Unplanned Outage: Adobe Sign Unavailable
Last Updated:
2023-03-31 14:05:43
Event:
2023-03-31 12:09:00
Status:
Closed
Brief Description:
Adobe Sign is currently unavailable. When an attempt to log in is made, users see a completely white screen. Cornell staff are investigating.
User Impact:
When an attempt to log in is made, users see a completely white screen.
Workaround:
There is no workaround for this issue
Current Status:
Adobe Sign service has been restored.
Services Affected:
Electronic Signature
Subsites Affected:
Electronic Signature
Full Description:
Adobe Sign is currently unavailable. When an attempt to log in is made, users see a completely white screen. Cornell staff are investigating.
CIT TDX ID:
992091
Timeline of Changes
| Description | Current Status | Date | Time |
|---|---|---|---|
| Adobe Sign is currently unavailable. When an attempt to log in is made, users see a completely white screen. Cornell staff are investigating. | Adobe Sign service has been restored. | 2023-03-31 | 14:05:43 |
| Adobe Sign is currently unavailable. When an attempt to log in is made, users see a completely white screen. Cornell staff are investigating. | Cornell staff are investigating. | 2023-03-31 | 12:11:13 |