iClicker will perform maintenance this weekend that will impact users between Sunday, 3/3/19, 11:00pm ET, and Monday, 3/4/2019, 2:00am.
more details

Scheduled Service Change: KFS and Cynergy patching scheduled for Sunday, 3/3/2019

Start:
2019-03-03 06:00:00
Status:
Closed
Brief Description:
KFS and Cynergy patching scheduled for Sunday, 3/3/2019
more details

Scheduled Service Change: Upgrade Clearpass AAA infrastructure

Start:
2019-03-03 05:00:00
Status:
Closed
Brief Description:
On March 3, 2019, between 5:00am and 8:00am, CIT Network Engineering will perform vendor-recommended software updates on the ClearPass Policy Manager cluster.
more details

Scheduled Service Change: Two-Step Login requirement added for users to change security questions

Start:
2019-03-03 06:00:00
Status:
Closed
Brief Description:
To improve the security of the account recovery process, beginning 3/3/2019 between 6:00-6:15am, we will require Two-Step Login in order for students and employees to change their security questions on Manage Your NetID (https://netid.cornell.edu ).
more details

Unplanned Outage: Wired and Wi-Fi data network outage at South Ave.

Start:
2019-03-01 11:35:00
Status:
Closed
Brief Description:
The networking switches at South Ave. are currently down and there is currently no network connectivity in the Building.
Current Status:
These switches are now back up and both wired and wifi connectivity have been restored.
more details

Performance Issue: Zoom recording issue affecting students

Start:
2019-02-11 10:58:00
Status:
Closed
Brief Description:
For Zoom recording, students are supposed to be restricted to local-only recording, but Zoom is allowing at least some students to record to the cloud. 
Current Status:
At this time the issue appears to be resolved with the exception of one individual which the vendor still investigating.
more details

Unplanned Outage: Authentication issues with some sites in Media3

Start:
2019-02-28 09:15:00
Status:
Closed
Brief Description:
Some sites are showing an error after login: Misdirected Request The client needs a new connection for this request as the requested host name does not match the Server Name Indication (SNI) in use for this connection.
Current Status:
There have been no more reports of Cornell Login issues with sites hosted in Media3.
more details

Scheduled Service Change: Intermittent disruption Two-Step Login for planned vendor maintenance

Start:
2019-02-28 06:00:00
Status:
Closed
Brief Description:
On Thursday, February 28, 2019, from 6:00am to 7:00am, the Duo/Cornell Two-Step Login authentication service will undergo planned vendor maintenance to migrate from the current hosted location to a new deployment.
more details

Scheduled Service Change: PeopleSoft outage due to migration 2/28/2019

Start:
2019-02-28 05:00:00
Status:
Closed
Brief Description:
On February 28, 2019 from 5:00am - 7:00am PeopleSoft will be unavailable for the migration of online and batch objects to PeopleSoft Production (PSPROD). Due to the content of the migrations, we do anticipate that this activity will create an outage.
more details

Scheduled Service Change: Service interruption to Canvas due to maintenance

Start:
2019-02-28 02:00:00
Status:
Closed
Brief Description:
* Change Description: On Thursday, February 28, 2019 between 2:00am to 2:15am Eastern Time, maintenance will be performed on the Canvas system. During this maintenance, users will not be able to access Canvas.
more details

Performance Issue: Delays in e-list email

Start:
2019-02-27 17:49:00
Status:
Closed
Brief Description:
E-List emails are experiencing delays.
Current Status:
Service is back to normal operation.
more details

Performance Issue: Qualtrics Surveys--Difficulties Accessing Distributions Screen

Start:
2019-02-27 08:44:00
Status:
Closed
Brief Description:
There have been reports of individuals having difficulties accessing the Distributions screen in the Qualtrics survey service. CIT staff have contacted the vendor.
Current Status:
There have been no further reports of this issue, and in repeated tests the service appears to be performing normally.
more details

Unplanned Outage: Remedy IT Assets module

Start:
2019-02-26 16:23:00
Status:
Closed
Brief Description:
Remedy IT Assets Module is not automatically updating data. Technicians are currently working on the issue. There is no estimated repair time available, at this time. All other Remedy functions are operating normally.
Current Status:
This issue is resolved as of 6:30 p.m. Tuesday February 26, 2019
more details

Scheduled Service Change: Change to Email (POP/IMAP DNS) to Point to Microsoft Systems

Start:
2019-02-25 08:00:00
Status:
Closed
Brief Description:
The previously announced change to DNS that will point pop.cornell.edu and imap.cornell.edu to Microsoft's systems instead of Cornell's will occur February 25, 2019.
more details

Performance Issue: Remedy Performance Issues

Start:
2019-02-25 11:49:00
Status:
Closed
Brief Description:
The IT Service Desk has received a number of reports of delayed email processing in Remedy this morning.
Current Status:
Remedy email performance continues to be normal.
more details

Scheduled Service Change: Minor changes to the weblogin interface to meet web accessibility rules

Start:
2019-02-24 07:45:00
Status:
Closed
Brief Description:
On Sunday, February 24, 2019 changes will be made to the CUWebLogin page to make it more accessible. The page will look slightly different in design and include 'required' text under the NetID and Password fields.
more details

Unplanned Outage: Wired and Wi-Fi data network outage at Humphreys

Start:
2019-02-22 08:51:00
Status:
Closed
Brief Description:
The humph5-4100 networking switch is currently down following scheduled maintenance this morning.
Current Status:
This switch is now back up and connectivity has been restored.
more details

Scheduled Service Change: PeopleSoft unavailable due to migration on 2/21/2019

Start:
2019-02-21 04:00:00
Status:
Closed
Brief Description:
On Thursday, February 21, 2019, from 4:00am - 7:00am there will be an outage of PeopleSoft due to the migration of online and batch objects.
more details

Unplanned Outage: Adobe Sign error when attempting to login

Start:
2019-02-20 11:30:00
Status:
Closed
Brief Description:
The issue has been resolved and users may now access Adobe Sign successfully. Users have reported a login error when attempting to access Adobe Sign. CIT is working internally and with the Vendor on resolution and will post an update.
Current Status:
The issue has been resolved and users may now access Adobe Sign successfully.
more details
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